US DOT:3355534
866-991-1411
[email protected]
http://www.paccoastmoving.com
1800 Century Park E STE 600 Los Angeles, CA 90067We are a family owned and operated moving company. Our DOT number is 3355534 and our MC number is 1073119. We have over 20 years of moving experience combined within our management team. The moving industry has been around for over 100 years. Innovation and technology sets us apart from our competition. All of of our trucks have GPS tracking with camera’s and electronic logging devices. When we pick you up at your home your inventory is taken digitally. Each customer gets their own login to their account. You can track your move every step of the way. We consider our selves a customer service company that provides moving services. We understand our customers are the life blood of our company. Our refund policy is second to none. If you cancel for any reason, your deposit is 100% refundable. Plain and simple. If we don’t move you, we get paid nothing. We truly believe that our staff and our customers are our most important assets. Are we perfect? No. Are we proud of the service we provide and accountable every step of the way? Absolutely. Do not shop price alone, moving companies are NOT all the same. Our website is www.paccoastmoving.com. Please take a moment to determine if we are a good fit for you and/or the family. Thank you in advance for the opportunity to assist you with your relocation needs.
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Run away from using this company. They will under quote you and them quadruple your move costs. They will be the biggest nightmare while moving and they won’t answer their phone or return calls.
I scheduled a move from california to texas with pac coast moving a few weeks ago. They arrived on time, and treat all my items like they were their own. I am now fully unpacked and very happy with the customer service. Thanks Pac Coast Moving
RUN - classic bait and switch. AWFUL service. Beware of the good customer service and response you receive initially - it will not last. Paid fo full service move. Movers were late and unprofessional - took forever and did terrible work. Lost and damaged items upon delivery. Cannot get any help from anyone. Terribly disappointing and upsetting experience.
I scheduled a move with this company to begin on April 29. They picked up my stuff on time and worked with me on getting my items on the truck. Everything went fine during pickup. They up-charged me on the number of boxes after the salesperson (Someone named Tom Lee) told me on the phone that I would not be up-charged given the relatively small amount of stuff to move (one bedroom). My first date of delivery was May 7 and my contract said that they have 30 business days after May 7th to get me my items. So after I constantly emailed and texted back-and-forth with this company trying to get an update (of any kind) on when my move would make it here to North Dakota, 30 business days have passed. My stuff is still not here and we are on June 26. I have contacted a lawyer and he has sent a letter. I still have not received a single update from this company as to where my stuff is or when it will arrive here in the past five days. I would not recommend this moving company and I am moving forward with litigation if I do not receive a response to my lawyer's letter.
RUN. Have you ever heard of a moving company taking 36 days (and still counting) to deliver your possessions? Would you want to choose a moving company that takes that long? Our possessions left Utah and ended up in a warehouse in California for a couple of weeks (wrong direction, people). Now we have been told it’s supposedly in New Jersey and we are still awaiting all our things. Won’t give us straight answers. A literal nightmare. Where is our stuff!??? Gave us multiple delivery deadlines and blew past each one. if we ever get our things who knows what condition it will be in after this long and being transferred again and again. Absolutely abysmal service. Basically stole all of our things. RUN.
