One Way Van Lines LLC Reviews | Verified Movers Reviews
(888) 574-5565

Our team is committed to finding movers we believe our readers will love, and we receive compensation from movers that we rank. We also may get a small share of revenue when you click a sponsored company's link.

Get Your Instant Moving Quote

Step 1 of 2

  • Hidden
  • Hidden
  • (888) 574-5565

One Way Van Lines LLC is a full-service moving company. We help people move their goods from one place to another. We offer all inclusive services for relocation like packing, loading and moving.
Whether you’re moving down the street or across the country, we’ll help you. We pack for people every day, so we’re quick, efficient and careful. No need to worry about any damages!

Moving and Storage With One Way Van Lines LLC

As a full-service moving company, One Way Van Lines is able to offer residential movers with secure, affordable storage-in-transit (SIT) options as a complement to our traditional moving services.

Moving and Storage for Residential Movers

If you’re planning a move but your new residence isn’t quite ready, or you need some additional storage space while you sell your previous home, One Way Van Lines can help. Our specialized storage services provide an easy-to-use, flexible solution when you’re faced with moving schedule challenges.
We’ll store your belongings at our secure, convenient storage facilities as part of the moving process, hold them on site until your new home is ready, then move them into your new space when you are ready.

Corporate Relocation Services

Managing a corporate move? You can trust One Way Van Lines to provide flexible corporate relocation solutions and expert move management, regardless of your company’s size or needs. After all, that’s why One Way Van Lines has been the most recognized name in moving for more than 75 years.

Decades of Relocation Experience

Our years of experience have given us the expertise to guide your employees through every step of the relocation process. When you choose One Way Van Lines, you’ll experience our commitment to quality, unsurpassed moving resources and our nationwide agency network.

Need more information? Is your company preparing to issue an RFI or RFP for corporate relocation services? Email our business development team for information regarding our enterprise service offerings.

Reviews

58 reviews for One Way Van Lines LLC

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

3 years ago

Picked up on 6/24 and finally delivered on 8/5. After paying higher price than quoted and also on a smaller truck, my delivery was held in Maryland until August 5th. Kevin from One Way said I would be credited each day past 21 days that it was late only to completely lie and charge me full price. This company is based from Bulgaria and is a complete sham of an operation. They need to be investigated and shut down. DO NOT USE THIS COMPANY!!!

3 years ago

First, they come in with the full intention of charging you more than what you originally agreed upon. They use all the holes in the contract you've signed to increase the fees. They tell you you had more volume than what was "estimated" and you have no way to know. Then they'll try to charge you for stairs (even though it's already mentioned on the contract. They'll try to charge you for any piece of tape they might use, etc. After all that, they will trash your stuff. They tell you they'll unassemble, assemble, and blanket-wrap your furniture, all included in the contract. STRAIGHT LIE. We received EVERYTHING damaged. The sofa is broken and we're still filing claims with their claim center. Overall, it was a disaster. I have had many long-distance moves (CA to PA, PA to Canada, Canada to WA). Anything bad you could imaging may happen while dealing with movers happened with them. Would not recommend them whatsoever.

4 years ago

This company provided my wife and I with the worst move in my life. We travel a lot, so we are not new at this (with experience, besides the US, in Spain, France, Brazil, Italy...). I would recommend to avoid this company, or at least not trust in anything they say and double check everything, little of what they say is true. They started by promising a move on Saturday, but movers never showed up. When I called they said it was a mistake, so I rescheduled for Tuesday. I canceled my work appointments to be available at 1pm (in our building you needed to be out by 5pm). They arrived at 4.30pm. Throughout the long wait, I of course contacted them and they kept saying "they will be there in 20 min". Of course, that was a lie. The drivers were very nice (they had little information from the "management" of what was going on), we managed to do everything before 9pm. To my surprise, we received a text the next day "we forgot to charge 100 dollars for boxes", boxes that of course we never received. When I called to clarify that, they said to me "you need to prove that you did not receive the boxes, so I think this conversation is going nowhere". So the burden of proof is on you after you contract, we were fortunate they did not decide to charge 500 dollar. I was not very confident from the beginning because any other company I called to was not available for short notice and they were. Now I know there was a reason for that. I recommend you plan your move with some time to avoid this company.

