Moving Pro Logistics LLC Reviews | Verified Movers Reviews
(888) 574-5565

Our team is committed to finding movers we believe our readers will love, and we receive compensation from movers that we rank. We also may get a small share of revenue when you click a sponsored company's link.

Moving Pro Logistics Llc

Get Your Instant Moving Quote

Step 1 of 2

  • Hidden
  • Hidden
  • (888) 574-5565

Long Distance Movers
Auto Transport
Corporate Relocation
Certified Piano Shippers
Moving Supplies
Storage

Reviews

50 reviews for Moving Pro Logistics LLC

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

2 years ago

My family was taken advantage by US Pro Moving and logistics last year. They scammed us out of over $5,000. After pursuing this for months I've filed several complaints and wanted to share the resources that are available to consumers who were scammed by this Florida company. I began by filing a complaint with the FL Attorney General's office at myfloridalegal.com. Next, Florida's mediation program operated by the Florida Department of Agriculture and Consumer Services (DACS), Division of Consumer Services. You may follow up with the mediation program at: Florida Department of Agriculture and Consumer Services Division of Consumer Services 2005 Apalachee Parkway Tallahassee, Florida 32399 Telephone: (850) 410-3800 Toll-free within FL: (800) 435-7352 Website: https://www.fdacs.gov/Divisions-Offices/Consumer-Services Please also file a complaint directly with the U.S. Department of Transportation, Federal Motor Carrier Safety Administration (FMCSA) as hostage loads are a priority. The FMCSA licenses and oversees interstate moving companies and has strengthened protections for consumers who use a broker to arrange transportation of household goods. You may file a complaint by calling toll free at 1-888-368-7238 or online at https://nccdb.fmcsa.dot.gov/NCCDB/Home.aspx. The FMCSA's moving complaint form is online at: https://www.fmcsa.dot.gov/protect-your-move/file-a-complaint?utm_source=google&utm_medium=cpc&utm_campaign=dcg.search-fy20.allgeo. Best of luck to all of you who lost goods or money.

3 years ago

Deposit made in January 2021 and move cancelled within requested timeframe. Deposit taken same day but they will not issue refund. Company accounts payable has stopped responding to me entirely. I have been requesting my refund for nearly 5 months. BBB complaint resolved nothing. This is a horrible company with great customer service until you have to cancel for COVID. I’m out $1200. Use another company!! Deposit made in January 2021 and move cancelled within requested timeframe. Deposit taken same day but they will not issue refund. Company accounts payable has stopped responding to me entirely. I have been requesting my refund for nearly 5 months. BBB complaint resolved nothing. This is a horrible company with great customer service until you have to cancel for COVID. I’m out $1200. Use another company!!

3 years ago

I signed a contract with them on January 18th 2021 and paid them a deposit of $622. I cancelled the contract within the 3 day revocation period as I did not need their services after all. I was told that my refund would be processed within 30 business days. After many attempts to contact them with little or no response, I finally (03/29/21) received a call from Frank that I needed to sign a refund request document. I did this and was informed via email that my refund would be processed within 2 - 7 business days. I received an email from their accounts payable department on Friday 04/09/21 that my refund had been approved and would be processed within 30 - 90 business days. This has been going on for far to long and I want my money back immediately,.

3 years ago

This is a total scam. They showed up a day early they loaded my stuff the price went up two times prior to them arriving I was supposed to pay $3300 and when they picked up my stuff and put it in crooked and messy in the truck they quoted $9100 I asked them to unload the truck and they said $2000 cash and that they would come back in the morning because it was too late to unload. When I called in the morning no answer straight to voicemail voicemail full I have called every phone number from the broker to the emergency hotline text number to the Movers manager that I had on the recording said I could call him in the morning. I filed a police report. I filed a report with the FBI. I also contacted the federal moving association. To all those who have lost their stuff end it has never shown up please report to the FBI so that they have a chain of complaints from this company. Also report to your renters insurance. I am curious if anyone received their items I have a feeling minus sitting in a warehouse somewhere and that I will never see it again.

