American heritage relocation & storage Reviews | Verified Movers Reviews
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American Heritage Relocation Storage

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Choose Movers You Can Trust Not every mover deeply cares about giving their clients the experience that they deserve. American Heritage Relocation & Storage only partners with Top Quality, Fully Insured Motor Carriers to move your items throughout the nation. But we offer much more than just licensed services, we also offer a relaxing experience that only industry leaders like us can provide. We know it can be a bit scary to trust strangers with all the possessions you hold dear. This is especially true for employers that need to haul expensive, delicate office items across the country. That’s why we’re here to answer any questions that you may have about what a long distance move will look like with us until you feel comfortable with the entire moving process. We’ll walk you through what to expect when moving with us. We’ll also walk you through every step of what your move will take. That way you’ll have minimal stress about your move.

Reviews

24 reviews for American heritage relocation & storage

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

1 year ago

THESE GUYS ARE SCAMMERS. THEY TAKE YOUR DEPOSIT MONEY AND ARE NOT GOING TO return it. They don’t pickup, deliver, or ANYTHING as promised. They are a scammer Florida broker ONLY. they have no control over whoever they contract with to move your belongings. Paul,, Billy, Tony, CSR reps are all scam artists. They scammed me for $1,700 dollars and did NOTHING but mis-schedule. DO NOT USE AMERICAN HERITAGE MOVERS. They are CROOKS. Even the moving company they contracted with called them SCAMMERS.

1 year ago

Hello All! Please make sure you do not use this company. "Matt" my guy, gave me an estimate for my move for a great price. Since I am a customer and did not know exactly what I was doing, I trusted the quote was legit. I had requested additional quotes from other movers also to compare. Of course American came back much cheaper than the others because they stated they "cared about first responders and healthcare workers and provide a big discount for those types of workers moving across the country". I fell for it! Then, legitimate and helpful companies started providing their quotes. As I finally started to understand the quote system, I realized that "Matt" in sales had not listed one box of items I told him would be boxed. I had estimated 40 boxes. I then compared the quote with all the other quotes and sure enough..."Matt" gamed me. I contacted the customer service line 3 times only to hear " quality control will contact you in a couple of day". Finally, the third time I called, on February 7, 2023, I will admit, I was done and not nice. I talked to the customer service guy named Tony (manager of customer service and that explained a lot) and he stated that he was trying to help me. Well, he provided me the same line of "quality control will call you". I asked him to send me a follow-up email and he stated he would. I am still waiting for the email (another lie from customer service). I then contacted a reputable and honest moving company that had provided an estimate and they had wonderful customer service, listed all my items, and went through it with me completely. Do I have to pay more for my move, yes! I don't mind that because it was a truthful estimate, complete with all my belongings, including my boxes. American Heritage refused to refund my deposit. I did tell them they could keep my money and I hoped they choked on it. I want to display both sides of the story here. I was treated unprofessionally and totally taken advantage of by the company, and yes I am mad. Do I have a company that was honest with me now? Yes. I also checked with other companies. Estimates were within $400 of each other. With this cracker jack company...they quoted me $2700 less than everyone else...until I bet, they had my stuff on the truck and wanted the rest of it. Don't use these guys...I am warning you.

2 years ago

NEVER, NEVER use this company to plan your move. The first quote we got from them to move our goods from northern VA to SC was under $8000. The actual price was almost $21,000. They contracted with a company out of NJ—Mirit Great American Van Lines. An 18 wheeler pulled up to the house with 2 men. While they were positioning the truck, three other men arrived. Unknown to us, the three were hired by the company from Craig’s list so they were not permanent employees and were not vetted. These three stole thousands of dollars worth of jewelry while supposedly packing and loading our household goods. The two men from the trucking company did not supervise the guys and were not even on the premises while the robbery was taking place. The police were called and everything stopped. The next company they contracted with—Dynamic Dynasty, also out of NJ, caused extensive damage to our goods. The truck that the majority of our HHG were loaded on, broke down. We were told by the driver that men were hired from Craig’s list to reload everything on another truck. The goods were thrown onto the truck, not packed. Just about every piece of furniture was damaged—one piece beyond repair. Crystal, china, pottery, ceramics were destroyed. The bottom line—None of the companies accepted responsibility. We couldn’t even get people to answer the phones or respond to messages that we left. This was the move from hell that I hope no one else has to experience.

2 years ago

They packed me up so quickly. They were calm and patient and worked as they could in the rooms. If you are moving - this is the company to use! Do yourself a favor and MOVE WITH American Heritage Relocation

2 years ago

Don"t use is company. American Heritage relocation & storage are scammers. Phone numbers are bogus and they don't answer phone calls or return e-mails. I reported them to my bank and they in turn contacted the police.

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