US DOT:3091833
2242791264
[email protected]
https://tiptopmoving.com
7001 North Central Park Avenue, Lincolnwood, IL, USA
CLAIMED BUSINESS
Our mission is to provide highly cost-effective moving services, where you pay for value and we provide a less expensive way of getting such value. Our company is family-owned, so we pride ourselves on understanding the weight of having a budget of time as well as money, and how much it means to be able to stick to those budgets. We also understand that the moving process is highly stressful, and we strive to make it more comfortable for individuals, families, and companies alike. We hope that you join our family of satisfied customers the next time you need to move. We can provide every service you could possibly need, have efficient tools such as hydraulic lifts and other professional lifting and moving experts and tools, and we take great care in packaging and safeguarding your most precious belongings. We hope you’ll call for a quote and allow us to assist you in your move!
Your trust is our top concern, so businesses can't pay to alter or remove their reviews.
(Move was from Georgia to Illinois) This move was, without exaggeration, the worst experience I’ve ever had with a moving company. The initial communication is excellent — multiple reps calling, checking in, and making sure every detail is “handled.” Unfortunately, that professionalism disappears the moment the actual move begins. Before booking, I was explicitly promised that my items would arrive at my new home no later than three days after pickup (picked up May 26th, delivered May 29th or “at the latest, by the end of the weekend”). That timeline was the deciding factor in choosing TipTop. Yet when the movers arrived, they casually informed me that delivery could take up to 30 days. When I called the manager for clarification, she mentioned a “premium fee” for timely delivery — something never disclosed by the sales rep, who told me the contract timeline was “just a formality.” The pickup itself was fine; the movers were polite. However, several items were poorly wrapped, and a couple were broken. Thankfully, nothing major — but still not acceptable. The real nightmare began after my belongings were loaded. Communication with TipTop Moving completely collapsed. Calls and texts went unanswered for days at a time. On the rare occasions I reached someone, I was told they “were still waiting on an update,” despite the original promise of a three‑day delivery. I had to chase them constantly just to get basic information. Two and a half weeks passed with no proactive communication from TipTop whatsoever. I finally reached someone who said my delivery would be “assigned soon.” When my items did arrive, they weren’t even delivered by TipTop — they were delivered by a completely different moving company. Thankfully, that company was professional and handled everything with care. Even they were shocked when they heard what had happened. Based on my experience, I strongly advise avoiding TipTop Moving and any of the multiple names they operate under. The lack of transparency, the bait‑and‑switch on delivery timelines, and the complete disappearance of customer service once they have your belongings make this company a serious risk.
They were very good with our heavy office furniture, our filing cabinets and our electronics, which were delicate. They loaded the cargo in an orderly fashion, unloading the most important office boxes first.
They're all a praise team! I had my doubts about the previous company I had hired, so I didn't expect much. The next morning, however, Tip Top Moving team arrived right on time and got to work quickly and efficiently. They made a stressful situation unexpectedly pleasant!
I had the fragile boxes marked "top load only" with stickers to prevent accidental stacking. It may seem like a minor detail, but it showed their attention to detail in keeping your property safe.
We crossed state lines, and it was a superb decision. On the contrary, nothing was delayed; communication was handled well throughout, and all the items were delivered without any problems. I'd highly recommend them for and long-distance moves!
