(888) 574-5565
Our team is committed to finding movers we believe our readers will love, and we receive compensation from movers that we rank. We also may get a small share of revenue when you click a sponsored company's link.
US DOT:3336312
844-677-4836
[email protected]
https://www.medalofhonormoving.com
1615 South Congress Avenue suite 103, Delray Beach, FL, USA
VERIFIED BUSINESS
Medal of Honor Moving Group is a fully licensed and bonded moving coordinator. We have the ability to connect consumers with fully licensed & insured moving companies in the United States! We are corporate champions with the wounded warrior project. Medal Of Honor Moving Group donates to the foundation every year as a way to thank and support the veterans who made the sacrifice for our country and great nation. Active and Former Military will receive up to 20% off!
Your trust is our top concern, so businesses can't pay to alter or remove their reviews.
Move went well , great company and the movers that did the work were outstanding. I can't thank them enough
If I could give zero stars I would! I would NOT recommend this company. Before we hired them we spoke to Sonya multiple times and she convinced us this was a great company, they only had a few complaints, but overall they had good customer satisfaction! So we went with them. The day they delivered our stuff the movers barely wanted to put anything together before they left even though that’s what we paid for. My husband ended up doing most of the work! They charged us an extra almost $500 dollars the day they picked our stuff up for ONE piece of our sectional. The day of delivery they didn’t even deliver the other piece of the sectional and they cracked the tv stand. I’ve been calling multiple times and keep getting the same answer that they have to reach out to the carrier about our missing piece! We filed a claim and still haven’t heard anything back. It’s been almost a month since our delivery and we still don’t have the missing piece to our sectional or any answers as to where it is. The times they told us they would be here they never came at those times. We were always waiting hours for them to show up! I don’t know if this other reviews or true because we did not have a good experience. This company is very unprofessional and I would not recommend them!
Hi Kim, Thank you for sharing your experience so we can improve. We’re sorry that the movers did not meet your expectations. This experience doesn’t align with the high service standards we hold ourselves to. This includes making sure your household goods are safely packed, loaded, and delivered to you in the same condition. Regarding your claims which is with a 3rd party company we suggest you email or call them directly for an update. We have noted this issue and will include it in our training processes so it won’t happen again. Thank you, Customer Services
If I could give this place a 0 stars, I would. My mom used these brokers for her cross country move from Ohio to Arizona. They sold the job to a company called "On Track Mover". That company was OVER TWO WEEKS LATE. They gave a one week grace past when she got there and then took that week AND TWO MORE. Not only that when she finally did get her things they were either damaged, completely broken, OR STOLEN. As the movers were unpacking my mother would say "Hey wait this is missing, or hey this is broken." They would ROLL THEIR EYES AT HER and go "just file a claim lady." AND WOULD WALK AWAY. This is completely unacceptable. They broke her bedframe that is solid oak. Its unrepairable. But she follows protocol, she files a claim with Medal of Honor. Medal of Honor then proceeds to take her claim and go "it takes three months to process". REALLY?! But she waits the three months. Like I said, EVERYTHING was either missing, damaged, or completely broken. She had no choice. She needed the reimbursement funds to repurchase the missing/broken items. After three months was up, she called Medal of Honor. THEY DON'T EVEN HAVE A CLAIM FOR HER. She is forced to do a whole new one, so she does. Again she just wants to replace her items. They say the exact same thing "it takes three months" and once again she has YET to hear from anyone. So now, my retired mother has nothing but damaged and broken furniture and household items. Some that meant the world to her and came from her family that has passed years and years ago. This company DOES NOT CARE and refuses to help and take accountability. I am ashamed for them. I would never in a million years recommend them to anyone. In fact, my mother and I are looking into taking legal action at this point and taking them to court over this. This is a disgusting way to treat customers.
I used them recently to move from Georgia to Florida and I’m very satisfied with the service I received. They were professional, courteous, treated my items with care and made the whole process stress free and easy. I’d highly recommend them for anyone looking to move wanting a safe, fair and smooth job down well.
Hi Ralph, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
It’s been two weeks since any response about the delivery of our items. There is a delay bc apparently the third party company they utilized- Express VanLines, is backed up. But they want to keep charging me storage fees for a delay that is not our fault. I have been paying for a storage unit since 6/21/2021 anticipating the arrival of our items. No one can give me an estimate on when we will get our items either. I will never use or recommend this company. This company does not ACTUALLY do your move, they hire rude and penny-pinching third party movers who are HORRIBLE!
