We are BEYOND disapointed in the way this "moving company" has handled my father and uncles move. DO NOT TRUST THIS COMPANY!!! I cannot stress that enough, go with literally anyone else, DO NOT GIVE THEM YOUR MONEY! Not only is their customer service almost non-existent, but they are untrustworthy and unprofessional!
We were dependant on your help coordinating the moves and you failed them; you lied to them, you ignored them, and you mislead them. You gave an grossly inaccurate estimate which created a domino effect and pushed out their move date. You made empty promises of being able to store items 30 days until they would be ready, the movers determined that was a lie once they arrived, DAYS LATE.
The initial truck meant to move both of them broke down, which was unfortunate but it happens. However the driver conveniently lost his phone at the same time, so no one was aware of this until it was too late. Two more trucks came days later, confused as they were given the wrong information. They eventually informed my uncle he had too much for them to move, only after telling my father that he has too little for them to move and it wouldn't be worth their time. Leaving them stranded.
They were scheduled by end of August, it is now September. Their lease was up end of August. Meaning they have to find somewhere to livea store their stuff until a real moving company is able to help. MY FATHER IS A DISABLED VET AND YOU AND YOUR COMPANY TOOK ADVANTAGE OF HIM!!!!
If you're curious, we worked with Troy. I suggest avoiding him and this company.