Prof Move Reviews | Verified Movers Reviews
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Long-Distance and storage services
We have a wide fleet of vehicles at our disposal: so that the client does not have to overpay for the second trip or loading capacity — we will select the optimal size truck. Routes are carefully designed by our logisticians to avoid delays and damage to the cargo. The trucks of our firm are well-equipped and always in good order. It means that we will not let down our customers and deliver the belongings on time.

Reviews

139 reviews for Prof Move

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3 years ago

If I could give this company 0 stars, I would. They assured me that they would not hire third parties to come and pack us up and ship our goods, and 3 guys showed up in a U-Haul, contracted out. We were told we could pay with Zelle through our bank, and the movers insisted on a Cashier's check. This put us in a bind when they delivered our household items, since our bank was not located anywhere within a 4-hour drive of our new home. I could not get a hold of anyone to deliver our goods. I had to log in to my bank, view the cashed check, and luckily there was a phone number on it. Another contracted company showed up and took all of our items out of the truck and left them in the rain in our driveway as they brought them in one at a time. It was unbelievable how many items were broken. I asked multiple times for a receipt and never received one. When trying to call Prof Move, their number no longer works, their website is down, and all the email addresses are now undeliverable. I'm certain several things that happened through this process were illegal. I contacted the BBB who then took to the attorney general in Deleware.... Yeah, they don't exist. We got screwed big time.

4 years ago

They are nice up front but then call from different numbers and you can never call them back. Once you sign the contract you get put on the back burner. We were told we would be moved on a Monday... Nobody showed up. No phone call. We reach out they said oh tomorrow... Happened for two more days. I told them in advance this was a quick move that had to happen. They stole $1100 from us for no service provided just kept stringing us along with no intent to ever help us move. A big FU to prof move. Someone from this company needs to respond. All emails and phone numbers I have no longer work. Their website is gone. Must have a new name since too many got scammed and complained under Prof move and pro move.

4 years ago

DO NOT GO WITH THIS MOVER, YOU WILL HAVE MISERABLE EXPERIENCE IF YOU CHOOSE. We are struggling without our packages as it has most of needed items. Initially we were told max of two weeks is the SLA to deliver the package but the representative who helped during the quote told the moving is within the same state hence it will be delivered in 3-5 business days. But the package was not delivered yet. We have been contacting the customer care and the agent number who helped during initial quote. The customer service always busy at the end ended-up leaving a voicemail but we never got call back. The agent who helped initially was not answering the call even after leaving the voicemail, we have to call the agent from different number to catch hold. Each time the answer we are getting is ,the package is in the starting point (source) warehouse and its not yet dispatched, will check with Driver and get back. But the agent wont give call back and never pick again. Its been more than two weeks, still we have not received our packages. We don't have a clue when we get our package and whether we get it or not!?

4 years ago

From the very first inquiries to the pick up of the truck and the delivery on the other end, it was super seamless. They arrived early on moving day and helped us with packing. They delivered the truck on time . The whole move was finished within 4 hours. Prof Move are great and I would love to recommend them to all.

4 years ago

Prof Move were the cheapest as compare to all the other companies who gave us the quote. Even all the companies also wanted us to wait up to 6 weeks to get the furniture delivered while Prof Move promised us for quick delivery. Prof Move picked us up on a Friday and dropped everything off on wed which was fine. I recommend them highly.

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