MC MOVERS LLC

Do not hire this company. We hired them to move our home from Vancouver, Washington to Asheville, North Carolina. From the time they started packing the truck, the cost keep creeping up and eventually they hauled away out things and told us they'd get back to us with the final cost. They had all of our possessions and charged us almost $5000 more than originally agreed upon to deliver it - the move ended up costing us over $15,000, when we had two other quotes from reputable companies that were less than MCM ended up costing, but slightly higher than the original quote from MCM. When they did deliver our truck, things were horribly damaged, and some precious things were completely missing. And did I mentioned that it took them several WEEKS to deliver it? They were so late that we ended up getting our things 24 days after they left our home in WA. This was the most horrible experience that still causes my husband and I anxiety when we think about the things that we lost and the money that we wasted. It was a true nightmare. And they are impossible to get ahold of... I could go on and on. Don't do it.

Vaughn Pullman Worldwide Van Lines / MC Movers - USDOT Number: 2538365 is a horrible fraudulent moving company. DO NOT HIRE them. We finally received some of our belongings months later, but everything was handled extremely poorly resulting in all being damaged, broken or destroyed. Even our boxes (five missing) showed obvious mishandling. Our baby is missing his first and favorite toys. We are missing family heirlooms and treasured Christmas decorations. The truth is they send random guys to show up late (on purpose) to up-charge you and smash your belongings into a rented Budget Rental truck against other mislead customers’ belongings. They are a broker, who subcontract a series of random guys in rental trucks to juggle your things cross-country, NOT real professional movers in uniforms like they claim on their falsely advertised website. Even after we had expressed our deep concerns about our move with James Portman (AKA Luke) the BS-artist salesman, he purposely waited until the last day we could move before my wife and baby had to be on a plane to Minnesota, to force us to sign a new higher-priced contract on the spot. There is a long detailed account I could write here about our experience with their completely unprofessional, elusive, and deceitful staff, but there is a 5000-character limit to this review so I will just warn you the best I can. These people are crooks. There’s not just one or two rotten apples working for them, the whole bunch is rotten. Every aspect of their company is incompetent. Most of the time they were impossible to get a hold of, and even when we did they constantly made excuses or lied about what was happening. Everyone from their salesman, James, to Ezra the estimator, Laura and Shanique in dispatch, are liars who will say anything to stall, even giving “unsatisfied” and “late-pick-up” discounts, which later take back. We went weeks without any answers to our calls, having to talk to several different deceitful employees while they juggled our belongings to a storage facility in Illinois before the last rented truck with two other random guys showed-up late to our home. Of course, they had no answers for us either and blamed the damage and mishandling of or things on the previous movers that Pullman had hired. Incidentally, we received a phone call from another unsatisfied Pullman customer in Florida who had our missing suitcase full of baby toys and a couple of the five missing boxes of our belongings. Luckily, we had left our contact information on our suitcase or we would of never known where some of our belongings ended up. Even stranger, we discovered the movers mistakenly unloaded her shag rug in our garage. She later informed us that she had arranged with the recently renamed MC Movers, formerly Vaughn Pullman Worldwide Movers, and that they had agreed to ship and return our things accordingly but later let us know that they had blocked her number and that she couldn’t get a hold of anyone there any longer. So believe me when I tell you, you will regret the mental abuse from these hustlers if you hire them. Just don’t. They absolutely don’t care about anything but making money. I partly blame the system for allowing these fools to stay in business by changing business names and not having real managers or higher-ups to report their misdeeds. The fact that they’ve changed their name under the same DOT number should be a giant red flag. I am surprised to read so many perfect reviews on here. They must be fake, which should be another giant red flag. Stay far away from this total scam and poor excuse for a cross-country moving company.

I just want to say thank you to Niko and the other reviewers that reported this company as a scam. I received quotes from several moving company and we went with Bekins who subcontracted it to Wheaton Moving. We had a wonderful experience for less $5,000. s All of the moving agents that came and visited my house to provide the quote told me that if a moving company requests a deposit and/or does not do an on-site quote, they are a scam. Thank you Niko for helping me avoid the scammers!

Ann Addi

7 years ago

Hi Ann, We kindly ask that you refrain from labeling our company unfairly without having actually completed a move with us. Like all licensed moving carriers, we require a reservation deposit to secure your spot on our schedule and cover the costs associated with preparing for your move. This policy exists to protect both our team and our customers in the event of a last-minute cancellation. We take pride in delivering honest, professional service—and we know how important online reviews are to any business. We simply ask that future feedback be based on actual experience, as reviews—positive or negative—can have a lasting impact on our reputation. Thank you for your understanding. – MC Movers Team

MC Movers LLC agreed to move my household goods from California to Texas for the reasonable price of $4,800. My next best quote was $6,800 from Upline so I took the cheaper option. Well you get what you pay for. I was warned don't trust a company that required a large deposit and MC Movers LLC got their hands on my $2k which they made me send a check to a totally different named company. Once they have your money you will not hear from them. I emailed several times in the 5 days leading up to the pickup date with no response. The day before the window I was frantically calling the number on their site and the person at the other end kept picking up the phone without answering then putting it down. They have now blocked my number. I emailed to cancel my order and get a refund and Charles Ryan simply called my to tell me it was his fault but I can not have my $2k back and would not accept the pickup was cancelled even though the van never arrived. I now have to go via small claims to get my money back. If you have any doubts, try calling their support line for yourself and see if they answer. They are also fraudulently using the name of a legitimate MC Movers in Mountain View, California. Absolute scam artists. No idea how they sleep at night.

Charles Ryan was my reservation specialist and at first he was providing great customer service. However once I made the deposit the communication from him quickly ended. I scheduled a pick up for Monday 11/11, but no one showed up to pick up my items as promised and previously agreed. I have left several voicemails and emails, but no one has contacted me to even apologize nor even refund my deposit.