Value Added Moving

They were very quick, arrived on time and very professional in packing and unpacking. Thank you for a job well done and on short notice.

They were efficient, fast and handled our items carefully. They finished unloading two 6x12 U-Hauls in less than an hour. We will definitely be using them again in the future!

Great reliable and efficient movers- when moving, there's lots of anxiety about whether items will be handled with real care. With Value Added Moving you can feel secure that the move will be professional and superb.

In May I spoke with Eric at Value Added Moving. I explained that I had a 10x30 storage unit in Colorado that I had been renting for over 10 years and needed to get my belongings out. I told him that the unit was pretty full but not completely full and that I would fly out there on May 20th to try to get rid of some things which I did. I spoke with Carlos on that day and told him the unit was still pretty full even though I had paid a junk hauler $600 to dispose of furniture and boxes. Carlos assured me they would be able to get everything on their truck for what I was quoted which was $2145.00. I had already paid a $544.00 deposit. The following Monday the driver arrived and said there was more items than he expected and the cost would be $9,356.02. I told him that was way more than my quote and I didn't have that amount so he didn't pick up my things. I called Eric back and he said to send a detailed email to the company requesting a refund of my deposit. I received a reply that same day, May 22nd saying I would get a refund of my deposit within 72 hours. Over a week later no refund was sent. I called again and was told I would not be getting a refund because the driver showed up even though knowing this they told me I would get a refund. This company is filled with liars who will say anything to get your money. Once you pay the deposit they will jack up the cost and if you don't pay it they will keep your deposit. DON'T USE THIS COMPANY!!! THEY ARE NOT TO BE TRUSTED. After the fact I read other reviews with similar stories. If you want a reliable trustworthy company don't hire Value Added Movers!!!

**TL/DR** Predatory company with irresponsible representatives, pawned off on a mover with horrific reviews (Handle With Care), charged thousands more than quoted, and items delivered late If I could give zero stars, I would. Representative Jon K quoted me $2,700 without asking for photos/cf of my belongings OR sending someone to evaluate, and told me it would be 7-10 days before delivery. He didn't explain anything about how charges worked or how the warehouse storage/interstate move process went, and he didn't tell me who would be moving my things. Incidentally, he also pulled a friendly-salesman move by excitedly saying he had friends who'd just visited the (VERY off-the-beaten-path) country we'd just moved here from, something I now doubt... A tiny detail that later made me feel betrayed on a personal level in addition to a professional one. The moving company he engaged for my move, Handle With Care, has some of the worst reviews and customer service in the business. They were a day late arriving to pick things up, I had to call Value Added customer service repeatedly to get any information about where my belongings went after pickup, my things made it to their final destination a full 28 days later, and the final cost was $8,200 rather than $2,700 (meaning no Christmas this year). Two pieces of furniture were smashed beyond repair and five others were missing. None of this would've happened if Jon K. had done his job thoroughly and transparently. MAYBE some of this could have also been avoided if Value Added worked with more scrupulous and professional moving companies, as well. I strongly recommend that they cut ties with Handle With Care. Until such time as they do, I recommend that you look elsewhere for a moving broker/mover.