Charter Van Lines Reviews | Verified Movers Reviews
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Charter Van Lines

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Charter Van lines was incorporated in 2016 in Boca Raton Florida. As a newer business, they have done a great job at providing wonderful service. They high praise and reviews. The owners have been in moving industry for years, and they wanted to create their own company and make it flawless and have every move customized to each person, because no one move is alike. Because of the experience the employees have, each move they perform is seamless. They do everything they can to make sure that customer shows nothing but satisfaction.

More Information About Charter Van Lines and Their Services

From full-service to auto transport moving, they offer the services you need for your long distance relocation. They also offer local residential and long distance moves, as well as office relocation. No matter where you are moving to, and what kind of space you are moving from, they will be there to assist you every step of the way. You can count on it! Charter Van Lines is a Federal Motor Carrier Safety Administration (FMCSA) member. They also assist military members with relocating and provide great Military Service Discounts.

They also have storage options for all customers. Charter has many different facilities all over the country. All units they use are climate controlled. You will not need to worry about anything happening to your items when they are in storage. Whether you are downsizing or just not ready quite yet for your delivery, Charter Van Lines will fully accommodate you with one of their many storage options. As soon as your deem yourself ready, let a representative know and they will schedule your delivery for you!

Charter Van Lines puts the customer first. They do not want you to get caught up in that messy moving stress. Give them a call or check their website out today for a free quote.

Reviews

96 reviews for Charter Van Lines

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4 weeks ago

WORST out of state movers! Showed up 2 weeks after stated date of delivery. Delivered to my residential home in an 18-wheeler truck. I had to rent my own truck to get to my items to my house at my cost. Had to unload myself. Many broken items. Many missing boxes. Specific moving and delivery information not given or written in contract. WORST moving experience.

4 months ago

What a sales pitch. I was promised a move in 1 to 1 1/2 weeks.. The movers who showed up in Illinois were great, very organized, professional, came on the day they said they would. After that it went down hill. No communication, no phone calls,. I got an email stating if I want my items “early” there would be an extra charge. Remember I was promised a week to 10 day turn around. My items stayed in Illinois for 3 weeks. That was because I hounded moving depot with many phone calls. I finally get a delivery day 3 1/2 weeks later. The driver called in the late afternoon day before scheduled delivery. He’s close can he deliver now. I said yes. He arrives and he wants the Zelle payment directly to him. My bank wouldn’t approve it, even after a phone call. He is mad and said for me to figure it out he will be back in the morning. He comes back and I tried to cash app him the money and denied again because they say it’s suspicious. I ashes him why can’t I Zelle moving depot instead of him. He said I can. What a complete waste of time. He finally starts unloading g. I had a very small load. I go check on him and my driveway is filled with my things plus about 29 boxes from somebody else. I have to check every box. I also note that he has a broken metal piece if someone ensues furniture. As he is bringing boxes into the house. O open each one to make sure they are mine. He brought in someone else’s 2 totes with some very nice dinnerware. Thank goodness I’m honest. He left the broken pieces of furniture all over the sidewalk , street and driveway. He left likes of garbage in front of my garage. When the movers picked up my items in Illinois, I added a 6 foot ladder to my load, somehow it didn’t make the inventory list but who can read that thing. Since not on the list, no replacement. Driver almost didn’t give me my safe, on the list. He made me prove it was mine by inserting the key. This was the most unprofessional move I’ve ever done. Promises on the phone just to get me to book with them and then crickets. Run run run

4 months ago

BUYER BEWARE! Do not use this company. Horrible service. Deceptive in every way. Took over a month to get our move and a fight the entire way. Totally unprofessional. Avoid at all costs. I can't stress this enough. Never, ever will I use this company again. Nightmare from beginning to end.

5 months ago

Worst experience ever!! These people are liars and said that I could have vacuume sealled bags and I spoke to 3 people about it. Bobby, Alex, and Jennifer. They all said, no problem. They couldn't have picked a worst 3rd party moving company as Moving Depot. When Sam got there, he was arrogant and said no to the bags and got on the phone with Charter and they yelled at each other for almost an hour. They said that they will have to charge me for packing supplies and charged me $5,900 and his guys just shoved anything in boxes without any care at all. A lot of my items got broken. They didn't wrap my furniture and they broken all of it. My corner hutch has a big crack on the top, my other corner hutch handle was so jammed that it is permanently crooked, my American table has a cracked leg. Who does this? Not wrap wooden furniture and then charge me almost $6,000. The list of broken items go on and on. I am taking pictures of everything. Sam was talking on his phone all the whole time and wasn't listening to me about what piles are going and what was not. His guys didn't speak English and were just shoving things in boxes that didn't suppose to go and there wasn't enough room to bring the rest of my stuff. Of course they put their huge cooler in the truck in the space that I paid for. Then Sam had enough nerve to say "Well I guess you can just get a dumpster for everything else. Dont hire these crooks!!!!!!! I will be taking legal action against. Both Charter Van lines and Moving depot

12 months ago

AVOID AT ANY COST Overchrged by $1000 on a $2000 quote. Delivery was a bit late, but came with only 1 driver and NO help to unload 30boxes, a 7ft Curio, 2 King beds, large dresser and some other items and REBUILD the same. I ended up having to hire people at 7pm to assist the driver... Charter is 100% responsible for the companies they hire !!

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