Vintage Van Lines

Horrible deceptive criminal organization. DO NOT USE! They literally steal people's deposits and cancel the job the day of move. You will NEVER GET A STRAIGHT ANSWER as to where your deposit is after they cancel your move the day of. They are a nasty nightmare of a fraudulent organization. Just research DOT complaints, BBB complaints, Google & Yelp...nasty, fraudulent company and literally thieves. 2 months and still no refund. How disgusting and desperate can a company be to not refund a small deposit. Stay away from these crappy brokers, seriously they are a fly by night scam operation who are not legit. Any good review is fake, read all review sites and DOT complaints you'll see how gross this scam company is.

Just thought I'd take a minute to thank Vintage Van for a good move experience. Vintage Van handled everything professionally. I highly recommend movers! Thanks.

Please stay away from this company. I guess I didn't read enough reviews. Certainly didn't read the BBB website. Our worst nightmare came true today. Contracted with them two months ago. Their price was "too good to be true." Move was scheduled for today. I have been in contact with them regularly this last week and was basically told to me to wait for a call from the dispatcher. They didn't call. I left four messages in the last 24 hours. Today they took my call and said "Sorry, unfortunately we were not able to get a driver. We will refund your deposit." WHAT! Everything is packed, cable and utilities discontinued tomorrow. Landlord expects us to vacate. Storage unit is rented for arrival in five days. New residence contract signed. No warning, just "sorry" and "unfortunately", ON THE DAY WE WERE SUPPOSED TO MOVE. We are stuck and scrambling. No other company can help us for at least a week. They should not be allowed to be in business. Avoid this company.

How terrible! It started off by them asking us how much stuff we had because they couldn't come to our house because of COVID (they had no problem coming to get our stuff though). Obviously we underestimated so the cost was significantly more when they picked it up. We were then informed that they would take our items to a warehouse, store them and load onto another truck to deliver. They told us 2 weeks. Upon reading the contract that we did not see until the movers were there, it stated 21 business days from earliest move in date, which we then could not change from when we wanted our items. three weeks later our stuff is expected to arrive and we then get tacked on a $750 fee from a third party mover who Vintage contracted and refused to tell us his business name, because the truck was too big to fit down the street. when he finally did show up and we paid him off, many items were broken and/or missing. Vintage now claims they will reimburse us for the lost/damaged items at about 69 cents PER POUND??? so my $300 worth of clothing that was in a box weighing 20 pounds they will give me $14 for? They lost 3 entire boxes and broke about half of our items that were glass, even some that had bubble wrap on them. To top it all off, they sub contractors who picked up our furniture took apart a few items and the other sub contractors who delivered it refused to put it back together. Moving across the country is hard and most of us are not aware of all of the pitfalls. Vintage is definitely aware that their customers are inexperienced and take advantage of that. They didnt to anything illegal but they are slick and not helpful and dont give a care in the world about your stuff or satisfaction. Avoid at all costs, get a local company, even if you have to pay more!

The move was very smooth and professional. The customer service was smooth and pretty Excellent. The moving crew was On time, professional, and went above and beyond to make my move great. I recommended it to all.