4 years ago
1st off, this is a broker not a mover. They won't tell you that in their slick and hurried talk., but be sure they not one truck. Once they get your initial deposit you will hear nothing from them, not even the committed QA call to reconfirm contents of your goods. Them slmost exactly 24hrs before your move date/time you will get a call. Then and only then will you get the real movers name. When i asked about the QA discussion that was to occur 5 days ahead of move i was told (abruptly) that i would need to take that up with the driver, not her problem! In my case, the mover they were sending had possibly the worst ratings i had ever seen. I would not entrust my belongings to a joint with ratings like that and im quite certain that fits their model. Beware of Jack Webber. He will tell you he will be there every step of the way, but you'll speak to him once, then he will disappear. I gave this company 99 phone calls to 4 different numbers over 2 weeks....not one time was a call answered. Now im loading a U-Haul and thankful I'm in control. DO YOUR HOMEWORK!!