If you are looking for a moving company to make your move simple and affordable, then this is the company for you. Everything from the quote to the hours estimated were right. I have no complaints. This is the first review that I have ever left because this is the first time that a company did exactly what they said they would do. Thank you guys for making the move so easy!
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115 reviews for General Moving and Storage
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Gordon Crawford4 hours agoStart state: FloridaEnd state: Hawaii
Lewis Newman1 day ago
We had a great experience with General moving & storage. Everything was laid out clearly, priced as discussed, and professionally followed up. They were quick to get things rolling, had a courteous staff for both the meeting and the move. They packed everything with care, disassembled and reassembled everything well. Were on time and stayed on time throughout the move. I would highly recommend them.Start state: FloridaEnd state: Georgia
Lorenzo Jennings2 days ago
Moving with this company was the best decision. They gave me the day I wanted for the move and they sent a very efficient and professional moving crew to my place. They very nicely dealt with everything and everyone. In just 4 hours I was moved out! The delivery was made on time and when they unloaded all the things, there were no damages! I was so glad! I felt very proud that I took the right decision! This move was fantastic! General Moving & Storage deserve 5 stars. Everyone should give them a try!Start state: FloridaEnd state: Colorado
Francis Stevenson3 days ago
I have no issues with the way General moving & storage handled my move. They did such an amazing job moving my valuables. It was so easy getting a quote from them and they were really inexpensive. Their manager is a truly friendly man who took a lot of time explaining to me the details of this move and where my money was going. The movers were very friendly too. They packed up my apartment very quickly. It was amazing efficiency and clearly these men have been doing this forever. They delivered on time. Nothing was missing or damaged. There really was no negative in this move and the credits go to the movers for sure.Start state: FloridaEnd state: Georgia
Colin Steele5 days ago
This is the second time that I have taken the services of General moving & storage. I was very happy with their previous service. This time I’m even happier! They have kept their commitment with regards to improving their service. The customer support has certainly improved a lot. I noticed that they have got new improvised techniques of moving heavy objects. Carry on the good work guys! I’m really glad to have such a reliable moving solution provider within my reach. I will definitely hire them again for any future moves.Start state: FloridaEnd state: Georgia
Duyu Chen7 days ago
I hired the General Moving and Storage (broker) to do my move from PA to CA in June, which in turn contracted the work to American Home Relocation Inc. The move is a nightmare. I have no good thing to say about the broker, and the moving company is absolutely the worst. The rogue movers are still holding my stuff as "hostage" as of 08/04, and demand additional payment (or ransom) beyond the contract that we signed at the day of the pickup, before they schedule the delivery. Legally, this is known as "hostage load". They have now breached the contract as well as federal regulations requiring that the delivery should happen within 21-business day window counting from the first available delivery date specified on the contract.
These people regularly engage in "broker to moving company scam". This is how this kind of scam works: load the truck half way or all of the way and then spring the new quote on you (not in my case). If you fall victim to these companies, here are some good resources:
FTC ( 1-877-382-4357).
Also, reach out to the state attorney general office in Florida or the state where you movers are located (include the DOT number in your complaints).
It appears that Florida is a hot bed for moving scam. I don't think these companies really care about the reviews here or the website of Better Business Bureau, since they are not normal companies and there will always be customers (like me) who do not do enough homework before hiring a moving company.Move cost: $1640Start state: PennsylvaniaEnd state: California
Selena Snyder7 days ago
I scheduled a move with General Moving and Storage in April of 2020 for a July 31st move, they said they would be at my place on July 30th or 31st, they would call earlier in the week to confirm. On July 29th I finally had to call them. I spoke to Patrick in dispatch, he said he couldn't give me an ETA yet but he would call me by the end of the day. I explained that I had a move out inspection scheduled for the 31st and new Tenants were moving in on the 1st, and it was super stressful so I said, "please call me back" He said "I understand" but Patrick did not call back that day, finally around 1pm the next day I called him, I was left on hold for 30 minutes, I finally hung up and called back, at which time Patrick answered and said he still couldn't give me an ETA that was Thursday, that evening I called again, a lady answered and left me on hold forever and when she finally got back to me couldn't give me an answer, by this time I knew something was wrong and I was getting the run around. What finally transpired was,, they breached the contract and never showed, so on Saturday my husband and I had to make a 4 hour trip to Oregon, spend $2000 on a Uhaul and load it ourselves. And now we are driving two Vehicles across country and paying twice as much for gas. General Moving and Storage treated us like we were less than human, not one apology, they keep putting me on hold and avoiding my calls, that was the worst part. Terrible people, horrible customer service. I cant believe they are still in business.Move cost: $1800Start state: CaliforniaEnd state: California
Gerardo Mcbride1 week ago
We purchased a custom couch that the original movers could not get up our stairs. It was wedged in our entryway and we had very little faith it could get in. Then came General moving & storage! Three guys showed up and they used brains to solve the problem. We are so thrilled that our couch made it up and it's a near miracle. I would highly recommend this company.Start state: FloridaEnd state: Georgia
Pamela Cirulli2 weeks ago
Do not use this service my estimated cost started at $1,600 and by the time I was finished it was up to $3,500 they do not tell you all have to do and then they don't tell you that you do not have a guaranteed delivery date so now that we are at our new place we have nothing to sleep on or have nothing to sit on for maybe 3 to 6 days. So I would advise everyone when you go to a moving company to really investigate them because they don't care about you they care about the money.Move cost: $3500Start state: PennsylvaniaEnd state: Alabama
Robin Adams2 weeks ago
The worst of the worst! ABSOLUTELY SCAM BUSINESS!
The final cost was TWICE the estimate!! Items were over packed, broken, tossed around nothing was handled with care.
They lie, deceive and when pressed they just stop responding to you.
My household was handled by at least two sub contractors who are NOT PROFESSIONAL MOVERS!
Sandy, Patrick, Devon and Jennifer are scam artists and don’t give a damn about you or your belongings.
AVOID GENERAL MOVERS, EASY MOVERS and PACK RITE MOVERS, they are all dishonest, sleazy cowards, who lie through their teeth and will do anything to jack up the final costs.
Beware!!! OF SCAMS like GENERAL MOVERS.Move cost: $6346Start state: South CarolinaEnd state: Virginia
Martin Ortega2 weeks ago
This is the second time I've used General moving & storage. Our sales rep was so helpful, accommodating, and very professional in organizing the move. He answered all my questions and was so thoughtful with my concerns. The foreman and his two guys showed up on time and were awesome. They were so careful, and also very efficient in moving every box, helping me pack up the remaining items, and disassembling and reassembling all the furniture. Definitely recommended and I will use them again!Start state: FloridaEnd state: Georgia
Barbara Massella2 weeks ago
DO NOT HIRE THIS COMPANY!!!!!! Moved from Ohio to Pennsylvania. Quoted $3,900 for the move. When Patrick called 2 days before the move, we went over the inventory again. I removed several large pieces of furniture, but added boxes. He told me that the price just went up $600! The movers showed up with a very small Penske truck, which already had someone else's belongings packed in that truck. The driver looked around and told me it would cost another $400! Of course, I had to agree to the cost before they would move a box. Needless to say, they filled the truck and left more than HALF of my belongings sitting there. I was told they could send another truck the next day.......for an additional $2,000! If I did not pay when my belongings reached Pennsylvania, they threatened to take everything to a warehouse in New Jersey! I couldn't believe I was living this nightmare. I spoke on the phone with several reps from the company (which turned into screaming matches), and they would not budge. Everyone kept referring to cubic square footage - I am not a mover. Cubic square footage means diddly squat to me. I told the company everything I had to move. If their computer program did not compute the cubic square footage correctly, they may need to update their software. I paid $4,932.75 in credit cards and CASH for a job half done. If you need to move, call your family, call your friends, rent your own moving truck, but DO NOT waste your money on this company.Start state: OhioEnd state: Pennsylvania
Supriya Golas2 weeks ago
SCAMMERS - Complete fraud of a company with very smooth salesmen.
