Great Nation Moving (G.N.) lured me with a low price, guaranteed it would not change, loaded my belongings and sent me an invoice that was 2x higher. I used G.N. for a move from Maryland to Texas. G.N. decided to change their price while my belonging are en-route. They made demands of additional money effectively holding my belongings hostage. They claimed the inventory changed which is untrue. David made a face to face visit to my apt for an estimate. We reviewed the inventory sheet, line by line, with him and the staff. I uploaded a Youtube video that was viewed by David, Scott (salesman) and the logistics staff. They confirmed they looked at my inventory in detail and they are confident that we have an accurate estimate. They guaranteed my price was fixed via 2 text messages and an email. I showed David proof that he guaranteed my price. He doesn't want to hear it. Either I pay the extra money or I won't get my belongings. This bait & switch tactic is harmful to consumers and should not be allowed. It is criminal if you ask me.
I paid for one stop at an alternate location for items to be dropped off. David decided he wouldn't do it because his staff improperly tagged my furniture and there isn't an easy way to effectively make the drop off work. This means I have to hire another company to finish G.N.'s incomplete work. G.N. walked away from part of the work order; it will cost me $1,500 to hire another vendor to fix G.N.'s failure to perform.
Lastly, the crew who picked up my items in Maryland were unprofessional. Their truck blocked my neighbor who asked for it to be moved so they could back their vehicle out. One of the crew members told my neighbor that he wasn't going to move the truck until they were done packing and loading. It could have been another 5 hrs before they were done. I found myself in the middle of a confrontation between my neighbor and the G.N. crew. I was friendly with that neighbor until this happens. The family gave me a dirty look as I was leaving the property. G.N. should have moved their truck so my neighbor can leave. It would have taken 30 seconds. I don't understand why the G.N. crew need to be jerks.
Be weary of the unprofessional crew. Don't fall for David's dirty tricks. Don't fall for David's bait and switch scam. Don't deal with this crooked company. Period. Full stop.