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888-464-7077
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https://usa-movingsolutions.com/
933 beville rdUSA Moving Solutions is the number one moving coordinators in the country. If you are moving across the street or across the country let us give you the best moving experience possible. We care about our customers and strive to give them a great moving experience.
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We relocated a single family home from CA to FL and had the most awful experience. I have relocated many times and this was the absolute most unprofessional company. 1) all of our boxes were purchased brand new from Home Depot and Heavy Duty. They were stacked, thrown on top of one another upon arrival with holes along the edges of 95% of the boxes. Majority of our furniture was recently purchased from high end dept stores and thrown on their side, thrown on top of boxes marked as fragile, and almost ALL of our furniture was damaged. My marble table was cracked down the center, my concrete dinner table was also cracked and gouge taken out of its side. Brand new C&B sofa was torn and black along the corners. Our brand new serena and lily bed was damaged on ALL corners, brand new flat screen tv used maybe 3x was cracked (this was in a protected tv box even!!) We had 4 boxes of ceramic, glass and clay items ALL shattered. I threw out sentimental items, expensive kitchen items, glass ware... items were falling out of boxes with holes that were perfectly packaged- i could not believe my eyes. When the door to the truck opened, my electric bike was piled on top of breakable furniture side ways and I could see through all of our boxes. It was almost as if somebody just threw our stuff onto a truck and completely neglected our items. I will be writing to all of the news stations, friends at firms and all websites reporting the negligence. On top of it we are still missing a mountain bike and a beach cruiser that we have been told every couple days is being handled and sent to us. It's been three weeks. The men would not open the truck until we paid the remaining balance in cash. The fact these companies take a full inspection of ALL inventory upon pickup and charge for every square foot of space up front, but there is no inventory taken upon arrival or accountability is fraud! We have other peoples boxes here we have asked them to pick up and they have failed to. SCAM. We paid over $7500 and am disgusted with how this business operates.
We’re sorry that you were disappointed with the movers – we strive to provide the best moving experience as possible but sometimes things happen out of our control. Please understand that we will work with you to help file a claim with the moving company we sent out to you. It is never our intention for you to be unhappy with the moving company we send out to you. We have already reached out to the owners of the company and have told them that they need to make things right. Please give our customer service team a call in a few days so we can start the process to make sure that you are satisfied.
First time using movers and now convinced this is the only way to move! The gentlemen were on time, polite and very efficient. On the drop off I just let them in and had them text me when they were done. The communication with her was great as she was very responsive. Overall wonderful and would not hesitate to recommend!
Thank you very much for your feedback.
This company has taken advantage of my elderly parents. They were told they would have their furniture in 3-4 days it’s been nearly 3weeks and they don’t know where or when they will get their property.
We’re sorry that you were disappointed with the movers – we strive to provide the best moving experience as possible but sometimes things happen out of our control. If there’s anything else we can do for you, please let us know!
Let me start by saying how devastated I am I hired this company which intern hired movers that destroyed my stuff, stole my stuff, open up boxes and dumped things into other boxes. I ended up with a kayak. I don’t own a kayak. They stole my Bissell cleaner they stole pictures I have evidence of everything and I am devastated because this is the last 27 years of my life. All was moved here and when they brought it, they would not give me the steroid that they were going to put it in until I paid them. I paid them and they stuck a paper on the storage and said this is your bill of lading couldn’t understand what was there they never met me there they sent me messages said we will not meet you there to cash app this money to them. Believe me it’s been a year trying to deal with these people . Only for them to say we’re gonna sue you you better have deep pockets. I did the claim I did everything that they told me to do and basically they said the owner John said do you think I care man about your stuff after reviewing put out I’ll meet you better take it down, so I got a lawyer the lawyer got a hold of them. They have not returned his call. I did everything I can people all I have to say is don’t go to them don’t.
Sharon we are sorry about your moving experience however you are leaving out a lot of details. We paid for your storage for you because you didn't have the money. The movers also took off over $500 for you since you didn't have all the money to pay. If you are going to leave a bad review we really don't mind but at least leave the full details .
I was skeptical at 1st, because I’ve never used a professional moving company before. I received extremely high quotes, and unrealistically low quotes. USA Moving Solutions Came somewhere in the middle, but it was worth it, because the quality of service and customer service I received was a 10/10. My coordinator Shawn was great! If you’re looking to get a full service move done with a great company , USA Moving Solutions will do right by you.
Thank you very much Jason for your review.