3 years ago

Due to an unfortunate job situation, we were forced to move last minute and chose this company. Knowing how stingy moving companies will get, we specifically went over the inventory multiple times to ensure we wouldn’t be charged more. We covered every. Single. Item. Including the number of boxes we’re going to have, and how many large ticket items we have - pretty much as detailed as a person can get over the phone. We specifically detailed a California king bed, 2 kayaks, a love seat, a 3 person seater couch, and 25 boxes. We were VERY specific. In fact, we fell UNDER the number of boxes we told them we had. We were then quoted a price, and were told a date and time. First they said Tuesday between 11-2, and then on Tuesday they told us they won’t be here now until Wednesday. As always with moving, time is money and we specifically planned to leave on Wednesday after the movers came on Tuesday because we are on a time crunch to move. Wednesday rolls around and we waited between 11-2 and after receiving zero updates, WE had to call the company ourselves and they finally told us they would be there between 4-6. 5pm rolls around, still no update, so WE call the company again and they tell us they won’t be there for another hour. We essentially had to do their job for them, because they showed zero care or concern to update us. Not a single person called us first to give us an update. WE always had to call them. 630 rolls around and they finally show up. When we called the company and their members in charge of our move to complain, we were told “well what’s that going to do?”. So then we tried to call who, we were under the impression, was the “boss”, or a member of management we could complain too. We called 4 times, and every single time it went to voicemail. To add onto this, when the movers arrived and took a look at everything we were quoted for, suddenly we’re not able to fit the bed, two couches, and two kayaks we SPECIFICALLY listed to the company and they had in their records as the items quoted. We were also emailed those records and those quotes. The bed, the kayaks, and the couches were listed. So what exactly are we paying 2200 for if that’s the price we were quoted for based on our DETAILED list of items? Let alone the fact we were UNDER the number of boxes we told them we had. And then the company has the audacity to tell us that if we want to put our couches, bed and kayak in the truck it’ll cost an extra 1500? What is the goddamn quote for when we specifically listed these items and then we’re told we have to pay more for them? This is, by far, the absolute worst service we have ever received from a moving company. They take zero pride in their customer service. In no way or form is this a complaint about the individual movers themselves. This is a complaint regarding the absolute despicable customer service we experienced. This company is solely about how to make the most money on a move. They made an already incredibly stressful situation significantly more stressful. They do not care that, due to their miscalculations, we had to get rid of major purchases and furniture to keep it at the rate already discussed. We are already running on an incredibly tight budget and at this moment in our lives, we cannot afford an extra 1500 for items WE WERE ALREADY QUOTED FOR. To summarize , this company not only showed up a day after they told us they’d be here, they showed up 5 hours late, forcing us to entirely change our itinerary and cancel reservations (costing us even more money than they already have). Adding to it, we had to do their jobs for them because we had to call the company every single time for updates. When we called to complain, we were only met with indifference and nonchalance - they showed zero care for customer service. Adding further.... when the movers finally arrived, suddenly all the items we had been quoted for won’t fit on the truck unless we pay an extra 1500. This company forced us to leave behind valuable, big purchase items because we could not pay the extra 1500 - and frankly, we shouldn’t have had too. And because they showed up a day and 5 hours late, we had no time to find solutions regarding the items we were forced to leave behind and essentially throw away (the items that we were specifically quoted for). All of that being said, absolutely DO NOT use this company. They do not care about their customers in any way or form, and they are solely just in it to get as much money from the customer as possible. They will GOUGE YOU for every single item. Their quote system means absolutely nothing to them, as they do not follow it or pay attention to it whatsoever. This company is a disgrace, and I will be sure to tell as many people as possible to never use this company. Thank you for making the last 48 hours a living hell.

1 2 3 10

Rate this company and write a review

  • star-icon star-icon star-icon star-icon star-icon
  • Rating (please rate on a scale of 5) 

Get Your Instant Moving Quote

Step 1 of 2

  • Hidden
  • Hidden
  • (888) 574-5565