As others below have pointed out, this is BROKER not a MOVER (i believe they are covering the bad reviews with good ones from within their company). The company they hired damaged our apartment building entranceway and refused to pay for it. I got stuck with a $1,000 bill. However, the broker wanted nothing to do with it, and Patrick said it was out of their range of responsibility. We paid almost double of what we were originally quoted ($3000) — quoted at $1700. They are quick to take your deposit. They are not transparent about delivery dates. They pretended that “their movers” are paid well and for tip to buy them lunch. Such BS. They hardly work with the companies they hire to move our stuff. In fact, they had no idea that our stuff even made it to the destination. They called two days after it was delivered to say it had been “dispatched.” Such a thief of a company. DO NOT HIRE THESE GUYS. I bet after I submit this review, you will have employees covering their behinds by submitting positive, fake reviews!Move cost: $3000Start state: D.C.End state: California
Chris Oliver2 weeks ago
Used these guys last month - have to say I was pretty pleased. They were on-time (actually a little bit early - never hurts!), very efficient, nice, and wrapped things really well so as not to get scratched or damaged. Extremely affordable, brought me wardrobe boxes for my clothes which made it very easy to transport. There was a minor mishap which is they forgot one of my boxes on the truck - however, once I realized it, I called them, and my box was returned early the next morning. Also, they did put my bed back together but I noticed some of the screws weren't in all the way. However, overall, these guys rocked it.Start state: FloridaEnd state: Georgia
Willard Reed2 weeks ago
A girl I work with gave me the info of General moving & storage and spoke highly of them, so I really didn't shop around for a price. My main concern was that I got an accurate estimate and didn't get jerked around. That did not happen one bit! They were timely and hard working and really did a perfect job. I definitely recommend them to anyone who is about to move. A+ work 100%Start state: FloridaEnd state: Georgia
Willard Collier3 weeks ago
I searched about everywhere for movers we could afford. Finally I came across General moving & storage. I must admit I was doubtful at the beginning as it was hard to believe that affordable moving service does exist. I don't actually know the reason, but their quotes are much cheaper compared to their competitors. Being honest, I never expected such a world class performance within the budget I had this time. But their sales rep offered me the best price and scheduled the move perfectly and the foreman and his team did wonders while packing and loading and moving. They also handed over all my belongings in one piece and without any damage. These guys are real moving professionals. I would definitely recommend everyone to hire them.Start state: FloridaEnd state: California
Edmund Barnett3 weeks ago
General moving & storage helped me move last month and they did an amazing job. They quoted me reasonably and promised to send capable movers. The movers arrived on time and were carrying the right tools. They were very efficient. They packed all my belongings cautiously and proficiently. They loaded my furniture into the truck with no efforts. The delivery was made on time and I couldn’t find anything to fault with. It’s not every day one comes across such responsible men!Start state: FloridaEnd state: New York
Michelle Werda3 weeks ago
Scheduled a move 45 days in advance with a 2 day window. This company never showed up, then promised to pick up the next day and ended up dropping the job and never pick up. Do not use this company they are not a reliable source for movingMove cost: $2600Start state: ArkansasEnd state: Arkansas
Virgil Ray3 weeks ago
I thought my apartment was going to be an issue for the movers as I lived on the 3rd floor and the building had no elevator. The movers arrived on time and started packing. I wasn’t really concerned about that part though. When it came to carrying big furniture down 3 sets of stairs, I started to panic. But the movers seemed quite unmoved. They put their efforts together and handled the job quite efficiently. There was no delay anywhere and they managed to deliver on time as well. I don’t know how they do it but my move with General moving & storage went perfectly.Start state: FloridaEnd state: Connecticut
Jaime West3 weeks ago
Let me just say this: As a lot of people - there is nothing I dislike more than moving. I have been moving so often I have started to see my things getting worn from it, not to mention all the things that actually break - The movers from General moving & storage were ultra professional. They have super professional movers and respectful people. In addition they are more than affordable; I would recommend those people to my family and best friends. Just super respectful, ultra professional - pleasant people to deal with, thank you!Start state: CaliforniaEnd state: Alabama
Edgar Mckinney3 weeks ago
General moving & storage handled my small 1-bedroom move very well and cost-effectively. The customer care agent was very prompt and helpful in setting up the move. Initially he had confirmed on one date but then came to know that the movers were not free. I had a couple of dates set aside to move, so chose the next date which was available. He confirmed it 48hrs in advance. Had stairs at both places. The 3 men team arrived early and worked fast. They kept asking if there were any more items and I checked and found forgotten items to move. All items were protected with blankets and moved carefully. I am very happy with my move.Start state: FloridaEnd state: Alabama
Edwin Green3 weeks ago
I had to move some stuff then I called several places they all wanted me to wait and couldn't book it. General moving & storage came through for me in more than one way. Beat every One's price quote that I got that alone was enough but the timeline and professionalism of the people there really terrific. I may have saved my time if I find the General moving & storage first and really glad I did through. Thank you for helping me out!Start state: FloridaEnd state: Georgia
Saul Logan4 weeks ago
They were on time. I mean they did everything quickly. Yes the price was reasonable. There was no damage to my belongings and they arrived safely at my destination. I don't have anything to say to their customer service. I think everything was fine. For future customers I would say just use them because they are efficient and they are on time. They were friendly.Start state: FloridaEnd state: Georgia
Israel Ballard4 weeks ago
I am pleased with the move. Their timing, price and professionalism were great. They did the job in an efficient manner and completed it quickly. Everything went well, and the end price was also accurate to the initial quote. My goods were delivered with minimal damages, but only small things like for example there was a scratch on my wall. I am going to move again in nine months, and I would use them again.Start state: FloridaEnd state: Georgia
Amanda Green4 weeks ago
My husband and I used General moving & storage at the end of June and we had a great experience. From start to finish everything was excellent. Their sales rep always responded to my emails quickly, the movers called when they were about 20 minutes out, they arrived on time, and worked hard, fast and non-stop. They did an amazing job securing all our staff and were very careful. If you are looking for a reasonably priced moving company with excellent service, General moving & storage is the best. They did an amazing job!!!Start state: FloridaEnd state: Kentucky
Darrel Sullivan4 weeks ago
They were very responsive and efficient. Moving is stressful, but these movers made it easier by addressing everything proactively, following up, packing and moving goods promptly. The crew members were very decent, knowledgeable and helpful. Their passion and commitment to work are commendable. We truly appreciate that you've done for us while moving goods. We would definitely recommend General moving & storage to others.Start state: GeorgiaEnd state: Hawaii
Jacob Roy1 month ago
I was thrilled to find this service and was equally satisfied with all communications I had with the initial party and with the delivery people. What a great service you offer and the cost were reasonable/fair. My items were wrapped very well and showed no signs of damage from their journey. I was treated respectfully by everyone involved and that means so much in this day when so many service personnel act like they can't be bothered by your concerns or needs.Start state: GeorgiaEnd state: Florida
Fred Parks1 month ago
If you need to do a cross country move and can’t decide whom to hire, just go with General moving & storage! They are very professional, efficient, smart and energetic. They will move you very quickly and they will move all your things with care. I recently hired them for my move and I am very happy that I chose them. They moved me in record time and they also moved me without any damages. Their moving team, their customer service and their office team were all more than helpful. It was a very smooth and easy move. I strongly recommend them to all.Start state: FloridaEnd state: Georgia
carol paras1 month ago
I give a zero. No less than zero…
Truly this is a scam! Hard sell ---sign fast pay fast
Well you please be careful T At least I can save you! They can be persuasive!
