By far the worst moving experience we have had. Since the rate is by the hour, the movers love to take their time. We had a crew of three men, and it took 4 and a half hours to move a two bedroom townhouse and the second bedroom only contained a crib (which we disassembled) and a dresser for them to move. We also ensured all furniture was disassembled and ready to go for them and it still took over four hours. I received a call the day before the move where I expressed a concern, and Kevin decided to hang up on me mid sentence. During the move, there were numerous times where the crew was standing out by the truck for 10-15 minutes at a time just talking and hanging out. We said something to the crew, nicely, since we had to pay by the hour, and one crew member decided to get rude with us and he got in my significant others face. They then tried to charge us for the time it took them to take him back to the office because we did not want him in our home after he did that. Not to mention they wrapped the couch “incorrectly” and one guy spent 30 minutes unwrapping and rewrapping it while the other two stood there and did not move a single thing. They also broke the bottom corner off of my pantry cabinet and advised me to “just glue it back on.” After moving an item in, they also like to take 5 minutes in their truck folding the moving blanket before continuing to bring your furniture in. Oh, and they also charge an arm and a leg for “packing materials” used to wrap your furniture when it’s stated that there are no hidden fees but they never tell you about the packing material fee when you book. This was all around a horrible experience.
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6 reviews for Black Tie Moving
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Bethany Delaney2 months agoMove cost: $800Start state: OhioEnd state: Ohio
Miriah Johnson2 years ago
Black Tie Moving was awesome. We all know how stressful moving can be, but they were amazing! I'm pregnant, and they didn't make me move an inch, they did everything for me. He made sure he was careful with my furniture so nothing would end up damaged on the delivery end. They went above and beyond, and for that I'm extremely grateful. The move did take longer than expected, but that was the only issue I had. All the charges were honest and not to overcharged- there was one service fee that I was upset about, but overall great move.Move cost: $2400Start state:End state:
Cher Davis2 years ago
We hired Black Tie Moving recently to do a move for us. We paid almost $2,000. During the first part of the move one of the movers broke a lamp. I called the company and they didn't really seem to care that much about any of our problems. I sent him pictures for the lamp and where I purchased it as well as what it costed. They told me that they were going to give me less than $3 for a hundred and $119 lamp. The whole movie of costed $1,780. I wish that they had better customer service.Move cost: $1800Start state:End state:
Jeff Bell2 years ago
Jamie and Tyler were absolutely fantastic. They were a great help to the move. We figured out that we needed to move a few days before Thanksgiving and were able to get everything set in place so we had time to spend with her family before we left. They were very professional and laid out the terms of the move right from the start. During the moving process they had no issues with any of her heavy furniture. They did a fantastic job.Move cost: $4042Start state:End state:
Kat Oliver2 years ago
There's no question, I would definitely use Black Tie moving again. I move quite frequently for my job that is not always easy finding a company while I work that won't ruin my life. I have a lot of bad news in the past and know exactly how to research the bus company the booking process was very easy with them I was able to request a quote online and someone called me within the next couple seconds. I knew about this company because one of my fellow employees use them in a highly recommended them as well. They told me that the rates depend on the amount of men that, as well as the hours that the move takes. Ronnie and Jose were awesome to work with. I would highly suggest them.Move cost: $5300Start state:End state:
Paul Berry2 years ago
The first time I use Black Tie Moving was about five or so years ago. I haven't moved since then but last time was a great experience I figured that I would save myself the stress of finding a new company and use them again. The last move was fairly small and this one it was a bit larger but I trusted them enough to get the job done right. The crew that came was different than last time but they were absolutely amazing. Black Tie Moving services is such a great company. They got everything done in less than a half a day. Just wanted to say thanks again I would absolutely recommend this company.Move cost: $1203Start state:End state: