Moving Ahead Services, LLC Reviews | Verified Movers Reviews
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Moving Ahead Services Llc

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Choose the award-winning experts at Moving Ahead Services for your next move, and enjoy peace of mind and professional service and support. We are a local and long-distance moving company for your home or business. Start with a free moving quote and experienced planning from day one! Enjoy open, available communication and a variety of resources to make your move an easy transition. Work with our planning team for residential moves, corporate relocation packages, military moving, business office moves and more. View moving services, get your moving quote, shop moving supplies and more to plan your move today!

Moving Ahead Services is a locally owned and operated moving company. Our movers have completed extensive screening and training to provide unrivaled industry quality. Our comprehensive approach will cover every single aspect of your move! View online or call us direct today – We are here to serve you!

Moving Ahead Services has the skill, experience, and high customer service standards that you deserve on your move. Whether you are interested in hiring long distance movers or are simply looking to hire movers to safely transport your possessions within Ohio, it is important to only work with a trusted, proven service provider. Call us at 1-877-643-4044.

Moving Ahead Services is appropriately licensed and insured, and we take full responsibility for the safety and security of all of your possessions while they are in transit from one location to another.

When you do business with Moving Ahead Services, you are granting yourself peace of mind. With years of experience and knowledge in the moving industry, we will be able to help you with every aspect of your relocation.

Reviews

1 reviews for Moving Ahead Services, LLC

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3 years ago

Do NOT use moving ahead services. Working with them has been a horrible experience, spend your money elsewhere. They came in at twice the cost of other quotes from moving companies. We chose them because of their claims about good customer service, and low loss rates. All of it was a lie. They have now completely stopped responding to our messages. They will also not acknowledge that they never wrapped our furniture, a service we paid for that can clearly be seen from the photos, and that negligence directly led to these damages. We decided to hire Moving Ahead Services for our early October move. As stated above, they sell themselves as a premium service, and charge a premium price. We decided we were okay paying more for the piece of mind, and could not regret it more. We had never used a "professional" moving company before, and we didn't realize the damage they could do mishandling our furniture. Unfortunately, we didn’t see the full extent of the damages until we began unpacking our home. Following company policy, we put in a damage claim with attached photos and supporting documents for all the damages...and heard nothing back. For several weeks. After another week of calls into their customer service number, Matt Schrader the General Manager sent us a hastily written email listing several options for us. When he again didn’t respond to our follow up for over a week we were directed to Andre Banks who explained the email to us and said that we would have the option of replacing our furniture or getting it repaired. We asked for our options in writing, so we could look at the details and discuss them. The company then stopped responding to our calls and emails for another two weeks. When Matt Schrader finally did email us back he stated that we would not have the option to replace our damaged furniture. Instead, they were electing to repair the furniture. We reluctantly agreed and asked him to schedule an appointment from a local contractor and to finally acknowledge the issue of our furniture not being wrapped as we paid for. It has now been another two weeks and he will not respond to our emails. This has been a horrible experience. While we just posted a handful of photos, almost every piece of furniture we had them move was damaged. On top of it, their subcontracted movers didn’t wear masks the entire time. Matt stated that they only wear masks “upon request”. One even flipped over a desk we moved and used it as a push cart on top of a flat dolly. Unfortunately, he left the cart in the hallway, so we didn’t catch it until the move was almost over. According to their customer service department, Matt Schrader is the only person that can make the repair/replacement decisions, and he has gone completely unresponsive. Despite near weekly outreach from us, he has sent 4 emails over more than two months and never attempted to call us once. Do not use Moving Ahead Services.

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