THESE ARE BROKERS NOT MIOVERS—your price can change radically – read the reviews herein
And on this site.
ANCD as brokers- They do not control or manage the movers you get!
I believe the recent flood of positive reviews is due to my pointing out their bad reviews
in early may as a reason for wanting to cancel my contract within a few days.
They had very few good reviews then!
Note they STILL do continue to get bad reviews now actively!
THE SCAM: AS SOON AS YOU SIGN – you ARE IN For 15 % -no matter what occurs – if you are sick, you do not move – who cares?
AFTER 72 hrs. and THEY DO COUNT THE WEEKENDS—You ARE IN For Your Whole DEPOSiT
They will not tell you this! At the very least , read the contact carefully!
BUT I THINK YOU SHOULD GO TO A REAL MOVER! AVOID WHAT I AM GOING THRU!
I am trying to i save others from what I am going thru ---losing 1800 for no service at all!
CarolMove cost: $1850Start state: New YorkEnd state: Florida
Gilbert Burton1 month ago
Pricing was reasonable, fair, and below what I was expecting based on experiences from other friends in the same area. They were careful with my belongings and all items arrived in good condition. Overall it was a great experience and I will use them for future moves.Start state: FloridaEnd state: Georgia
Arnold Meyer1 month ago
I hired this company not actually for myself, but for my daughter. She called me crying about how there was too much to do to pack her entire apartment and study for finals. Her finals actually finished the day she was also supposed to be out of her apartment. Anyway, as a gift to her, I hired these guys and they took care of all the packing and moving for her. All she had to do was be there to let them in. She also informed me they were very respectful of her as she sat studying while they packed her house for her. In the end it all ended up working out, she passed all of her finals and all of her things are new in her new apartment back home!Start state: FloridaEnd state: Georgia
Leland Davidson1 month ago
Loved moving with General moving & storage everything was so straightforward, from the price to the times of pickup and deliveries. They did everything they said they would do, which made this move so easy, it was unbelievable. It fit perfectly within my budget, and I loved how organized they were about everything. Keep up the good work!Start state: FloridaEnd state: Pennsylvania
Cedric Harvey1 month ago
Last week we moved cross country and General moving & storage did an exceptional job for us. They showed up excellent promptness, loaded up the truck and then hauled our stuff up a third floor walk up. They were professional, friendly and fast! Definitely, their rate was quite reasonable! The sales rep was very clear about the rate and tip amount upfront, which was very appreciated. I would use them again and certainly recommend them to friends.Start state: FloridaEnd state: Georgia
Chris Hall1 month ago
I had a WONDERFUL experience with General moving & storage. I am a nice person, but also have zero patience for carelessness, unprofessionalism or rudeness. These guys were bright. Their prices were fair, they were very professional and I feel confident that they gave us the best deal compared to the other movers I called when I was shopping for a mover. It was so easy making the reservation with General moving & storage, I thought I missed something because it really was too easy.Start state: FloridaEnd state: New Hampshire
Abel Carter1 month ago
I don’t know where to start but I thought I would struggle when moving further but thanks to General moving & storage they made it so much easier. I talked to other moving companies but this company gave me a really nice quote and I talked to them about it and we came to an agreement. Right now we wouldn’t be in our nice new home if it wasn’t because of them thank you guys so much!!Start state: FloridaEnd state: Georgia
Gizelle Robinson1 month ago
First this will be many reviews done on this move. They never showed on pickup day and never called.Start state: VirginiaEnd state: Texas
Abel White1 month ago
I cannot express how great of a job and experience our move with General moving & storage was. From the customer service in setting up and adjusting the moving details to the price to the actual movers who did a perfect and timely job, General moving & storage is the best company I’ve used.Start state: FloridaEnd state: Georgia
Eliza Satterwhite2 months ago
Contracted General Moving and Storage to deliver furniture from Missouri to New York. The company provided a date and time for pick-up and did not show up. Only after we called did they notify us of the date change. Once they arrived the movers did not follow covid_19 protocol by wearing masks nor did they wear them when delivering furniture to its final destination. Miscommunication is understandable, however, putting the lives of its clients at risk is unacceptable. They did not follow proper protocol as mandated by law. Other than that, the furniture was delivered in a timely matter and seems to be in decent shape.Move cost: $1590Start state: MissouriEnd state: New York
Seth Daniels2 months ago
I have come to believe that they are second to none. I have tried comparing General moving & storage and anytime I do that I come to the same conclusion; this is the best relocation company in town. Ranging from affordability to efficiency, they are at the top. The pack of crew they have in place is also amazing. I love the vigor and dedication with which they discharge their duties. I know they will always do that and remain superb even to future clients.Start state: FloridaEnd state: Illinois
Ramon Simpson2 months ago
I love almost everything about General moving & storage. I love their dedication. I am in love with their diligence and I like so much how fast they are when it comes to relocations. Above all, however, I do love and appreciate so much the fact that they are very humble. When I came to them for relocation, I was addressed with lots of respect. I was shown all that I needed to know and when they finally came to my home, they did such an incredible job.Start state: GeorgiaEnd state: Florida
Valli Bashor2 months ago
DO NOT USE THIS MOVING BROKER! Notice I said broker, and not mover. They will set up your move, and take your deposit, but another company will show up to move you...in fact, we had two separate companies because the original salesman quoted our cubic feet too small and the first truck they sent was too small. My review is very much like the other reviewers giving this company a one star: movers arrived a day early with a truck too small, they took furniture and boxes from top floor only leaving the basement items for the second movers who had to use the stairs The second truck arrived a day later and said we didn't have enough "fillers" (boxes) to fill the truck and that was going to be a problem. They were supposed to deliver in two days and it ended up being 2.5 weeks, the original quote we got was for $5,100.00 (Kansas to Minn) and we ended up paying $10,300.00. Sierra, the manager, was rude on the phone and never returned a phone call. We did have a young man named Patrick who stepped in the last week and did return phone calls. At one point we were told our second load was unloaded in a warehouse in Kansas City and was waiting for a truck...and then two days later they said they couldn't seem to "locate the driver." We finally got our second load unloaded at 10pm three days later. They did not put furniture together--they said they couldn't because they didn't take it apart--and they left a cardboard mess. I am now filling out a claim/complaint about broken and bruised furniture, and trying to get my deposit back from my credit union. I already asked Sierra a week into this mess if she was going to give a refund and she said the bill was correct, even when I pointed out that we had now paid double what our original contract was. All in all, a terrible, stressful experience. We packed ourselves and I really wish we had hired some teenagers to load a truck and we driven it ourselves. DO NOT USE THIS COMPANY! THEY ARE SCAMMERS!Start state: MinnesotaEnd state: Minnesota
Pete Curtis2 months ago
I knew there was something sinister about this relocation company right from the moment that I got in touch with them. Their sales person was so nice when talking to me and he explained to me much about the relocation company over the phone. I went ahead and gave them the chance of relocating me to South Carolina form Florida. The experience was one fantastic one and I would love that to happen yet again.Start state: FloridaEnd state: South Carolina
Rene Rowe2 months ago
Moving from Florida to New Orleans was a very good experience. I got to move without any troubles. It was facilitated by General moving & storage. They did such a good job that was worth praising. Looking at them, you would wish that they do it over and over again for you. I was so happy with the fact that they were very hardworking and determined. They did not take any rest till they were done with the relocations. It was an honor.Start state: FloridaEnd state: Georgia
Abraham Evans2 months ago
I have used General moving & storage in the last couple of years and had a flawless experience both times. They showed up on time, were careful with packing and delivery and sent out some great people to do the move. I would recommend them wholeheartedly to anyone!Start state: MichiganEnd state: Oklahoma
Alton Gibson2 months ago
Thanks to General Moving & Storage for helping my family and I during these hard times. The movers were so polite and professional. I stored my belongings at their storage facility for 8 months and had them delivered back to me. The 3 movers placed all of my furniture in my new home with lots of care. I will make sure that everyone uses these guys on their next move.Start state: FloridaEnd state: Kentucky
Eugene Peters2 months ago
I can’t believe how well it went! It did not feel like a long distance move at all. They did everything and that’s why I did not feel any kind of stress at all. They are the ones who did the packing and moving. After unloading on the other side, they even helped me unpack. They were so nice and helpful. I am old and alone and I live by myself, so this kind of helps means a lot to me. I cannot thank you enough for this kind of mind blowing service. I will never forget the name General moving & storage!! I will tell others to hire you for sure. Thank you and god bless.Start state: FloridaEnd state: Georgia
Araceli Beltran2 months ago
