Morse Moving & Storage Reviews | Verified Movers Reviews
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Morse Moving Storage
4/5

US DOT:76235

Morse Moving & Storage

  • phone(734) 484-1717
  • mail[email protected]
  • globalhttps://www.morsemoving.com/
  • location10049 Harrison Road Suite 500, Romulus, MI, USA
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Morse Moving & Storage– is the proven choice among Michigan, Indiana & Detroit movers. We are an Award Winning Allied Van Line agent. Morse Moving also has certification with the AMSA (American Moving and Storage Association) Certified ProMovers, and ISO 9001-2008 certified (since 2000). We are local, long distance and international movers. You can trust Morse for all of your residential moving or corporate relocation needs.

A 60+ Year Family-Owned Service History: Morse Moving began in 1954 by Herb and also Vi Morse. Today, of their 11 children and 42 grandchildren, 26 work full-time in the business. Furthermore, they are ensuring you the finest relocation possible in the industry. The Morse brothers and sisters all began working in the business while very young, gaining valuable experience in packing, loading and driving moving vans. For all your residential and commercial moving needs, give us a call.

Award Winning Allied Agent Serving Michigan and Indiana- Morse Moving & Storage, Inc. has been an Allied agent since 1989, with operations in several Michigan cities including Romulus, Lansing, Traverse City, and also Indianapolis, Indiana. We are multi Allied Quality Award winners and our proud to be the winner of the Allied Quality Hauling Agent Award.

Most recently, we are proud that Morse has been named the Official Mover for the Detroit Pistons!

Reviews

4 reviews for Morse Moving & Storage

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4 years ago

TLDR at the end. I went with the cheapest of three quotes and I regret it. John Green did a nice job of remotely estimating my move (due to COVID, we had a video chat) which was on the smaller side of a typical amount of goods to be moved from Ohio to Virginia. The total came out to just over $3,500 and I thought that was a very reasonable price and about 15% cheaper than the next highest bid. Due to the smaller load, it had to be packed onto one truck, transported on that truck to a warehouse in Michigan, then stored until it could be loaded onto a different truck that was making multiple stops heading east. I understand that is how they make small moves economical and I accepted that the delivery window would be 3 weeks long. After the movers packed my goods the scheduler, Tracey Pritchett contacted me and I agreed to a delivery on 5/16/2020 between 10:30 AM and 11:30 AM. I called on Friday 5/15/2020 at 2:30 PM to confirm the delivery and was told that "I am your next call, let me doublecheck and call you back". I called back at 5:25 PM to again confirm with Tracey and she confirmed that the delivery would arrive the following day. The next morning at 9:30 AM my phone rings. It's Tracey. She has called to inform me that not only will my goods not be delivered today, but they haven't even been loaded on the truck in Michigan. She doesn't know why the driver couldn't make the delivery because he never returned any of her messages, she "assumed everything was good to go". I later get a call on Monday 5/18/2020 and Tracey informs me that my goods will be delivered on Friday 5/22/2020. I inform her that I am already scheduled out of town for work Friday through Saturday and I cannot be there to accept delivery and there is no one else in the household; I asked for delivery on Thursday. Impossible, she states. Her supervisory Bethany Gutowski calls me back later to verify that I cannot be there to accept delivery on Friday. I confirm emphatically, I will be working out of town. Today, 5/20/2020 I receive an email with an invoice for an additional $1,041 for storage from Friday through next Tuesday and they will be able to deliver my goods on Wednesday. They won't even tell me what time the delivery will be until the day before. I do have a new job that doesn't allow me to just phone it in. I guess that doesn't matter to them. TLDR: I paid for a service to pack and move household good for me. They did a great job packing them. The transportation of them from Point A to Point B resulted in them standing me up on a CONFIRMED delivery with less than 1 hour notice, then informing me that if I couldn't be at my new residence to accept delivery on the date that they TOLD me I HAD to be there, it results in an additional charge of $1,041 to 'store my goods' for an additional 6 days. I DO NOT RECOMMEND MORSE MOVING AND STORAGE. In fact, I highly recommend that you take the next highest bid, which for me was "Two Men and a Truck" for my particular move. I have been on hold with them for enough time to have heard over and over on their on-hold voice messaging that 'mistakes are costly', doing moves the first time is important to them', and 'customer satisfaction is their number one priority'. Not true. I wish I would have checked reviews on them before making a decision! *If you can't accept delivery on the day they direct, you are SOL and will be charged whatever they feel like.

5 years ago

My experience with Morse Moving & Storage was absolutely fabulous! Not only did they take care of the logistics of the move, but also offered some professional tips about packing and unpacking. I was so happy that I was referred to them as I had the most amazing move ever. Their customer support did an amazing job providing me with all relevant information about the price and general terms. They managed to schedule a convenient moving date in spite of the busy period. I couldn’t have asked for a better moving assistance! Way to go, guys! A very satisfied customer.

5 years ago

I am very satisfied with Morse Moving! Each of their employees worked so well together. They were polite and professional from the very start. I was provided an accurate quote and my price did not change. They even fit us into their schedule with not much notice. The packing and delivery was quick and they were very good at packing and loading all the items to fit perfectly into their truck. We did not have any issues with broken or missing items. I constantly received updates throughout the transit of my items and knew when to expect them on both ends. They were extremely organized which made the move easy and stress free. Overall I enjoyed working with this company and I will be sure to use them again for my next move!

5 years ago

I used Morse Moving & Storage and I am happy to share the final outcome was great. We got off to a bit of a rocky start after they called and told me they would have to pickup my items later than they originally planned. When they arrived the guys were friendly, efficient and worked well together. They handled all of my items with care and delivery went as expected. I highly recommend this company!

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