Pacific Coast Moving Reviews | Verified Movers Reviews
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Pacific Coast Moving

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We are a family owned and operated moving company. Our DOT number is 3355534 and our MC number is 1073119. We have over 20 years of moving experience combined within our management team. The moving industry has been around for over 100 years. Innovation and technology sets us apart from our competition. All of of our trucks have GPS tracking with camera’s and electronic logging devices. When we pick you up at your home your inventory is taken digitally. Each customer gets their own login to their account. You can track your move every step of the way. We consider our selves a customer service company that provides moving services. We understand our customers are the life blood of our company. Our refund policy is second to none. If you cancel for any reason, your deposit is 100% refundable. Plain and simple. If we don’t move you, we get paid nothing. We truly believe that our staff and our customers are our most important assets. Are we perfect? No. Are we proud of the service we provide and accountable every step of the way? Absolutely. Do not shop price alone, moving companies are NOT all the same. Our website is www.paccoastmoving.com. Please take a moment to determine if we are a good fit for you and/or the family. Thank you in advance for the opportunity to assist you with your relocation needs.

Reviews

47 reviews for Pacific Coast Moving

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6 years ago

The ever worst company ,rating less then zero ,it’s my hard luck that make me deals with such company,they gave law estimates to pull my feet and I n day of moving they triple price ,they gave delivery date 4 days but real delivery was after month ,I paid for full services as assembly but they didn’t do ,they are faked and fraud My advice to everyone who read my review ...bee carful.. They are selling you for another non professional movers I’ll follow them by law

6 years ago

I am recommending Pacific Coast Moving to everyone I know! Booking was a breeze. Scott was great to work with. The online portal was super easy to use and gave me confidence in their professionalism. I originally scheduled an afternoon time, but a week later I called asking if they could bump me up to the morning. They weren't able to accommodate at that time, but must have made note of my request and called me the next day to tell me they were able to do it! I was so surprised that they called back - even when I didn't explicitly ask them to keep me in mind for the earlier time. Whitney from customer service called me back and got me the morning pick up. Tim and his team were right on time! Not only that, but they were hustling! They were so efficient moving everything- this definitely was their first rodeo.. Everything was taken good care of, and they had great attitudes, I even had a tricky california king bed- the last movers I hired (not these guys) to move me in to this place spent a good part of an hour trying to get it through a small doorway, complaining and trying to convince me to leave it in the bedroom so they wouldn't have to move it; my wife had to take the trim and door off for them. But, when Tim and his guys got to the bed, they saw it wouldn't fit through the door right away, sized it up, immediately pulled out their tools, took the door off, slid it right through, and replaced the door with no issues, in minutes! Seriously these guys know what they're doing. They took apart all of my desks and tables for me as well, keeping track of all the hardware and putting it back together during unloading. The unloading process at the new place in Texas was just as quick and easy- they even moved a desk up the stairs then back down after I got confused about where I wanted it- with no complaints and all smiles. My delivery guy was Edwin. He was awesome. At the end- a VERY REASONABLE bill! No surprise fees or anything like that. Seriously, Everyone needs to use them!!

6 years ago

TLDR; This is quite possibly one of the worst moving companies that you can go with. If you care about your items, do not want them lost or stolen, or care about your money, then do not go with this company. I am going to try my absolute best prevent anyone from dealing with the nightmare that is this company. First things first. This company goes by a variety of different names so you can’t target bad reviews to them. They make new Yelp pages with slight variations of their name so you can’t track their record of the absolute garbage treatment of their customers. Below are a few of the names that you can find them under: * Pac Coast Moving * Pacific Coast Moving * Coast to Coast Moving * Coast to Coast Long Distance Moving * Pacific Coast Relocation * Coast 2 Coast LLC The company’s business model is not what you expect it to be. I called the department of transportation to find out more information on the company, and it turns out they only have 2 trucks registered under their name. Rather, what they do is broker out the moving jobs that they get to very shady independent contractors. This helps explain the lack of communication and stolen items that so many other reviews touch on. My experience is as follows: In June 2020, my mother needed to move from Northern California to Florida. She hired this company. They took advantage of her (during a pandemic, mind you) assured her that her items would be there by mid July, and then ghosted us of all communication until mid August. We asked where our items were so we could cancel all services, and they refused to tell us. They claimed that it was stored In their warehouse in Sacramento, and the reason that it had not left California is because “no one wanted to drive to Florida, and maybe we shouldn’t have tried to move during a pandemic”. I repeat, THIS is what they tell you after they take your money; another way of saying this is “we have your money and valuables, so what are you going to do about it?” Here is a template summary of how they will treat you. This is guaranteed what will happen to you, as this is what has happened to so many different customers already:
 1. They sweet talk you into what seems like a reasonably priced moving quote. There are 3 individuals that are the absolute masters of lying: Joe, Jim, and Whitney. Who knows if these are even their real names. At some point, one of them told me that their name was Scott to avoid being scrutinized later on. 2. They take your money in the form of a credit card payment at the time of transaction, and then as a check at the time of loading your items onto a truck. This way, when they screw you over, you can cancel your credit card payment, but can’t get your cash back via the check. 3. They load your items onto a truck, and then this happens: YOU WILL NOT HEAR FROM THEM FOR LITERAL MONTHS. THEY WILL NOT ANSWER YOUR CALLS, TEXTS, OR EMAILS. It is almost as if your items are stolen, which they very well may be at some point, as other review state. They allegedly have an office in the Los Angeles area: 1800 Century Park E Ste 600. I went to this office when they had ignored us for almost 2 months with our items having essentially gone up in smoke. I was told by the security guard at the front desk that they are not allowed to let anyone up, and that no company by the name of “Pacific Coast Moving” exists in the building. He also told me that I was the second individual to visit in over a 2 week span, asking for this company. I was sure at this point that we had been scammed. When we finally got our items back, we found out that their “warehouse” in Sacramento was a Public Storage facility. Our stuff was mixed in with god knows how many other unfortunate customers of this company. There are a variety of falsely written “positive” reviews that the borderline illiterate employees of this company have written on a few review sites. Don’t be fooled. To the company: simply put, how dare you guys continue to do this. I will try my absolute best to make sure that not a single other individual has the misfortune of dealing with the likes of you all. Good luck.

6 years ago

I would give a zero butt it's This co is a joke. They destroyed 3/4 of our belongings, had stolen countless expensive personal belongings and made my 14 year old, myself and my spouse to offload two trucks. They committed extortion, theft, bank fraud (stolen 250.00 of gas with our credit cards), sexually assaulted my 14 year old daughter, falsified legal documents etc, opened all our boxes, had stolen my official military service records, all our insurance documents and medical records. Don't believe the 5 star reviews. 9 out of 10 show them to be untrue. They pay others to write good reviews or do it themselves. Don't go with pac coast moving llc. They are also posing as pacific coast moving llc. Do your homework they will rip you off!

6 years ago

Great experience My experience with Pac Coast Moving was fantastic. Pac Coast Moving pricing made me pick them from other companies. Also, they were a little closer than some of the other ones and when I was talking to them on the phone, (Joe said they were out of Ontario) they knew right away that with my stuff, it was going to take a big truck. They told me they only use 26 foot trucks which was perfect for us. The other ones I talked to were going to use a semi trailer, then charge me if I needed another truck· Their moving coordinators told me everything I needed to do including packing the items that needed to be boxed. They also sent me all kinds of list on things to watch for, what I need to do, and what I could and couldn't bring. I received a packing guide from them. It was great. They covered everything and my experience with them was awesome.

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