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US DOT:3892649
(833) 201-1889
[email protected]
https://newagerelocation.com/
6245 Powerline Rd ste 205, Fort Lauderdale, FL 33309, USA
VERIFIED BUSINESS
New Age Relocation LLC is a federally licensed moving broker. It is not a motor carrier and does not own moving trucks. New Age Relocation will generate a quote for you based on the details of your intended move as well as the availability of licensed motor carriers in New Age Relocation’s network. After you submit your information to New Age Relocation through our website, you will receive a rough estimate by phone and email. However, please be prepared to go over a detailed inventory of your property to be moved, as a detailed inventory is necessary to receive an accurate quote and written estimate. TCPA CONSENT: To ensure that consumer’s inquiries are handled promptly, courteously, and accurately, some of the phone calls between you and New Age Relocation llc or any of our affiliates, agents, representatives or anyone calling on our behalf, may be monitored and recorded by us and any of our affiliates, agents, representatives or anyone calling on our behalf, to enhance service to you, where applicable by State law. You consent to this monitoring and recording. You agree and expressly consent that New Age Relocation, its affiliates, agents, representatives or anyone calling on its behalf, may from time to time contact you by any means at any telephone number, physical address or electronic address, that you may be reached. New Age Relocation, its affiliates, agents, representatives or anyone calling on its behalf may make calls and/or send text messages to you at any telephone number associated with your account, including wireless telephone numbers that could result in charges to you. The manner in which these calls or text messages are made to you may include, but is not limited to, the use of prerecorded/artificial voice messages and/or automatic telephone dialing system. You further agree that New Age Relocation., its affiliates, agents, representatives or anyone calling on its behalf may send e-mails to you at any e-mail address you provide us or use other electronic means of communication to the extent permitted by law. Consent may be revoked at any time and by any reasonable means. New Age Relocation LLC, DOT: 3892649 MC: 1431617
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Scam Artists. Extremely disappointed with how my experience went. They provide bogus low ball quotes to lure you in, they lie, they are in the service of ripping people off not in the service of providing top notch moving broker services, as they claim. My original quote more than tripled when all was said and done. They are unethical, rude, and a complete scam. Find a company that sets you up with a moving company that will have fixed price quotes and actually cares about you and your experience. DO NOT USE THIS BROKERAGE.
Please do yourself a favor and go with any of the other tens and tens of movers. They will tell you, yep, our truck will be there, then you won't hear from them, you call them back on the last day and "all the lights are flashing on the dash, the truck can't get there for 3 more days." You tell them, you have to go home, it had to have been the dates originally presented, they will tell you you are canceling and keep your money. NO attempt to reconcile in any way. Find a different company for your own peace of mind.
Incredibly skeezy company. I asked one if them if he ever gets tired of lying to their customers, and his answer was simply: "no". Astoundingly skeezy. As in the most skeezy company I've ever dealt with in my life hands down. They will use every trick in the book, every "talking point" to keep your money and not honor their own contract. When I called within my 72-hour window to cancel my move and receive the refund, she kept telling me that it wasn't possible and that I exceeded the time of my refund. It took 10 minutes of back and forth of cutting through her political talking points that had no match to actual reality, and her putting me on hold twice and coming back to tell me it wasn't possible...I persisted and once she realized that I wasn't going to back down to her BS, she finally put me through to someone to issue me a refund. But it didn't stop there. I signed the document which said it would arrive in 7 to 10 days. About 2 weeks past and I called back and they said that I needed to call back because they needed extra information to complete it. If I never would have called back, they never would have cared to call me for the information they needed, which is only my email address to Zelle me back, which they had. But this is what they do. In every step in the process, they must be trained to give every customer as much stonewalling as possible as if it's their job to make us frustrated. After giving them the information, a month goes by. Still nothing. What follows is everyday for a week calling them, and them telling me billing is "working on it." And refuse to give any further explanation. After 2 weeks of daily calling and getting the runaround, I asked one if them if he ever gets tired of lying to their customers, and his answer was simply: "no". He put me on hold once and I heard a representative laughing and saying "tell him our refund machine is broken" I called Paynote and in 5 minutes I got someone on the phone and they said they have no record of New Age ever trying to process the refund. SCAM. TERRIBLE. UNETHICAL COMPANY.
Our crew showed up in the morning, which was about what we expected. Recommended! New Age Relocation was the cheapest quote.
New Age Relocation was great! They were the AMAZING value of all the moving services quotes I got. The two-person crew was punctual and worked fast and efficiently. I would highly recommend New Age Relocation!
