Handle with Care Moving & Storage Reviews | Verified Movers Reviews
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Handle With Care Moving Storage
1/5

US DOT:

Handle with Care Moving & Storage

  • phone(770)858-5209
  • mail[email protected]
  • globalhttps://www.yelp.com/biz/handle-with-care-moving-and-storage-tucker
  • locationTucker, GA 30084, USA

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Moving day can be stressful, but with Handle with Care Moving & Storage, your moving day will be easy and smooth. Handle with Care Moving & Storage is located in Tucker, GA. Our team can guarantee you an efficient and professional moving experience, that will be very satisfying for you. We are having high respect for all our customers and are always happy to get feedback from them.

That way, we are able to further improve our services and offer you even better assistance next time when you book our services. All our employees are skilled, courteous, hard-working and polite people, who will make any moving task you need easy, and thus relieve you from any stressful experience. If you are planning a move soon, consider hiring Handle with Care Moving & Storage, as we are the company that understands the hard and demanding side of the moving, and will do our best to make it easy for you.

Reviews

1 reviews for Handle with Care Moving & Storage

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1 year ago

**TL/DR** Predatory company--charged thousands of dollars more than quoted, disrespectful/unhelpful customer service, and items broken and missing If I could give zero stars, I would. According to my experience (and that of others I've since spoken to), Handle With Care relies on misdirection, fine print, and surprise charges to raise prices much higher than initial quotes. I was quoted $2,700 and ended up paying over $8,000 to get my things back (which effectively destroyed all hopes of a Christmas this year). In addition, my experience with the customer service rep, Monique, included my calls being screened, being left on hold for (literally, by the end of this) hours, and being hung up on. Note that if you live on a street the 18-wheeler cannot fit comfortably down, you will be charged extra (they wanted $600 from me) to have your things transferred. I chose to rent a U-Haul and do it myself and made a case that I wasn't getting the service I'd paid for as a result, but they refused to refund any of the money I'd paid. In fact, Eli, the supervisor making that final decision, refused to even speak with me. Finally, "Handle With Care" is a misnomer: of the 121 items/boxes delivered, 2 pieces of furniture were smashed beyond repair (see pictures), and I was missing 5 items: 3 lamps, a headboard, and a table. When I tried to report this, as per the contract, customer service wouldn't respond to my calls, and the email I sent asking them to check their warehouse for my things went unanswered. (Move from MS to OR, but I didn't have those options in the drop-down menu)

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