Household Logistics Reviews | Verified Movers Reviews
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At Household Logistics we have a combined 20+ years of experience in the moving industry. Household Logistics specialize in long distance interstate relocation. Additionally, we offer climate controlled storage, as well as professional packing services that are sure to meet your needs. Our highly trained and thoroughly vetted staff members will take the time necessary to personally customize and coordinate your move. Upon scheduling your move, you’ll receive a direct line to our customer service staff should any questions or concerns arise. We pride ourselves on maintaining constant contact throughout the course of your move to ensure a stress free relocation process. Our goal is to not only meet your expectations, but to far exceed them.

Household Logistics Makes Relocating Easy!

Relocation can be a stressful situation, we aim to provide you with affordable service options to enhance your move experience. Elite Moving & Storage is fully licensed and insured to transport what you care about most! Our goal is to take away the stress and do the heavy lifting when it comes to moving. Our part in the move begins even before the actual move day, working with you thoroughly to ensure a seamless moving day. With our vast experience and resources available for your move, we try ensure your first memory of your new home is a good one. Our team of professional movers go to every move with the utmost attention to detail and care.

Reviews

29 reviews for Household Logistics

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

3 years ago

DO NOT USE THIS COMPANY I AM NOT A CUSTOMER I AM A FORMER EMPLOYEE WHO HAS LEFT THE COMPANY ON MY OWN TERMS. THEY DO NOT CARE ABOUT YOUR MOVE OR YOUR WELL BEING. IF THEY CANT TREAT THERE EMPLOYEES WITH RESPECT HOW CAN YOU EXPECT THEM TO oRESPECT YOU! Btw the owners name is Gina ricchiuti NOT Vanessa !

4 years ago

DO NOT USE THIS CROOKED, UNPROFESSIONAL, CON ARTIST company! They are the ABSOLUTE WORST!!!!! They are 100% CROOKS!!!! If I could rate them a negative 5 stars, I would!!! Trust and believe, the positive reviews you see on this page are FAKE!!! DO NOT be fooled by the 5 star reviews...they are not real customers! Please scroll down and read the REAL 1 star reviews!!! First of all, Household Logistics is not even a moving company, so all the fake reviews about how wonderful they were with moving their furniture is a total lie!!! They subcontract moving companies to move your furniture and then Household Logistics are done with you! This is truly a CROOKED company!!!! The minute Household Logstics takes your money and subcontract one of their HORRIBLE moving companies, (we had "All American Movers", who are CROOKS as well) to move your furniture, Household Logistics could care less about you or your furniture any longer!!!! This company is fake, their contracts are fake, their employees are rude and not helpful at all....especially Vanessa!...she is useless! Vanessa, who Cori Phillips and I kept speaking with about our issue, says she will call back with some information about your furniture, and then she NEVER calls back! She's part of the whole crooked scheme!!!! Household Logistics subcontracted All American Movers to pick up our furniture on May 10, 2020 from North Carolina, to be delivered by May 15, 2020 to Arkansas. EVERY week All American Movers had lies, after lies, after lies, on why we had not received our furniture (2 MONTHS LATER), or we could NEVER get ahold of anybody to speak with...and Household Logistics would not help AT ALL as Cori Phillips and I tried to locate our furniture. Again...Household Logistics are no longer concerned about you or your furniture once they have your money and pawned you off to a horrible subcontracted moving company (which has worst reviews than Household Logistics themselves). After holding our furniture for over a month, All American Movers (Subcontractors) had the audacity to try to convince Cori Phillips into paying them another $1500 so we could get our furniture sooner...CROOKS! CROOKS! CROOKS! We dared not to send these crooks another dime!!!! Once our furniture FINALLY arrived, 2 MONTHS LATER, it was all broken up!! Big screen tv broken, small bedroom tv broken, beautiful wall pictures stolen, vases stolen, work desk shattered to pieces as if someone took a hammer to it, and a brand new record player stolen! STILL today Household Logistics has not offered any kind of compensation for our inconvenience or for all of our broken/stolen furniture....they have only offered some compensation IF WE TAKE DOWN THESE VERY TRUE 1 star negative reviews! NO INTEGRITY AT ALL!!! This company needs to be shut down! Household Logistics has AWFUL reviews at the Better Business Bureau (BBB) as well, please do your research! I wish we had researched that previously before using these CROOKS!!! But I don't want anybody else to have to go thru this nonsense as we did. And last but not least...when they finally arrived at my home for delivery (2 MONTHS LATER), they would not open the truck until we paid them the final payment in cash...not even to look at our furniture to see if it was in good condition! We ended up calling the cops. They didn't want to open the truck because they knew my furniture was all broken!!!! STRAIGHT UP CROOKS!!! RUN FAR AWAY!!! DO NOT USE THIS COMPANY!! This has been a NIGHTMARE!!!! And trust me HOUSEHOLD LOGISTICS...it's not over yet!!!! STAY FAR! FAR! FAR AWAY FROM THIS COMPANY!!!!!! I REPEAT...THEY ARE NOTHING BUT CROOKS, SCAM ARTIST, LIARS and just straight up THIEVES!!!! This is not a company that works with morals or integrity! STAY AWAY!!!!