Hiring this company was the WORST decision I ever made. I hired someone to move me since I am a single female who assumed paying someone to move my stuff would give me the peace of mind, convenience and security of knowing that my items would be seamlessly picked up and delivered on time to me. Boy, was I wrong! This was short of a nightmare. My move was 503 miles from door to door and I was moving the smallest quantity available (essentially a studio apartment). For starters, the movers called me within my pick up window to tell me they would be sending me a copy of my instructions with ETA, but they would actually be there a day later than the ETA on paper. They proceeded to argue with me about how this was within the window. It was not. After calling the main office multiple times, they confirmed that my items would be picked up on time and it was all a misunderstanding. The day of pick up, they conveniently called me at noon, my pick up time was 4p that they would not be there until the next morning (their original plan OUTSIDE of my established window.) After much protesting, I was essentially told too bad, so sad by everyone I spoke to about it including the manager. They "generously" gave me a $50 "discount" and proceeded as if nothing had happened. The movers showed up a day later, outside of their stated time window for the later date. See a pattern here? Then, they said my items would be there within 5 days. My items arrived 12 days later after I called them several times with the main office saying they would call me and update me. But didn't actually. Received a text from the carrier saying he'd be there the next day at 9a. Well, that's nice, but I had specified on day 1 that I was unavailable for delivery until after 5p. They reassured me this was fine upon making the initial contract. Finally got a hold of the carrier who said he was 80 miles away on a Th night. I said, come on over! I was fed up and ready for the nightmare to be over. But wait, the carrier wants to charge me an EXTRA $200 more because the distance is too far from where he parked to my front door. The distance was the same as my initial apartment. He also parked WAY far and calculated the distance by going the round about way after I told him the straight way to get to my front door. I told him what my quote was, then he left to the truck and came back with my items an hour after he arrived. He then unloaded my items and unwrapped items in blankets then leaving all the tape all over the place as I unwrapped things on saran wrap on my own. They did not put my furniture together OR cleaned the mess which is clearly stated on their contract that they will. They also advertise the job as a 4-man job. Only 2 people showed up on either end. I spent probably 6 hrs on the phone with them over about 3 weeks between pre pick up and delivery. All to be given the run around, ignored, be offered pitiful service, and pay full service price. Hire them at your own risk. But I can tell you that if I were to do it all over again, I would prefer to do the whole move on my own than to hire this disrespectful and unprofessional company.Move cost: $1560Start state: TexasEnd state: New Mexico
Donnie Jones2 months ago
All I can say about General moving & storage is that they did a stellar job!!! The foreman and his team were helpful every step of the way. We hadn't moved in 30 years, so we had certain concerns as we downsized from a 3 bedroom house to a 1 bedroom apartment. The movers were wonderful handling the actual move allaying any of our concerns. I highly recommend General moving & storage to anyone considering a move!!Start state: FloridaEnd state: New Mexico
Morris Valdez2 months ago
The foreman of my move was extremely knowledgeable. He communicated well with me in regards to my needs and budget. There were a few minor mishaps during my move. I was able to work with him quickly to get these issues resolved in a manner that was agreeable and fair. I would definitely consider General moving & storage for my next move.Start state: FloridaEnd state: North Carolina
Osvaldo Gentile2 months ago
My team of workers was three very nice guys who came on time and were very enthusiastic about their job. They treated me with high respect and did their job in a great way. Really, I had no complaints. They were so careful with my furniture so nothing got broken, nothing got damaged. The quote was more than reasonable. I thought it was going to be much more. I am so thankful to General moving & storage. Overall opinion, these people are amazing. If you hire them, you will be glad you did!Start state: FloridaEnd state: North Carolina
Gerardo Hawkins2 months ago
I was quite impressed by the way General moving & storage handled my move. They don’t really charge a lot but provide very good service. These guys have a reputation for sticking to their original quote, unless you don’t fully disclose how much stuff you are transferring that is! The movers arrived right on the schedule time. If that is not professionalism, I do not know what is! They were very thorough with taking inventories and packing every possible thing that might break. Nothing was overlooked by them. Even the delivery wasn’t delayed like it is with every other moving company. I am surely going to hire them again.Start state: FloridaEnd state: Georgia
Robert Henderson2 months ago
General moving & storage blew me away when they handled my last move. We hired them after reading so many amazing reviews from other people. They seemed friendly and reliable when we called them. The real proof came during the move. The movers were all very experienced and they wasted absolutely no time. Their packing skills were amazing and they carried everything with ease. They were literally in and out of our house. We couldn't believe how fast they finished the job. It must have saved us a fortune. The delivery was made on the scheduled date. All our valuables travelled excellently and we couldn't be happier. I haven't seen anyone being this professional in a long time.Start state: FloridaEnd state: Georgia
Damon Davidson2 months ago
Movers of General moving & storage are highly skilled. They are not amateurs. They know how to manage a tough move within the deadline and budget. I used them when I relocated a long distance and they did a great job for me. I was not at all hoping to have a perfect move because of the horrible stories that I heard from others. But fortunately I was lucky enough to have them for the move. I am very impressed with their price as well. This is a very good company. I am recommending them.Start state: GeorgiaEnd state: Florida
Randal Myers3 months ago
Great price and a positive experience! I recently moved from FL to upstate NY and the move went fine...better than expected. The guys arrived a little late. The loading crew handled my items as if they were their own, drove them over 6 hours to my new home and then placed everything where I requested. The guys were hard-working, fun, friendly and very easy to work with. They worked tirelessly to get me settled in and really handled my antiques with the care I had hoped for - I was very pleased with the condition of everything once I unpacked.Start state: FloridaEnd state: New York
Gustavo Richardson3 months ago
Finally I moved after 42 years. This was the big one. I had a great experience with General moving & storage. The 2 guys moving me went above and beyond. They were on time, took the furniture to the new house, arrived on time and were extremely careful with my belongings. They were constantly in motion and finished the job within hours. I would definitely recommend this company. And by the way, the rates were the best around. Thank you!!Start state: GeorgiaEnd state: New York
Devin Yates3 months ago
This is my 3rd time using this company and every time it has been a pleasant move. I have had them move everything from just a refrigerator to my whole house. Each time everything had gone well and as planned. I have recommended them to my friends and family and have been thanked afterward. Just wanted to thank the guys down at General moving & storage for everything they have done for me!!!Start state: FloridaEnd state: Georgia
Linda Pritchard3 months ago
Very nice people to talk to! Horrible service! They used Integrated Moving Solutions Inc. out of NJ. Sierra is their customer service representative. It took a month to get our belongings, and when we finally received them, my desk and my dad's cedar chest were broken. I am still unpacking and still finding broken things! For instance we tried to put the back on my husband's favorite chair and it was broken. I just found picture frames in a box, broken. I will be contacting the BBB and Florida's governor.Move cost: $3537Start state: OhioEnd state: North Carolina
Marion Kelley3 months ago
I am a 30 year old nurse. My work schedule is very hectic to say the least. I needed to relocate out of state on an emergency basis due a promotion. I called around and around, none could move me. By the time I called General moving & storage, I gave up hope. To my surprise, they ended up being able to move me and gave me a great price. When the movers came out 2 days later, they wasted no time. They had 2 rooms done before I was finished doing paperwork with the guy who I guess was the boss. The move went smoothly and I would definitely recommend this company to anyone that needs to move.Start state: FloridaEnd state: Georgia
Luther Rice3 months ago
The guy that came out to do the inventory and quote for us was very nice. The inventory list was in my email right away and we just had to electronically sign the agreement. The 5 moving guys showed up on time and got right to work. I loved that I didn't have to box any of my computers, TVs, DVD players, etc. They wrapped it all in bubble tape and boxed it in their boxes. I just sat on my window seat and they did all the work. The loading and unloading went smooth. They had to make a second trip because we have so much stuff. The only thing to break was one wine glass but I'm sure that was due to my husband's packing job! We are definitely going to use them again and would highly recommend them to anyone that can afford them. They are a bit pricey but for me this was worth the extra money to know my stuff would be safe and my move would be as hassle free as possible.Start state: IllinoisEnd state: Indiana
Donald Collins3 months ago
General moving & storage made my home move home so easy! Their response time after my initial inquiry to schedule a date was very fast, and I was able to schedule my move quickly. I received important information in a timely manner and the crew arrived on time the day of the move. They were professional, well equipped, considerate of the few specialty items I have, and took care to protect my furniture and paintings very well. The crew was professional, hard working, efficient, polite, and personable. I was very impressed with the quality of service and the transparency of the estimate and final cost. I would definitely use this service again and highly recommend it.Start state: FloridaEnd state: Georgia
