From one consumer to another, DO NOT USE GOOD MOVE USA for your move. The company is deceiving and is well versed in extorting money from its customers. First off, they requested a deposit which was paid and I had proof of it, after they loaded our belongings in the truck, they claimed one of their employees took the money and they never got it, even with proof that it was paid they demanded that we pay it to them again. In their contract, it states that it is a federal law that they cannot charge you more money than your quote was unless the consumer approves of it BEFORE they load the moving truck. Our quote was $3600. After loading the truck they changed the bill to $5700 and threatened to unload everything unless we signed a new contract right then and there. We had no choice but to sign it. Our lease ended the next day. I was threatened and conned to pay more money during an incredibly stressful time for my family when we were moving out of state. The *supervisor* Eglis Mingle screamed at us and threatened to drop our belongings unless we paid thousands more. The supervisor came up with an elaborate story that the person who took our deposit somehow took the money for themselves and that they never got our money. So if it wasn't bad enough that they breached their contract and forced us to sign a new contract after loading the truck with all our stuff (which is illegal) upon delivery, the company threatened to take our lifes belongings, and *lock it away in a storage unit we cannot access* until we paid what they demanded. These people are well versed at how to extort money from innocent people just trying to use an honest service, which this is far from. This was the most distressing situation I have ever encountered in my life and I will never use a moving company again in my life.
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1 reviews for Good Move USA
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Nathli Zas14 hours agoMove cost: $5700Start state: ColoradoEnd state: Wisconsin