4 years ago

Last month I moved with Household Logistics and their service was outstanding from start to finish.The movers came into my home and were very professional. My stuff arrived on time in Utah. They unloaded everything into my new home and reassembled all my furniture.

4 years ago

“Avoid this Company at all cost" You will be Scammed" These are brokers, that give you reasonable estimates by cubic feet in their contract which states the 1st payment as the down payment and the 2nd payment plan of 50% and the final payment 50% on delivery. Days later the Moving Company Pioneer Moving & Storage called me gave me the date for pick-up. At pick-up all my items were taken out and so called evaluated for cost of cubic feet, my bill went from $ 1500.00 an estimate with the same items with Household Logistics to now over $3,000.00 with the Pioneer Moving Company that they assigned to move me. My items had already been taken out and now instead of the 50% at pick up Pioneer wants 70% down over $1600. I reported this to Household Logistics and was told that after speaking with Pioneer that was price gouging, I would receive a credit in the amount of $ 612.00 and at delivery it would be a balance $ 114.00. Needless to say, that didn't happen. When my items were delivered days later ,I was told by the Pioneer moving company ,if we didn't pay the full balance plus the additional charge for more than 75 feet an extra $100.00 our belongings would go to storage then get auctioned off. We contacted Household Logistics to straighten out this dispute and was told by our direct contact person that the credit is now null and void! We had to call the police due to Pioneer Moving company using profanity and racial annotations to make sure there would be no physical altercations. This was the most horrific racist, unprofessional experience that I had in my life. Household Logistics has no morals or integrity... This is your warning! "DON'T DO BUSINESS WITH THIS COMPANY".

4 years ago

They have made me never want to use a moving company again. First impression is amazing, they make you feel protected and assured. Suffice to say, that is not at all who they are. The movers that came to my daughter’s apartment were rude and wanted to charge us twice as much as the initial quote after having already moved everything into the truck. If you haven’t done your research, this is actually an illegal practice. They can only change the quote before moving any of your items. On top of that, they can only change your quote if you have way more than you initially described to them. My daughter called her customer service representative at the time as well as the days following, and they kept repeating the same thing, “We will not be able to check for any discrepancies until we see the storage ourselves. You will just have to either sign for now and let them take your items or don’t sign and have them unpack everything, which you will be charged extra for.” It was a lose/lose situation. My daughter was smart enough to measure the cubic footage of all of her stuff before they even touched her items. We knew that they overestimated the cubic footage by about double. We ended up doing more research after I realized they were trying to scam us. In addition to the experiences I described above, they also broke several federal moving laws. They also damaged multiple of my daughter’s possessions, equalling up to about $500. After she filed a federal complaint, they countered saying her items were worth less than $50. They would give her that “refund” as long as I removed all of my negative reviews. I’m sorry, but I cannot stand idly by while others continue to get scammed. I think the worst part of the whole experience was the customer service. They were incredibly unresponsive and not helpful at all. They made us feel like crap day after day. I would not recommend them to even my worst enemy. I’m never using a moving company again, much less these guys.

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