United Nationwide Movers

Not the cheapest but got the job done as promised. Maintained communication from the reservation day until delivery day. Alex and his crew were professional and worked fast.. all my furniture was well protected and loaded on the truck very nicely. 10/10 would recommend

WHATEVER YOU DO, DO NOT GO WITH THIS COMPANY!!! United Nationwide Movers does not abide by the Service Agreement and will take your money without completing services. From the beginning they have lied about not being a broker, being committed to service, and will not work with the moving services they contract out to get your money back. Before I share my experience, please make sure you read all the one star reviews as those are real reviews with similar experiences. You’ll notice the fake 5 star reviews were inputted immediately one after the other and if you look at the history of the person making reviews, they either do not have one or they’re providing reviews from random locations across the country as a paid reviewer. You should also know that BBB and other review sites work with businesses and will not post certain reviews for a fee. That is how terrible, scamming businesses get away with not telling the truth in an attempt to salvage the reputation of their company. In my decades of moving through the military and other businesses I have never come across such a terrible, scamming moving company. First of all, they are a broker no matter what they tell you from the initial quote. They will also keep calling you and match whatever price you get from another company later to contract multiple companies to take care of your household goods. Don’t buy the whole USMPO Service Agreement pitch because they will not abide by the Service Agreement. Also if they’re still using the names John Moore and Daniel Adams know that’s likely not their real names. Their emails went dead after trying to resolve my violations of contract. After I paid the “Service Agreement” amount that supposedly would not change, I was told I had to pay additional when I had a walkthrough. That was understandable, but then when the movers came to my house on the day of agreement they said I had to pay another $1200+ or they will not pack my stuff up. Of course everything is riding on getting my household goods packed so what choice did I have but to pay it. Once it was packed looking into the truck they left so many open spaces and gaps I knew I was scammed for paying extra cubic feet of air. At destination with all of my household goods in the truck, another separate company told me they will not unpack my items unless I pay hundreds more because my one free flight of steps per contract does not come free anymore because there are more than 12 steps (there are 15 and it does not stipulate the number of steps). Of course I had to pay it otherwise they would hold my household goods hostage. Once unpacking they refused to reassemble some of the furniture as contracted by the “Service Agreement” and did not move all boxes to the designated areas. To make matters worse two of the movers got into a fight and the police were called to my house. Later to find out the mover that was hired on Craigslist has a criminal history with mental health issues. Keep in mind at the initial quote I was also told they do background checks on all their movers. At the end of this nightmare I attempted to call United Nationwide Movers to let them know they did not abide by the “Service Agreement” and asked for resolution. They of course took no accountability and provided no resolve. I filed a complaint with BBB and they did not post the complaint and said “We understand you are NOT satisfied with the business's response, and have noted your dissatisfaction in our files. While we were unable to reach your desired resolution, the business has provided your Better Business Bureau (BBB) with its position. This matter is now closed in BBB files, and will appear in the company's BBB Business Profile as: "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied." I also contacted the USMPO and have yet to hear anything back from them. Save yourself thousands of dollars lost in failure to complete services and the headache of going through this company. Find a reputable company that will not lie, cheat, or steal from you. They will tell you whatever you want to hear, and know they will not abide by any contract… nor refund you any of your hard earned money that you thought you were paying on good faith. This is the most scandalous company I have ever dealt with and I hope you and your family never have to deal with what many families have already dealt with… what we believe to be the WORST moving company in the entire United States.

Do Not Hire This Company!!!!!!! We had to track them down to confirm they were coming to pick up the items. They came 36 hours after the scheduled pick up time. The contracted driver was very sweet and supportive, but let us know this company had horrible communication with the contracted drivers and overworked them.. they then were super hard to chase down to find out where our items were and when we would get our items,. they let us know they had 21 days AFTER the scheduled date to get us our items. once we finally got our items we were then told they only took cash or money order! for $7k!!! lastly 85% of our items were destroyed and they only cover 6% of the damage. DO NOT USE THIS COMAPNY!

They delivered on their promises. Good service, kind and friendly hard workers and they showed up on time

Simon was very helpful throughout the whole move process. He guided me through a virtual walkthrough, gave me a discount deal, was attentive to responding to my phone calls. I didn't end up moving due to personal issues but exceptional customer service from that guy.