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US DOT:3271745
(888) 588-3451
[email protected]
https://www.movemesmarter.com/
449 Northwest 35th Street, Boca Raton, FL, USAFull-Service Long Distance Movers
We offer a broad selection of services.For the most affordable option, simply have us pick up your boxes and furnishings on one end and drop them off at the other end, damage-free and right on time. If you’re stressed about all of the other concerns of moving (or out of time and need help), then we offer a full-service option.
Occasionally, if you make a massive move, it takes a small bit of time to become settled. You might be moving into a small or furnished apartment for a short time period as you look for a new location to live. If that’s the case, then you might need a safe place to keep your belongings for a brief moment. Luckily, that is something we can give you a hand with as well, with our climate-controlled storage choices.
Whether you’re moving your house or your business, across the state or across the nation, you can count on our experienced staff of professional movers to get all of your possessions there on time and in fantastic condition. If you are planning a move and would like a free consultation or quote from a member of our staff, give us a call now.
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MoveSmart had an error on their end that messed up my moving date in their systems, even after I confirmed from them November 11, 2020, resulting in at least $600 of extra personal expense to myself for hotels and airfare when they missed my move-out dates of Dec 28-29. I called once on Dec 27, twice on Dec 28, and then again on Dec 29, when I was finally told they did not schedule the truck correctly. David Ocean, the apparent manager, was only authorized to offer me a $400 refund for my "inconvenience" despite this being 100% MoveSmart's fault. I was then told a crew would come to my house on Dec 31st. I got a call on Dec 30, that a crew would be at my house in 2 hours. Once onsite, after they had loaded my items, they changed a flat fee of $3500 to $4500 without m y knowledge or consent. They would not securely take my items without me paying for the extra, despite me disputing it and showing them a copy of my signed contract from November. I HAD NEVER SEEN THIS ADJUSTED CONTRACT WITH THE $4500, and it definitely did not have my signature. I followed up with Chris Ocean first week of January 2021, and he told me they had another "error" in entering the apparent $400 refund that led to me be charged another $1000. He offered to refund the $1000 they erroneously charged but refused to honor the $400 refund agreed to in email, wrongly insisting that the $400 refund was somehow part of $1000, which is not mathematically possible. He refused to provide this amount to me that he had promised, and stopped all communication on January 8, 2021.
I received my quote, booked it to lock in the rate. I was told, and it's even stated on my contract I have 72 hours to cancel and will receive full refund. I canceled within the hour due to my husband booking something at the same time. Its been a week and I have yet to receive my refund. I have tried reaching out multiple times with no response. DO NOT USE THIS COMPANY. I'm now out $1000 and I'm not even using them to move!
It won't let me give zero stars, but that is what they deserve. The movers rescheduled daily well after their arrival window, once they called from what sounded like a bar. After a week of rescheduling they show up in a truck that they were told would not fit down our road. Needless to say we fired them. The home office was unapologetic and refused to refund our deposit and actually refused to honor the partial refund they were going to give me after the constant rescheduling began. DO NOT USE!
Do not use this company! They quoted us 4500 then when moving day came it cost double. We payed for extra insurance for our valuables and got 60 cents per lb after damaging a tv (8000) and a fridge. Terrible customer service and you’ll never get your money back. Stay away!!!!!
SCAMMERS! Don’t use this people ! They promise me , actually the dispatcher that the movers will come to pick up all last Thursday November 19th! Guess what is Saturday the 20th and o haven’t heard of time or day to pick up my things ! They took my money quickly they promise a lot by phone ! Classic Scammers ! My bank is taking her care of them, plus Business Bureau! I can’t believe! Nobody answers the phones !
