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US DOT:2538365
(800) 242-7982
[email protected]
https://www.pullmanvanlines.com/
1299 Farnam Street, Omaha, Nebraska, EE. UU.
VERIFIED BUSINESS
At Pullman Worldwide Van Lines, we believe that your household or office move should be the simplest part of your relocation. We provide clear and easy to understand quotes and efficient service.
We believe that our customers want the best service possible without having to pay too much for it. Unlike brokers and many other moving companies, we do all our own pickups. Additionally, we work closely with our customers until the day of delivery. Our crews are friendly and hardworking, our office staff is courteous and straightforward, and our many years of combined experience allows us to foresee and prevent any issues with routing, scheduling and delivery. So that when move day comes around you can trust us to get the job done smoothly.
Pullman Worldwide is not like other moving companies. We pride ourselves in delivering excellent service to all our customers. We move hundreds of satisfied families and businesses each year. Our reputation speaks for itself. Unlike inexperienced moving companies, we know the challenges that may arise when facilitating a cross country move and we plan accordingly so that our customers can rest assured in knowing they are receiving the best services possible.
Your trust is our top concern, so businesses can't pay to alter or remove their reviews.
they gave me a very good service overall. They showed up 30 min late but they are so hard working and fast that this was not a big issue at the end, instead I’m grateful that they did the whole move in a very short time and the movers were very nice to us. My family and I agree that this company did a great job.
We ordered a move a month and a half before our scheduled move out date. I was given a quote and numerous assurances from Victor that everything was taken care of and all of our items were accounted for and "if anything needs to be added or subtracted it's no big deal just call and I'll take care of it. " I called numerous times to verify information and update the packing list and was never able to get a hold of Victor. When I did he never followed up again about anything. I got a call 2 days before our move to have everything verified and it was completely off. Victor put a bunch of stuff down for smaller than it was to get a lower price and had even forgot to put down our mattress even though we had a bed frame on the list. Ezra called me to inform me that Victor is no longer working there and that everything is going horribly wrong at the company lately. This did not make me feel very confident about them moving my entire life to another state. When I went over everything we were actually taking I was informed that our cost would be raised an additional $1000 dollars and they refused to honor the origional quote provided to me by their employee who was supposedly fired for doing this to other customers. When I asked to speak with customer service I was hung up on and when I finally got a call back from management I was told they would not do anything about adjusting the price. When we decided to cancel we were treated with bullying text messages and gloating remarks about how we will never be getting our deposit back because of the 14 day cancellation policy. Of course nobody reached out to inform us that our representative was fired and our quote may not be accurate any longer. I tried numerous time to contact them to go over everything before the week of and was never able to get a hold of anyone and passed to voicemails that never get returned. DO NOT USE THIS COMPANY.
I AM VERY DISAPPOINTED WITH THIS COMPANY! They called us 2 days before the scheduled move with a rate increase. They said the salesman who quoted us no longer worked for their company and they wouldn't honor the original quote. They told us the deposit wasn't refundable because we missed the 14 day cancellation period??? Why didn't they contact us in time to make an informed decision? The salesman, Ezra, tried to bully me into continuing with their company and sent me an unprofessional text after our conversation. I hope he isn't the only example of this company's professionalism. I will be sending a certified letter requesting a refund of my deposit since the email address given to me by Ezra came back to me - as inaccurate!!!
They made my life much easier from the very first call. I had no problems at all, when I talked to Mark I knew that I was making the right choice. He was easily accessible during the entire process via email or phone. At the end they delayed 1 hour my delivery, but it was not a big deal, since the rest of the job was excellent.
Horrible company. Not only did we receive no communication leading up to the move regarding pick up time, but then we also did not get picked up as guaranteed by the moving contract. We spent an entire day dealing with every department, and at one point we’re told that the boss wouldn’t speak to us and he was the one with the power to make these decisions. Will never use them again! Buyer beware!!!!! They’re horrific.