5 years ago

DO NOT USE THIS COMPANY! - They do not show up on time. - They don't take your phone call or reply to your email. - They don't care what's on the contract and ask for more money as they arrives. - They refuse to return any deposit even they break the contract. My wife is planning to move from PA to MD to live with me recently. Since my apartment need make reservation to use loading dock, we pay One Way Van Lines "Same day deliver fee" aside from deposit to make sure that our items gets delivered within the reservation time window. The time on the contract is 14:00 - 16:00 for picking up. However on the scheduled time nobody show up at all. No one answers phone or email until we send out an email at 6 PM saying if they cannot provide service we will have to recall our deposit. A guy comes to the apartment 30 mins later, saying he cannot do same day delivery since he needs time to load items and driving, then asks for extra $150 for next day delivery and refuses to provide any guarantee on paper saying they actually would deliver the items next day. He also saying if we do not accept that they will not return our deposit. Again - DO NOT USE THIS COMPANY! They don't honer what's writing on the contract and do not care about providing service. They keep lying to extort your money as much as possible. it's incredible that this company still exists.

5 years ago

They really deserve zero stars. Please save your time and money and avoid this company! I told my significant other to go with a trusted company we used before, but we went with the cheaper company and sadly we are still dealing with the aftermath. One Way Van Lines and our broker Mover Dudes promised to contact us 48 hours before the movers arrived, but they never reached out. We only found out the night before the movers arrived thanks to our due diligence in contacting them. They day they were supposed to show up we reached out, cause once again we didn't hear from Mover Dudes or One Way Van Lines, and they couldn't give us any exact time, even though we received an email that stating they would be at our place between 8-10 am. The problems started from there and everything they promised before the move were false advertising and a response I received to their terrible service was that they are busy. When the movers showed up, two didn't speak english and the third spoke broken english. They could barely communicate and introduced themselves by antagonizing my dogs and I asked them to politely leave them alone, but clearly they barely understood english and this caused a communication barrier. They blasted some Eastern European music without asking, stocked my fridge with their energy drinks and water without asking, and left the freezer open due to their energy drinks not properly placed. They chain smoked outside of my house (leaving an ashtray of cigarette butts in my driveway) and when I checked in with them, I could barely understand them and they came off as rude. They left my house a mess with tape and I had to clean it up myself. They lingered around after they finished and continued to chain smoke and make themselves feel at home. I tried to get them on the road as quick as possible and paid them and sadly tipped them (cause I was so worried about them messing with my stuff, but they didn't deserve any type of tip). They main guy who barely spoke English was on his blue tooth the whole time and was audible down the street. I tried to pay and sign stuff, just to get rid of them and they were about the leave without me signing anything. I reminded them about signing the inventory list. He never went over anything on the list, I just signed it to get them away from my house. It was a mistake, cause now I'm told the document that was never explained and I was rushed into signing stated I owed an extra $600, even though when I asked the guy that barely spoke english about cubic footage, he said we probably wouldn't owe any extra. They sent me a blackmail email the next day, sounding like something out of a Bruce Willis movie, that if I didn't pay the extra $600 my items wouldn't make it out of Baltimore. My significant other contacted Mover Dudes and the actual moving company One Way Van Lines. Both companies have continued to pass the buck and have had poor customer service and little to no follow-up. They say you get what you pay for and I regret every day that we went with this company. I'm taking the time to write this, so that you won't make the same mistake. Go with a trusted company that has great customer service and will care about the items they are shipping. We didn't save any money and have had to contact them on a daily basis with little to no response and it is aggravating and emotional draining. Please, please, please, listen to your gut or significant other swipe left on One Way Van Lines.

1 2 3 12

Rate this company and write a review

  • star-icon star-icon star-icon star-icon star-icon
  • Rating (please rate on a scale of 5) 

Get Your Instant Moving Quote

Step 1 of 2

  • Hidden
  • Hidden
  • (888) 574-5565