Joseph Smith3 months ago
All the positive reviews are well deserved for General moving & storage. Everything was done right on schedule. No secret fees or hidden charges. I was truly relieved from a ton of tension from my head. Before hiring them I used several movers in different times but this mover defeated all previous movers’ actions. Their truck was one of the cleanest one I have experienced. Their manager helped me all the time and finally the delivery window was as promised. I would highly recommend this mover for any ones future move.Start state: GeorgiaEnd state: Florida
Howard Martinez3 months ago
My basement was flooded and I had to get out of there quickly so I could temporarily relocate while repairs were done on our house. We knew it would take about 4-6 months so we had to store a lot of our belongings with you. It was tricky because the process spanned two seasons and we didn't know what to take and what to store. It helped a lot to talk it out with your consultant. She was very practical and down to earth. Though it was a local move, it was majorly uprooting, in that we were in a strange place, living out of suitcases and boxes. Thanks for your expert help and also your sense of humor-that helped us gets through!Start state: IndianaEnd state: New York
Kyle Hayes3 months ago
I had never used a moving company before, so was nervous about finding the right company to use moving our two-bedroom apartment out of Pompano Beach, FL. Based largely on online reviews I went with General moving & storage. They were phenomenal. Courteous, professional, on-time and dedicated, as well as very reasonably priced. I can't think of a single thing I wished they had done differently. I won't hesitate to use them again and have already recommended them to other folks.Start state: FloridaEnd state: Georgia
Ruben Bell3 months ago
General moving & storage managed our recent relocation with huge success. We discussed with their salesman to relocate us urgently in our new home. He gave me an estimate within a few minutes and agreed to move according to our desirable time. The movers were very hardworking and polite; did awesome job to present me an excellent service.Start state: FloridaEnd state: Georgia
Wilfred Patrick3 months ago
I most usually favor working with local businesses so it was good to know that General moving & storage was in the same town as me. My representative knew Pompano Beach inside out and actually knew my road too so clocked straight up that I would need a shuttle van to get the stuff to a truck, as there was no way a truck would be able to stay in my road. Although that took me by surprise, I really hadn't thought about it, I was glad that it didn't end up being a bad shock on the day of the move. I think that kind of forward thinking is what made this move go well.Start state: FloridaEnd state: South Carolina
Bruce Peterson3 months ago
I would describe General moving & storage as a breath of fresh air. It is so good to see such honest hard workers and I am writing this review because I think these guys went above and beyond what they were required to do. They were so careful with my things and honest about the price. I would love to see their business flourish because I believe that good work should pay off. In fact I am confident that anyone who moves with them will be just as satisfied as I am.Start state: FloridaEnd state: Oklahoma
Harry Foster3 months ago
We moved our things from one storage unit to another. We used 3 men and while they were not on time they called us twice to keep us informed on their status as their morning move had run over. They arrived 45 minutes after scheduled time, but went straight to work as if we were their first job of the day. Well mannered, hard working and efficient. I will definitely use General moving & storage again for our moving needs.Start state: FloridaEnd state: Alabama
Oliver Harmon3 months ago
I am so thankful to have such a reliable moving service that I can also recommend to others. Movers were quick to get my stuff moved into the apartment and were also careful as well. Great customer service and reasonable quotes, what more could I ask for? I highly encourage my friends to call General moving & storage if ever they plan to move in the future.Start state: GeorgiaEnd state: New York
Fredrick Warner4 months ago
I'm sending this message to you after two of your colleagues, just delivered a Baby Grand piano to my home. I was very impressed with their professionalism, demeanor, the way they handled our property, and their efficiency. This was our second time doing business with General moving & storage, and it was again a very good experience. As News Anchor who often sees less- than- professional work in all types of service areas, it made me feel good to say something good about your Company! All the best and I'd be happy to refer people we know to General moving & storage!!!!!Start state: GeorgiaEnd state: Florida
Mark Peterson4 months ago
We worked with General moving & storage to cross the country from Pompano Beach, FL to Brooklyn, NY. Their team did a very expert and did a wonderful task evacuating and also moving our entire one-bedroom apartment or condo. They were also really clear, and also interacted with us throughout the process, responding to any type of inquiries that we had. Terrific rates for such great movers!Start state: FloridaEnd state: New York
Kim DeMino4 months ago
They give you miss information. LIARS Then when you tell them what Darrell Johnson told you, they laugh and tell you to read the contract. Scammers. Most of my furniture was completely broke and turned into a pile of garbage. I wish I could post pictures here of all my broken furniture. They had to have gone out of their way to destroy everything. For a while it was on the way, then it was in NJ. They couldn’t tell me when I would get it. I have an entertainment stand with fireplace that I never got back. What I did get it back was mostly destroyed. DO NOT USE THESE SCAMMERS. They also have other names so watch for this address and stay away. We call and try to talk to people to get compensated and can’t get anyone. I filed a claim with the BBB.Move cost: $3000Start state: New YorkEnd state: Florida
Charles DeMino4 months ago
This company is very unprofessional real crooks , lost furniture and broke furniture late with the delivery ,
. Stay away from this companyMove cost: $2500Start state: New YorkEnd state: Florida
Ella Dem4 months ago
Horrible company they are all about you until they get your deposit! They are merely a broker who makes a profit from you, and then some other company shows up to do your move. The girl Sierra is ignorant and rude, I asked for a manager after the pick up, because I was over charged for room on the truck I did not use. I could not get any returned calls, her answer was she was the manager. the worst customer service. That you have no idea about, it took over a month to get my items , and all I got was voicemails I heard from the truck driver the day before and all her said was I’m just the driver?!?! He knew nothing ! So they push it off and ignore you, Friendly until money then bye bye! once they pick up your items you will never hear from them again ! Stay away save yourself the headache!Move cost: $3000Start state: New YorkEnd state: Colorado
Mable Daniels5 months ago
My overall experience with General moving & storage was good. They were fully transparent all along. Affordable services at a really good price that didn't change in the end. My move was smooth and efficient without any additional cost. I was a bit skeptical about hiring movers because I read a lot of awful testimonials from unhappy customers. Luckily, my friend was using General moving & storage and his recommendation was very helpful. I couldn't imagine my next move without them. Thanks to them everything was perfect and I had my items safely delivered to my new home.Start state: FloridaEnd state: Connecticut
Lewis Wilson5 months ago
Steer clear!!! Once you give your deposit you are dropped like a hot potato. All you can do to communicate is leave messages on voice mail and you can go up to a week without a returned call. You will end up with a third-party carrier that has no concern for your needs or household goods. Watch out for up-charges from the middleman, Insta Move, who expects cash on delivery. Our move of 231 miles from NC to SC went via Birmingham AL. Nearly every major piece of furniture had damage and the new home has been scarred by dents, scuffs, smears, and scratches left by the movers. Extremely disappointing, unprofessional, and deceptive in their business practices.Move cost: $4000Start state: North CarolinaEnd state: South Carolina
Dennis Frank5 months ago
I really hate moving. I heard about General moving & storage and they were reliable! The staff packed my things extremely fast, nice and neat. They were very friendly and trustworthy. None of my fragile items got broken! The whole process didn't take long; they wrapped it at a quick pace. I forgot I was moving. I won't be moving anytime soon, but I'll recommend them if you want quick services!Start state: FloridaEnd state: Oklahoma
Janie Brockman6 months ago
They might be fine if you are moving doll house furniture. We gave them 24 items we needed moved and were quoted $2.991.65. We had moved boxes and a lot of the small items ourselves over the last 2.5 months. Of the 24 items we gave them, they were only able to take 15 of them leaving 9 items for us to figure out how to move ourselves at the last minute. We were told we cubed out our space because our things were larger than normal. If we wanted them to take everything it would be an additional $2,000.00. King size beds, double beds, couches, refrigerator, kitchen table and chairs - should be pretty standard in size. Not sure who does their math or calculations, but they need some education. There was an additional $365.25 to crate a curio cabinet which I agree was a great idea, making our actual total $3,356.80. However, when they came to unload - they had all of their money from the original quote and the movers were told to stop unloading our stuff until they received the additional $365.25. I had to immediately go get a cashiers check for that money before they would unload the 15 items they brought for us. I would never recommend them - definitely a rip-off and stressful to deal with.
