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    9 reviews for Zip Moving & Storage

    Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

    • Ilka Walker
      5 2 months ago

      Given that this is not the first time I use Zip Moving and Storage, I can honestly say they continue to excel with their customer and overall amazing services.

      When I gave them a call a little over two months ago, I instantly remembered why I had previously chosen Zip for my other moves.

      David Novak, my Moving Coordinator, was very attentive to all my needs, and very understanding about the importance of my move (and my mental sanity). In less than 30 minutes, I had a quote, a confirmed date, and a full description of all the things I needed to know prior to my move. Their website was also extremely user-friendly, and it answered all of my questions prior to initially contacting Zip. I even decided to got for the full packing service… what a lifesaver and timesaver!!!! I was assured once again that everything will be handled for me without any stress — and they were definitely right!!!

      With just a few weeks before my move date, David answered all my emails and was very helpful providing with other options, in the case that my original move date could change.

      Fast forward to a week and a half before my move, I received a call from Peter Bozic (my other Moving Coordinator). He wanted to confirm my move date, answer any questions I might have had, and provide me with more specific details about the movers and the move itself. Peter was extremely friendly, helpful, reassuring and understanding of my accommodations, regarding PPE. This was extremely important for me, as I am part of the vulnerable population that can’t be exposed.

      The day before the move and the day of the move, Peter called me to assure me that he’s been in contact with the movers and that I’d be receiving a call from them with an estimate time of arrival. As promised, the movers called me 30 minutes before arrival to let me know they were on their way. When they arrived, they were already wearing masks and gloves.

      Aside from the great customer service by both David and Peter, I have to rave about my movers, Jorge and Nemanja. They disassemble and assemble, pack, and move everything for me - I didn’t even have to lift a finger! It was a huge weight lifted off my shoulders. They were so, so, so careful when handling all of my stuff (making me aware of the things that were already damaged), and packing the plates, glasses, artwork, amongst other valuables. Nothing was broken, nor scratched.

      My new address has a very complicated entrance for moving trucks. I was convinced the truck wouldn’t fit in the back alley. Surprise, surprise… Jorge maneuvered that truck like a pro and was able to successfully park it. Another huge hurdle was the size of the elevator compared to the size of my 3-piece sectional sofa, let’s just say I was worried. I decided to wait upstairs, and in less than 20 minutes, my sofa was assemble. Jorge and Nemanja were fast, clean, and polite. Incredible!

      Peter called me a few hours into the move to ask how things were going, and once again after the movers were done to ask how things went.

      I honestly can’t emphasize how amazing Zip Moving and Storage is! I’m so grateful. From months before my move up until well after the last piece of furniture was assemble in my new place, Zip’s customer service and attention to detail truly exceeded all my expectations (once again!). NO damages, NO tears, NO anything. I would recommend it to anyone and everyone! Thank you for everything, and thank you for making my move stress free and just great!

      Move cost: $800
    • Nancy Stone
      5 6 months ago

      If i could give them 10 stars, I would!
      I have been dealing with movers a lot and I have moved a handful of times the past couple of years. Rico and Emery were professional, they came on time and did an excellent job moving our home at a very reasonable price. No damages. They can manage large furniture with efficiency and attention to details, they were very quick with moving and reassembling my grand piano.
      Daria and Peter did great communication by explaining what to expect and how much it cost.
      Thank you for helping me move. Highly recommend them to others and would use them again.

      Move cost: $1350
    • Elizabeth Morrison
      5 8 months ago

      I highly recommend Edwin and his company Zip Moving. Salesman David was very quick in responding to my emails, he was clear with all cost. He estimated my move would take 6.5 hours and moving crew stayed in that time frame. I took particular notice of the care they took in making sure to place all of the boxes in the right places. Edwin made sure to point out the damage they found to some of the boxes and furniture prior to loading. My father was really surprised that they were able to take heavy armoire and bring it upstairs, they also made sure not to scratch the walls. Moving is not fun but Zip made it so much easier. We would highly recommend their service to anyone. Make sure to ask for David Novak, he is a great salesman and very professional.

      Move cost: $1280
    • Rafael Dob.
      5 8 months ago

      Zip Moving is just awesome. I reached out to them via their website, David called me right away. We've compared 4 movers before we chose Zip. They were not the cheapest but we felt comfortable with them because of the good reviews and they were super responsive to our calls and emails. We used other companies before but this was by far our best experience with the movers. We would highly recommend Zip Moving.

      Move cost: $3700
    • Michael Rawson
      5 9 months ago

      I highly recommend Zip Moving And Storage if you are looking for express move to New York. This is the second time i used them. I was struck every time how professional and responsive they are. It is worth every penny. Thank you Zip again.

