All American Movers

NEVER USE THEM, ALL LIES, TOTAL SCAM! WISH ZERO WAS AN OPTION! Horrible, rude, fraudulent, lazy, greedy, incompetent company and workers! Made contract agreement with estimated charge of $4,500, after providing a very detailed inventory, that at most underestimated 2-3 boxes, with all furniture included. Price raised by 125%, ultimately, after further issues of fraud. Moving truck too small and no second truck sent which was promised in original agreement if this happens, especially when our inventory list was accurate to within a few boxes. Truck not even from their company as promised but said Allied National, with hole in door noted to be covered by cardboard to keep items dry.Possessions left behind-patio table, end tables, lamps, child's toy kitchen, other multiple bins. We specifically asked Erica how much to put for down payment many times, were told none necessary, we would have to pay 40% up front. Had certified check made for 40% of the initial agreed-upon price. After items were loaded to the truck, they requested 60% of the increased price, stating we were supposed to have put a down payment, and since we didn’t they need said down payment & 40% of the new estimated price. Had agreement for a direct trip; our items would never be on a shared flatbed, instead they would pick up items &drop them off on specific date. After items were loaded, were told they would move them to a flatbed & the earliest possible date of deliver would be a different date, and we could have to wait up to 30 days from that date.In order to get the direct trip, I had to beg and agree that I would be there when the truck arrived (thereby changing my initial plans and needing to pay for a last minute plane ticket) and also had to pay an extra $2000 to accommodate them not using the larger flatbed truck. Many of the conversations involving the increase in price were discussed with Alex, who we were told is supervisor there. He was rude enough to insinuate we didn’t have the money to make the trip, said we are ignorant, brought tears with his harsh ignorant words, he was overall unpleasant and difficult to deal with. At some point he implied that they needed the money up front to pay for the trip, but when I questioned that he backpedaled to say I was insinuating things he never said. He refused to speak to me, noting a supervisor named John would call me. When John did, he basically said there was nothing he can do, as Alex is above him. When I asked to speak to a person above Alex, I was laughed at, told that would only be the owner or president who "does not deal with customers" If that is an acceptable way to speak to customers, this is Exactly why you should NOT GIVE THEM YOUR BUSINESS!! We were promised 3 workers to load our furniture in Chicago, and the same 3 would unload in Florida. They were also responsible for taking apart and putting back together furniture. 2 of the 3 workers arrived in Florida, and they never had a third person. I witnessed may issues where they were poorly stacking our furniture. At some point a small filing cabinet was literally thrown into the moving truck, and I saw the wheels snap from it. Many of the furniture items were put together poorly, with screws that were stripped, and I had to correct all of it after the fact. There was also an entire desk that they left in pieces, and I hadn’t gone in to the room that it was in to notice it before the movers had left. Not to mention they left things with cracked wood, broken tables, and broken glass!!! DO NOT USE!

WORST MOVERS EVER! Show up late pick up and delivery. Missing, Broken, and damaged pieces. Also, the truck arrived nearly full with not enough space for all my property. I explained to the sales what I needed to move was given a quote and told that if more space was needed would not be a problem. the additional space would be charged at the same price per cubic foot. The estimate for the space needed was low and the truck did not have enough room for all my furniture so that had to be left behind. No return phone calls to try and solve the problem or help with damage claims If you use these people be sure to get full coverage of all your property. Detailed listing and many photos of the property before they load then prepare for a lot or paperwork making your claim

AVOID AT ALL COSTS!! Took our deposit, never showed up, not answering calls. This is insane. Do not give them your money. Not BBB accredited.

Don't know where to begin but my estimate was $2,798.54 for everything. Once David got there he stated it would cost 3,900.00. I showed him my gym was listed and some things weren't going: sofa table and end tables with glass, pantry and a few other things I had given away. He still insisted on his quote. I called the company and believe that I spoke to Emily and she stated that it was only a quote given and David's was now and pretty much that's that. She asked do I want to move or not. One of the movers said they ALWAYS do this. Meaning raise the estimate. I could understand that but another $1,000!!! He lowered it to $3,500 & I was forced to pay because I had to start my job within 4 days. Plus, I had already paid $900. David still stated some items couldn't go because of the weight and I removed a few more things. I paid $1,500.00 even though he only used bubble wrap on 4 items: dresser mirror, TV, glass cabinet and matching mirror. My belongings were to be stored until I called. I arranged for it to be delivered on May 16th, 2020 between 11 to 3p.m. They called at 2p.m. on the 16th stating they may not be able to do it that day. Then called hours later to say it will be delivered on thr 17th. I went to drop my family who were there to help me only to be called a hour later by dispatch saying they could be there in a hour with my furniture. I agreed then went to pick up food because we're didn't eat while waiting for them. Driver called 20 minutes later saying they were here. I told him I wad told a hour and will be there ASAP. The other driver called me and yelled away me, "OPEN THE DOOR!!!" I calmly told him off and got home 20 minutes later. There was a huge truck there that could move a mansion's belongings and only 2 movers. One guy was gone to get something to eat while the other gut who started he didn't speak English said that I had to pay $125 more because of the distance for moving my furniture to my house. He even tried to get the last $1,100 from me without moving anything. My family was upset and moved a few boxes until I forced them to stop. The driver even gave them a dolly!!! He sat some items in the rain while waiting! We debated until the other driver came and called dispatch who said it was $150. I paid $1,250 & they moved my items terribly. Left marks on my wall, took chunks off my basement stairs. stripped a piece off my tv stand and dresser, broke the door on my armoire and a knob was missing, the mirror to my glass cabinet is missing, crushed my lamp shade because they packed my lamp in a huge box with other items along with my remote to my bed, my box count was off and I have yet to remember what was in there, did not assemble my bed properly, etc. One guy started going through my dresser drawers to look for the remote where my clothes including my undergarments were until I stopped him. He wad asking me how to assemble the bed and we were helping him, including lifting the mattress to get to the frames. I explained to him that the furniture store had assembled it and that I didn't see this company disassemble thr bed. He was frustrated and swearing. They didn't finish unwrapping my cabinet, glass or dining room table. I thought one guys was going to look for my remote but he didn't come back. The other guy was still putting boxes away. He went outside and looked in the direction of the truck and took off leaving us females to finish!!! Since then I have called and left message on their voicemail AND emailed them concerning my horrible experience but NO ONE HAS CONTACTED ME. EMILY WILL NOT CALL ME BACK. ROCKY THE GUY WHO DID THE ESTIMATE IS DODGING ME SINCE I CALLED TO COMPLAIN ABOUT THE ESTIMATE. HE JUST GIVES ME A NUMBER VIA EMAIL THAT NO ONE RESPONDED TO. I'M DISTRAUGHT!!! DO NOT USE THIS COMPANY!!! YOU WILL BE PISSED TOO!!! THEY DON'T EVEN DESERVE 1 STAR!!!

These people are flat out crooks. They lie. The cost is at least double what they initially estimate. The people who work for them are rude and just terrible human beings. They broke an unimaginable amount of our belongings. They simply do not do the job that you pay them to do. I am an honest middle class person with a lot of patience but I can truly say that I hate every single person that I came into verbal or physical contact with from this company. The world would be a better place without any of these people in it. Scum of the earth.