They also called the very next day to see if they could come unload. They must've forgotten that we still had 9 items to figure out how to move on our own at the last minute.
They get 0 stars from me.Move cost: $3357Start state: WisconsinEnd state: Minnesota
Phillip Jones6 months ago
PLEASE DO NOT USE THIS COMPANY!
I am actually embarrassed for even contacting you. We hired this company to help us recently and paid our deposit. Everything seemed to be going fine until the day of the move. Their movers arrived at my mother’s house but refused to start packing because the company failed to send the proper equipments/tools to carry her furnitures. Rather than finding an alternative solution, the movers left without packing or taking a single item. The mover then insists that my mother pays him an additional $2000 in addition to what was initially agreed to even start packing. This is the worst experience I have encountered with a moving company. When I called to request for a refund, I was told “the movers showed therefore you’re not entitled to a refund”... Let me reiterate... we paid our deposit, movers came but did not provide the services they were paid for. They left without taking a single furniture and the company refuses to return our deposits. You guys are scumsMove cost: $2300Start state: New YorkEnd state: Massachusetts
Jasmine Cameron6 months ago
I posted a negative review a few days ago but took it down as our stuff had not yet arrived. I figured I would give General Moving & Storage a chance to redeem themselves but alas the experience just got worse. First of all we had to pay an extra $400 at pick up due to the movers claiming we had more stuff than a “minimum” move, we were living in a 240 square foot studio it’s not possible we had too much stuff! Furthermore, nothing was mentioned about possible additional fees at pick up or delivery when we accepted the quote over phone. At this point we had no other choice than to pay the fee as we were leaving the state that night. Then we were told all we had to do when we arrived to our destination is call and our stuff would be sent out for delivery right away. We waited almost a month for our stuff to arrive! To top it off they told us there would be more fees if the truck had to park more than 75 feet from entrance, supposedly this was in fine print on our contract that they rush u through and not surprisingly skip over that major detail! The delivery driver was rude, would not provide us measurements to prove the fees he was charging were valid etc. I had to call and complain to his manager because he was being extremely unprofessional and screaming at us in the street because we didn’t want to pay the fees he was claiming we owed without providing the details for those fees. Unless you want to get ripped off in added fees and wait for a long period of time for your stuff do not use General Moving & Storage! It is a scam and the quote they initially give is a lie! You will end up paying more than if you hired a local reputable company than using them as they are a broker who finds you a mover for a fee (which they also didn’t disclose, we thought they were an actual moving company)! This is fair warning, please read all the negative reviews, they also have several complaints filed with BBB.Start state: OregonEnd state: Minnesota
Eric Coldren6 months ago
Don"t believe the 5 star reviews ... i believe they are all fake... Look thru the others and see that they are only 5 star and 1 star....
Would not believe that there are any 1 star rating on an actual 5 star company
Look for other reviews on other sites...
Can NOT find them with the BBB and I know whyStart state: IndianaEnd state: Florida
Eric Coldren6 months ago
Avoid this place...l assume this review will not make the site or anybody will see it so I will continue to find places to post this and will go thru BBB as well which I believe they are avoiding because of this issue.
Under quoted and tried to be additional charged once half of the items were already on the truck. Then told they could do nothing about the misquote and so sorry. Would like to know if anybody quoted was accurate or if the entire business is based on bait and switch. Tried to charge me an additional $1000+ just to put items quoted on the truck!!Start state: IndianaEnd state: Indiana
Lauren Paul7 months ago
This company is one of the very best choices I have made. I required moving across the country. I contacted General moving & storage to ask regarding their solution. I was surprised to discover reasonable costs. I hired them and they surpassed my assumptions. I discovered them to be incredibly professional and also cozy. They treated our valuables with the utmost care. They had us set up in our brand-new house in no time at all. They helped unload and had us seeming like we were currently getting familiar with our brand-new surroundings before they also left.Start state: GeorgiaEnd state: New York
John Chandler7 months ago
General Moving & Storage gave Jean a "Binding Moving Estimate" of $1,370 ... as though they were the moving company. they are merely a broker who farm out moves. There was no option for a ZERO star rating.
They sent her move request to Touch of Class (of which they have NO class), out of Las Vegas. They showed up at her door ~ "Will", the driver who refused to give his last name, with two Mexicans who immediately started moving the 48 boxes to their trailer - then one full-size bet, 2 night stands and one dresser, While they were rushing everything out to the truck, "Will" was writing up THEIR quote for the move that General Moving & Storage gave her.
"Will" presented her with his quote of roughly $3,000 then bullied her into signing it since most of her items had been loaded onto their truck. She had already given "Will" $995.00 -
CASH ~ as they demanded They drove her items to Arizona then demanded $1,660 = CASH to unload her items. She nor i had that much cash - on a Sunday (and all of my savings are in a CD with a local Arizona bank). Monday (today) is a national holiday, so no bank is open. "Will" ordered us to pay up or they were taking all of Jean's items back to San Diego.
To get the items RE-delivered it would cost another $500 PLUS $240 per day "storage" on her items they would not deliver.
MOST people, like Jean and me, do NOT move on a regular basis ... 31 years for me and 8 for Jean. Neither of us know all of the "BS" built in to benefit movers, so we could only watch as her items were "stolen" by Touch of Class Movers and "Will" (with no last name).
Keep in mind that General moving & Storage - out of Pompano, FL gave her a "Binding" quote of $1370 then they farmed out the move to Touch of Class Movers - out of Las Vegas, who showed up then "Will (with no last name) started writing up their bill while the 2 Mexicans he brought with him started loading her things onto their truck ... "Will finished writing up his bill as the Mexicans were finishing loading HER things onto their trailer. "Will;" then bullied her into signing his excessively high bill.