      Move cost: $2900
    • Ann Tiffany
      1 10 months ago

      Our experience with Zip Moving and Storage made an already stressful life event of moving 1,000 miles away 100 x’s worse. I write this review only to warn others of our experience as we based our decision to use Zip solely on the outstanding reviews we read. A mistake on our part we later found out. When my husband called to schedule the move, he specifically asked if our belongings would be there on the requested date. He was told that they would be and there is a 7-day window in case of an emergency situation. In fact, the individual he spoke with even asked if they could deliver a day earlier than we requested but we could not accommodate this as we weren’t closing on our new home until the following day. He was asked about the items we would be moving and given a rough estimate. He was told the price would depend on weight but the company always quotes a higher price than is to err on the side of caution.

      Moving day comes (Sat, 8/3). Three individuals show up to load the truck. They come into our home to take a look. Instantly, there is a look of disdain on their faces and one gentleman even stated, “This is too much stuff.” Not the way to begin the process, in my opinion. The head mover stated the price would be increasing from the original quote due to the large number of items but it would not be more than this new quote. The movers did a pretty decent job of wrapping up the large pieces of furniture, however, an antique vanity was delivered with a broken piece. The movers took it upon themselves to pack up items without asking if we were taking them. We noticed our overnight bags that contained the only clothes we would have until our belongings were brought to us were missing. We asked the movers if they were on the truck and explained what the bags looked like. They complained for 20 minutes about having to unpack items in order to find the bags. I finally started removing items to look myself. Then, one of the movers stated they had packed up several boxes. Once they opened the 5 boxes they had packed at that point, the bags were found. If they had looked in those boxes instead of complaining and being irritated, it would have saved time and been less stressful for all of us. Towards the end of the day, the head mover again approached up with a higher quote and stated it was again due to the amount of items we had. I don’t have an issue with paying for the weight of our belongings but it would have been appreciated if we weren’t given 3 different amounts, each time being told, “it won’t go higher than this.”

      Two days later, (Wed, 8/7), my husband received a call from Igor stating we would receive our items on Sunday, Aug 11th between 4-7p. We expressed our displeasure at this because it was 5 days after the date we were promised and our children were starting school the next day on Monday, August 12th. Igor stated this was the best we could do but he would let us know if they were able to get our things to us earlier. At this point, we were at the mercy of Zip Moving and Storage as they had our belongings and could essentially bring them to us whenever they chose.

      On Sunday, August 11th, my husband called Igor in the morning to arrange payment and confirm our delivery. Igor stated we would be receiving our items before 5pm and that a wire transfer from our bank was acceptable payment. The three contracted helpers Zip Moving and Storage had recruited arrived at our home at 6p, as they were told the truck would be arriving at 6p. At 6:30p, Zip Moving and Storage arrived. The driver told my husband the payment had not been processed. We figured out it was because the bank would need to call us to confirm it was okay to proceed with the transfer the next day as the bank is not open on Sunday. My husband called Igor who refused to allow the movers to take anything off of the truck and move it into our home until payment was received in full. Igor was not willing to work with us whatsoever. He said he had not encountered a situation where a wire transfer was delayed due to a bank needing to confirm the transfer. Fortunately, we were able to have a family member assist us with the payment. I totally understand getting paid for a service rendered but Igor should have been clear in explaining payment options and perhaps a bit more willing to take, say, half the payment as we would have been able to accommodate that immediately. Again, poor customer service in our opinion. The movers were very efficient in unpacking the truck given the fact that it was late and we had to prepare our children for their first day of going to a new school.

      This experience was a big disappointment. We did not feel like our need to receive our belongings was taken into consideration nor how stressful a 1,000 mile move is on a family. To me, that is just as important as ensuring furniture and household items are packed and unpacked into a truck.

      Move cost: $8000
    • Ray Custer
      5 1 year ago

      My interstate move turned out better than expected thanks to Zip moving and storage team. Their sales representative was very polite and accommodating in answering my questions and concerns. I couldn't have been more pleased with their professional and efficient attitude. It was obvious that they really cared about customer satisfaction. Everything went according to plan because they showed up on time on moving day. The delivery of my items was quick as well. I was glad when I found out that nothing was broken or lost. I will use their services if I have to move house again. They are really one of a kind!

      Move cost: $4500
    • Andrew Friedman
      5 2 years ago

      I used the Zip Moving & Storage last year in April and had a great experience. I'm about to use them again so I just wanted to share it so others could know about this company. They're super easy to use from start to finish. They take special care of your items. The initial time I spoke to them back in February of last year they were able to accommodate all of my needs. It was the same sort of thing this time around. As opposed to last time being a long-distance move, this one is just a local one. But they are just as accommodating. Looking forward to it easy and seamless experience again.

      Move cost: $2000
    • Rene Shannon
      5 2 years ago

      I used Zip Moving & Storage for a big move from Maryland to California. The entire process was very easy. When the movers came to pick up my items, they arrived on time. I was given a window for when they would arrive and they came on the earlier end of it. Before pickup I did have a lot of questions and I was able to get them all answered. This did alleviate a lot of stress that I was feeling ahead of time.
      All overall, the whole process was easy. They did frequently follow up with me which I appreciated. I also got updated about delivery as well.

      Move cost: $4300

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