All United Moving and Storage

This company is not honest. I was quoted one price 2500 then it ended up being 3900. When you call back for help you can’t get a hold of anyone and the person you sold you the deal blocks you and sends you to customer service. My items were not documented well so a television was stolen from me my shoes that I pay a lot of money for just robbed on top of the extra fees and I had to pay of because they don’t tell you about the fees or that they’re a broker company until your items are finally picked up. Worst experience of my life. I’m a nurse working with covid and didn’t have time to move this was so disappointing

This is not a moving company, they're brokers. DO NOT USE THEM! This is not a fake review and I did use them, until their pathetic and rude customer service made me cancel the service. They never returned my $762 deposit. William Adams, their sales person will be persistent and tenacious in trying to make sure all things look legit. When I told Will that I'm not going to go ahead with them based on all the bad reviews he even lies to you saying that their reviews are bad as its getting mixed with All United Moving and Storage LLC and not Inc. and the bad reviews on Verifiedmover.com are for services and people that never booked with them at all. He also reassures you that he will always be available, but that is not true either. Once he gets the deposit from you, he disappears and never answers your phone or replies to emails. They charge you by cubic ft. and I found out later after wasting my time and energy on All United and their team, that legit, reputable and professional moving companies actually charge you by weight and mileage as those figures are actually measured and verified. Their Quality Assurance person Kayla is rude, reprimands you, the customer, lectures and even shouts at you like you're not a paying customer but as if they're paying you. She screamed that she's cancelling my order, is keeping my $762 deposit and hung up on me! Unapologetic and appalling, I should've trusted my instincts in the first place to not use them for moving my goods. The worst experience ever!!!

Total Scam! I was literally took for $1,993. During my initial estimate I told the rep that I had a 10x 30 unit that was completely full. I was given a quote of a little over $6,000. No big deal. I received a phone call a few days before move to confirm. And was told that my new estimate was $13,200! And we could not receive our deposit back. COMPLETE B.S. for a company to work this way. STAY AWAY!

I would stay away from this business, All United Moving from Miami Lakes. The sales team will share this website to direct you to all the fake reviews on this site. I encourage you to heed the advice of the complaints as opposed to the 5 star reviews that are littered on this company's "verified movers" page. You can't find this company on Google reviews, nor Yelp which should have been a huge red flag to me. I'm in the process of retrieving my deposit, as I am weeks away from my move. The reason why I am not moving forward with their services is because I have attempted to get in contact after my initial deposit. They don't pick up their phones and they don't respond to multiple email inquires. The one time a lady picked up the phone, she informed me that nothing about our agreement can be changed until 5 days from the move date. They cannot control things like providing proof of insurance, modifying the final moving address and modifying goods. If you read other unfavorable reviews, their experiences are similar, and some are downright disasters. I was told in the sales process that these are the anomalies, but from my experience, I can only see that this is the norm. A business should NOT be run like this, and I encourage All United Moving to improve their business practices, be honest with their customers instead of causing distress.

I am so thankful for this company. I had to move my mother to live with us due to her failing health and they took care of everything. I wasn't able to be there due to work so i paid for the full pack service and the guys packed up everything including the china. I booked my move with Frankie he was extremely professional ad was always available through the entire move as we had many questions. Thanks Again All AMERICAN!!!!