What do you do? She had to be out of her apartment January 16 and the "thieving movers" had her items on their trailer late in the day January 15.
WHAT TO DO NOW?????
[email protected] ... any ideas?Start state: CaliforniaEnd state: Arizona
Carroll Fernandez7 months ago
The four-man crew from General moving & storage was professional, yet very friendly and they were very courteous with my belongings. They moved my belongings from the second floor in my previous apartment to the third floor in my new place without any complain. They were super efficient and highly talented in this work. Their skills and experience in the relocation business showed as they were able to offer protection to my furniture and nothing was scratched.Start state: FloridaEnd state: North Carolina
Michael Searer7 months ago
The account exec I spoke with quoted me $5700, after walking through the house and giving him a room by room inventory. I paid a $1500 deposit, and was told I'd have to pay the remainder of the remaining half upon pick-up and the other half on delivery.
The account exec I spoke with (Chris) never told me they are a broker. It was my fault I did not look more closely at the contract. I have always moved myself, so did not know what to expect.
The moving company (Fair Rate Movers) showed up and tripled the cost of my move. They said the broker (General Moving) will rope you in with a low cost quote. When I spoke with Tina (CS) she said she would find out why the difference was so much, and I never heard back from her.
Be aware when you are dealing with a broker. My move from Nashville to Dallas cost 3x what they quoted me, and they could not explain why. Absolutely horrible experience.Move cost: $5700Start state: TennesseeEnd state: Texas
Marion Jefferson7 months ago
We did a lot of back end research before putting money down with a long distance moving company. We were a little frightened by some of the things we heard so we wanted to make sure everyone was on the same page and working to make our move stress free and not to get charged last minute at our pickup. After 2 weeks we got our furniture and we were happy with all the service from this great company. Most companies cost way too much and there was no way we could haul this.Start state: FloridaEnd state: New York
Armando Vaughn8 months ago
There is more to relocation than just moving properties from one place to the other. Thanks to the services of General moving & storage, I was able to undergo such a lovely move. It dawned on me that relocations are not as hectic as most people perceive them to be. It is just a mentality owing to the multiple disappointments by low-grade companies. A single experience with General moving & storage is enough to change your mind about relocations. I relocated using their services and it was one of the best moments of my life. I found relocations so easy and reliable.Start state: FloridaEnd state: Mississippi
Manuel Kennedy8 months ago
Great communication. Pricing was simple, straightforward and extremely reasonable. The moving crew was punctual, polite, friendly, courteous, hardworking, efficient and respectful of our belongings. They took apart and reassembled desks wrapped our furniture carefully and positioned the furniture where we wanted at our new location and removed all packing materials. I can't say enough good things about them. They far exceeded my expectations and I would highly recommend General moving & storage! HOORAY! High-quality customer service still exists!Start state: FloridaEnd state: New Jersey
James Larson8 months ago
I have never used a moving company before. I have always had family and friends assist me to move if needed. Unfortunately, I needed to move ASAP due to personal relationship reasons. I needed to do it immediately but was very hesitant about a moving company. I was pleasantly surprised how their moving team worked. They were outstanding in every aspect of the move. I would definitely recommend your company in the future and to get these 3 hardworking men again. Thank you!Start state: New YorkEnd state: Georgia
Alane Esposti8 months ago
Very slick sales operation which does not outline the moving details and leaves many gray areas that will cost you big time in the end! If you want to make the manager accountable he will disappear and they will have your stuff! They outsource everything so not for out of state moves for sure. Beware!Start state: ColoradoEnd state: Pennsylvania
Justin Lewis9 months ago
The guys got everything packed up and loaded quickly. When there was a problem they helped get it solved and were quite nice about it. The guys who delivered the items weren't as nice and refused to do their job. I contacted the office and they had me file my claims. It took a while but they finally took care of things and paid for the mistakes. The sales guy and the guys who deal with the claims were very nice and understanding. Just make sure to have them pack it all so they are responsible for the issues and not you.Start state: FloridaEnd state: Arizona
Harry Nelson9 months ago
I was very pleased with my moving experience. I had done a lot of research prior to my moving and decided to go with General moving & storage because I found their rates quite reasonable. They picked up and delivered my household items on scheduled time. The items arrived in perfect condition. They even applied AAA discount from the original quote. Pretty impressed with their service and would definitely recommend it to other and use them in the future!Start state: FloridaEnd state: Missouri
Patrick Phillips9 months ago
You would think that these movers were actually working on their own properties when they work on your stuff. They did it with all of their hearts as if it is theirs. This is why they render excellent and highly professional service. I have never seen movers as dedicated as the workers from General moving & storage. No wonder they have 100% positive reviews because they are positive all round. I have never had a move as perfect as this. The moving guys from this company were truly out to accord me a perfect experience and I must say that I enjoyed every bit of it. The service was cheap and affordable and I worked with a bunch of wonderful folks. Next time I move, I will definitely hire them again for the move. Thanks guys for the great job.Start state: GeorgiaEnd state: Colorado
Victor Williams10 months ago
What a team that General moving & storage has! They all worked together and made sure that my family and I were not only treated like family but all of our stuff was handled with care in like it how to giant fragile sign on it. I was a little upset that I had to be relocated from my job but one thing that I can say is that the moving company handled everything and I have no worries and no stress. Nothing was standards in my company said that they were very happy with the final bill. Thanks to all of you for making sure we moved within the schedule and without any unwanted issues.Start state: FloridaEnd state: Georgia
Craig Diaz10 months ago
We had a very prompt move with General moving & storage. The manager called the day before to confirm the move. The crew arrived at my house pretty early and embarked on the job, which they did professionally and carefully all day long until everything was done. We had many things in our fully furnished four bedroom house, but these guys never get tired until they accomplished the disassembling, parking and loading.Move cost: $4280Start state: FloridaEnd state: Kansas
Albert Martin10 months ago
This was my first time moving and to say the least I was very nervous about making the move across the country. I wanted a moving company that is cautious with my valuable, and worked for a reputable company. General moving & storage was just that. They look very good care of my things. My family and I were moving. It was a great overall experience. The movers were helpful, and careful, and certainly went the extra mile.Move cost: $1980Start state: FloridaEnd state: Georgia
Albert Howard11 months ago
I was really impressed with this company. I recently moved and I couldn't be happier with the service I received from General moving & storage. This isn't the first time I've relocated and I've had bad experiences with other moving companies in the past. This was not the case with this move. Their friendly and professional staffs made me feel confident in them and they did not disappoint. All of my things arrived on time and undamaged. The cost was very fair and there were no surprises. I highly recommend this company.Move cost: $4100Start state: FloridaEnd state: Ohio
David Powell11 months ago
A service provider like General moving & storage is not so easy to find in this current world. Most of those who offer service right now are only concerned with their individual interests. I observed a great difference in their crew when I hired them out. Those people were so selfless. They would go beyond their professional boundaries to ensure that the clients were satisfied. They even volunteered to help me put all the pieces of furniture in order and according to my liking. I pray that God may bless them.Move cost: $3200Start state: FloridaEnd state: Louisiana
Johnny Evans11 months ago
Thanks to everybody at General moving & storage. Now that the move is complete I was looking back and appreciating all the hard work that this company put into us. They are very organized and are on top of all the details. There are so many small things that we didn’t even think about when it came to us moving that we had to take into consideration and they put everything in order for us. The whole process was smooth. Very easy to work with and affordable. Pleasure doing business with you.Move cost: $3300Start state: FloridaEnd state: Kentucky
Raymond Smith12 months ago
