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US DOT:3166548
(833) 318-6683
[email protected]
https://www.blackbearmovingandstorage.com
Newport Beach, CA, USA
VERIFIED BUSINESS
Our mission at Black Bear Moving and Storage is simple: to provide high-quality services for our valued clients. Our team goes above and beyond to cater to each project’s specific needs. Through open communication and exceptional service, we hope you’ll find what you’re looking for with our moving and storage company.
We can help you move states anywhere within the United States (even Hawaii). Whether it’s a small apartment or a private house – we will make sure your move is on schedule. We are cost-effective, efficient, and professional. We specialize in long distance moves and offer a full door-to-door service for all your moving needs.
Moving to a new country? Not a problem, Black Bear has got you covered and we will help you through every step of the way during your move to a new country. We provide you with a personalized moving plan and assist with the regulations, requirements, and customs for international moves.
While moving a business may sound complicated, we make it simple and easy for you. No move is too big for us – we can handle any logistic need or challenge. We will take care of disassembly/assembly of furniture, moving pads wrapping service, full transportation (fuel, millage, taxes tolls), and full loading and unloading. We promise to be timely, cost-efficient and professional – all while transporting all your items to your desired new location. You can have the peace of mind you deserve, knowing you chose Black Bear.
We offer special packing services for office moves and other businesses – adding a professional packing service to your move can save time and simplify the move (scroll down for Professional Packing Service section).
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I couldn't be more satisfied with any other company than this! They are so professional and transparent. Every member of the team was so helpful and friendly. I highly recommend them.
As per my experience, they are such a great company cause they made my move so fast and with great customer service.
So many levels of nightmare! Black Bear lied about my load size to try to increase the final move price by $2,147.50, then did not wrap or otherwise protect many items I told them were valuable antiques, even though I asked them to multiple times. My first delivery was rescheduled because I did not respond to a call within 1 hour and 15 minutes, informing me the delivery would be that evening, then I had another 3 no call/no shows for delivery over the course of 8 days. When my items finally arrived, (late), they were held hostage on the truck for 1 ½ hours while they tried to force me to give the driver cash I didn’t owe, and when they unloaded, over ½ of furniture and dishes were destroyed or damaged. My new home doors and doorframes were damaged, a creepy non-mover day laborer picked up off the streets of LA in the wee hours of the morning was left unsupervised in my house for hours, and I was harassed to take down my initial yelp review. Subsequently, Chris, the sales manager, after reams of unanswered emails, said Black Bear wanted to make things right, and offered $1750 in lieu of insurance money to cover my damages. When I told them that didn’t even come close to covering things, and wasn’t even the amount I paid for the move, they told me that was their final offer and to file an insurance claim. Their final words to me- “Good Luck”. I did not sign up with this company- I went with Progressive Relocation, who told me they were carriers. They then brokered my job to Black Bear, who picked up the load, and Black Bear contracted with Trig Moving and Storage (who’s customer service department is actually Black Bear) to do the delivery. I'm sorry I can't post a few of the “before” and “after” pictures here- they are horrific! Still unpacking and finding more damage, but I already have over 180 pictures. How do these companies stay in business? And even more, how do these people sleep at night? I am just sick over this whole experience. (By the way, the move amount listed above is the total black bear tried to charge me for my move. I did not pay all of that, but still overpaid based on my contract. I am still waiting for a response from them on the refund they owe me.)
It was great! Our move was at last minute and they were able to find me a mover for the exact date I needed. Excellent job!
A really good company that went over my expectations. Customer service is great, and the team did a great job with my move! :)