I had a bad experience before with another moving company. I was definitely not expecting much when it came to damage free or even getting everything from point A to point B. But I was shocked they took care of my equipment like it was their own which is important to me. This is how I make my living. I will definitely be calling them back in the future. You guys rock and thank you for showing me one bad experience shouldn't poison my mind for the industry.Move cost: $3500Start state: FloridaEnd state: Kentucky
Tammy Hughes1 year ago
Your team is just perfect. They are the kind of people I can never get tired of hiring out. I tried them last week and the outcome was amazing. I realized that they were not only fast but also reliable. They kept all the promises they had made when I was hiring them out. They offered me extraordinary service and I am so much grateful for that. You deserve my praises - that is one thing I know. You are the people worth hiring out. When I sought your services, I walked out of the moving wearing a smiley face. It was because of our diligence and perfection in ensuring everything was perfect. I enjoyed your services. Keep it up General moving & storage.Move cost: $4200Start state: FloridaEnd state: Alabama
Shawn Thompson1 year ago
I expected results - average result. Having seen the favorable quotes, I did not expect anything beyond the normal moving. During the moving, therefore, I was keen enough to take note of slight mistake. It was fruitless. These crewmembers were keen with their work. They wanted everything to work out the perfect way and they did not fail. They remained awesome throughout the moving. Such level of commitment and professionalism inspire me so much. I know I am going to seek their services again. I cannot just wait for that moment to come again. I am sure I will love it. I enjoyed my first experience with them. I have every reason to believe the second one would be similar if not more remarkable. It was easy because you were in charge. I want more of what you offered me.Move cost: $3800Start state: FloridaEnd state: Kansas
David Wallace1 year ago
There’s always that inner sense of doubt when strangers work for you. That clearly points out my experience when I hired out General moving & storage for the very first time. I went ahead and sought out their services. I am grateful it was so because what followed is an experience I have never forgotten. I went for the best and that day, I experienced how it felt being close to the finest. I wouldn’t want another experience different from that when I am relocating next time.Move cost: $3180Start state: FloridaEnd state: Illinois
Eric Sanchez1 year ago
My wife found General moving & storage for our move. Their sales rep offered me a competitive price and informed us details of the moving process and also gave me detailed info on what to do before the pickup date, what to do on the pickup day and what to expect at the final destination. Packing and loading process took about two days after which they drove it to my city. The unloading team brought everything they need. Our electronics and fragile glass items were all as well as I had handed it over to them. All of my valuables were in great shape. At last, I found that everything was fairly close to how it was described to me from the very beginning. I am happy that I chose this company.Move cost: $3920Start state: FloridaEnd state: Indiana
Wayne Turner1 year ago
I am so glad to have worked with General moving & storage. They were on time and quickly loaded up the truck while we packed up our car. Very friendly and affordable; we made it to our destination (Tallahassee) without any issues. I would highly recommend this company to anyone looking for a good price and helpful individuals when moving!Move cost: $4100Start state: FloridaEnd state: Illinois
Miguel Wise1 year ago
I rejoice in knowing General moving & storage. I appreciate myself for having made them vital singling them out of the many options I had. I could have decided to hire out another relocation company and it couldn’t have been this better. I am so thankful because hat single decision has since they changed my life in different ways. I now have confidence in the local service providers because the crew of this lovely company showed me that it was all possible after all. Their inspiration lives in me.Move cost: $4210Start state: FloridaEnd state: Indiana
Jamison Ogden1 year ago
We just moved back to Atlanta, GA after 10 years in Miami, FL. We used General moving & storage and would like to share our great experience. We received an accurate estimation on the content of our apartment, the movers packed everything perfectly, and last week we received all the boxes to our apartment in Atlanta. We had a great experience from start to finish!Move cost: $3500Start state: FloridaEnd state: Georgia
Harold Phillips1 year ago
I do like dominance so much. I like it when professional completely take care of the work given to them. I like it when they show dedication because I always sue that something better and worth the value of my cash is coming my way. I saw the same with General moving & storage 2 weeks ago. When I hired them out, they gave me reasons to appreciate and not regret. They gave me a reason to smile instead of frowning. Working with them yet again will be my delight.Move cost: $4750Start state: FloridaEnd state: Texas
Claude Moore1 year ago
I am so sure that I will not be disappointed by General moving & storage when I get to hire them out again. They treated me perfectly well the very first time that I tried them out. I have every reason that they would do even better in future relocation. What had seemed to be hard at the onset turned out to be one of the most interesting experiences? I would long for one more experience like that.Move cost: $5000Start state: IndianaEnd state: Florida
Robert Perez1 year ago
Found my dream job and needed a place that could fit me in quick! I only had a couple weeks to prepare for my move. I have a lot of heavy antiques so it was vital that the movers took extra care when preparing those items for the move. I was worried about my stuff because it was such a long haul. What if this and what if that! They were really professional and put my anxiety to rest! Everything arrived exactly as they said, nothing was broke! They move my stuff into my condo without a problem. They didn’t waste any time getting the truck unpacked and setting up my beds and putting my dressers back together.Move cost: $3900Start state: FloridaEnd state: Tennessee
Alton Padilla1 year ago
Thanks to General moving & storage for the outstanding moving experience. For the very first time in my life, I was worry free during an inter-state move because of General moving & storage. Their sales rep was very responsive and attentive when we talked over the phone. He gave me confidence. Later their onsite estimator estimated a very reasonable price and also made the inventory list. They did well to accommodate the date I wanted to move. Everything was perfectly planned and the movers executed the plan to the perfection. They care with complete preparation and never looked to in problems. It was a great team work by the team of five. They were simply amazing during the packing, moving and unloading. I was more than just happy with the outcome. Really, after trying my best, I was unable to find any weakness of this fine company.Move cost: $4100Start state: FloridaEnd state: Georgia
Craig Pittman1 year ago
From the first phone call till the end of the move – General moving & storage did everything possible to satisfy me. Their sales rep is a gem. He offered the best possible deal, estimator was very precise in his estimate and the foreman and his crew gave their best in packing, moving and unloading. I received all my valuables in great condition and the moving time was a lot less than what I was anticipating. It was more than a surprise to move to another state without any damage and within the estimated amount!! I am sure that I will be using this company whenever I need any moving services.Move cost: $2900Start state: GeorgiaEnd state: Indiana
Daniel Morris1 year ago
I found General moving & storage to deliver a solid moving experience at a price that can best be termed as cheap. They handled my move in such a professional manner. They arrived early, packed everything with great care and loaded all my belongings onto the vans with caution. The best part was that they charged me very reasonably. Their initial estimate wasn’t too high to begin with. The final bill came very close to it and I was just so happy.Move cost: $3000Start state: FloridaEnd state: Georgia
Alex Cortez1 year ago
I have opened a new branch of my shop in Columbus, OH so I had to move some of the things for the shop from Pompano Beach, FL. Many of my friends have hired General moving & storage and not only because they referred me their name but also for the fair they were offering made me go for them. And no doubt I’m happy with their job very much. They were on time, very organized and real professionals. I just loved them.Move cost: $3780Start state: FloridaEnd state: Ohio
Jeanna Shic1 year ago
I filled out a few online quotes and it seemed the whole world got my info. Anyway, I chose General Moving & Storage. I originally spoke with Jeff, nice guy. We went over everything and got a base quote. Seemed reasonable, so we chose General Moving and booked the move. The original quote was for household items and a vehicle. It was to be done by two different movers. The car delivery went great, super nice guy came and got it and delivered it a week later, no issues. As far as the we had some heavy furniture so I was worried but they managed everything nicely. I did have them pack up my china cabinet to assure it was done correctly They took great care of my belongings and all my furniture arrived safely the delivery was a few days longer than originally told I spoke with Nicole the dispatch manager she gave me $100 refund for the inconvenience of having to stay in a hotel longer besides that everything was great. i would definitely recommend General Moving & StorageMove cost: $5253Start state: CaliforniaEnd state: New York