Sentry Van Lines Reviews | Verified Movers Reviews
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Sentry Van Lines: Quality, Service and Commitment to Customer Satisfaction

When you’re looking for a long distance moving company, full service movers are a dime a dozen. But a cross country moving company that falls among the best moving companies in the country is a rare discovery. Their dedication to customer service, quality and customer satisfaction has revealed it as one of these rare gems.
Unlike full service movers who regularly run late, add extra fees after the initial quote or wreak havoc with your possessions, Sentry Van Lines delivers significant value for people who want a stress-free move. Need more proof? Check out their testimonials and reviews. They will all prove that this company can give you exactly what you are looking for.

Services Provided by Sentry Van Lines:

This company specializes in more than just long distance moves. They also service household, military and commercial moves. If you are in need of specialty moving services, you are in luck. Sentry has fully trained employees that are ready to move you pianos, antiques, china, waterbeds and family heirlooms today! They have performed many moves and have come across every circumstance you can think of. Having encounters like this ensures that they are fully prepared for all scenarios.

Looking for more services? They can also help with moving your vehicle to your new destination. They will cover all areas of your move to alleviate all stress that you are feeling. Sentry Van Lines knows that it can be more than overwhelming to have to relocate, no matter what the circumstance is. They know just how to keep everything in perfect shape for you. Make sure you ask them all about their packing services. Whether you need a full pack, where you do not want to lift a single finer, or if you just need some help with a partial pack, they can help.

Since Sentry Van Lines services the lower 48 states, you do not need to worry about a lack of trucks in your ares. Do not waste your time with companies who don’t care about your belongings and your well-being. Check out Sentry today and you will not be disappointed!

Reviews

65 reviews for Sentry Van Lines

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5 years ago

The crew that came today from Sentry Van Lines were so nice, so quick and so professional. Have only wonderful things to say about them and would certainly recommend them to family and friends. Thank you Sentry Van Lines!!

5 years ago

Over the course of working with this company, the cost for services increased twice. I originally asked for a quote for 850 cubic feet of space. I was given that quote and asked to list a "few" of my items just to get the process started. I received a quote that wasn't the most expensive nor were they the cheapest. 2 days before the move I received a call from the "quality control" guy and after going through each piece, he quoted me $2k more than the original price. His reasoning was that there were only a few items listed on the original quote. After negotiations that was reduced to a $1k increase. This was still more than I was okay with, but given the move was 2 days away, I had no choice. The movers called and told me they would arrive sometime between 10am and 4pm. They showed up at 3:35pm and didn't finished until almost 10pm. They guys were nice, but they immediately identified there wasn't an "elevator charge" on the contract and it would be a long distance carry. I disclosed the elevator charge and the distance to both Sentry representatives, but somehow that didn't make it to the contract. This cost me another $1k. Again, nothing to do at this point. We had to get our stuff moved and it was too late to find someone else. I was quoted that it would probably take about 2 weeks to get it from Seattle to Austin. As we approached 2 weeks, the time frame grew to 3 weeks and then eventually to 4. Apparently there was a "delay" and then the driver took a wrong turn somewhere. The day before delivery, the driver called asking if he could pull a semi into our neighborhood. I told him that the streets were fairly wide and as far as I could tell it wouldn't be a problem. The driver showed up the next day and pulled his truck under our tree that hangs over the street. He immediately jumped out of the truck and began telling my wife that we would be responsible for the damage to his truck. He was being aggressive and rude to the point where my wife no longer felt comfortable speaking with him. I went to speak with the driver and he did the same thing with me. It eventually took me getting aggressive with him before he backed down. He didn't seem to understand that it was his choice to drive the truck under a tree. When we received our things, there was quite a bit of damage. Boxes clearly marked "fragile" had huge holes in the box, bookshelves were broken, metal bed frames were bent/scratched and we didn't receive a rather large box. I give them 2 stars because we did receive most of our items and the movers that picked up our stuff were nice, but otherwise it was a pretty bad experience. When I would call to get an update on delivery, their customer service team was generally rude and uninterested in my concerns. I would not use this company again.

5 years ago

Professional swindlers - prices are inflated after the process has begun. BEWARE!!!

5 years ago

Sentry Van Lines=LIARS. I was looking for a moving company and already had one I was going to work with for half the price of Sentry van lines, but I was going out of town and needed my things delivered within a specific time frame which they guaranteed me they could do. They said if you take off work Friday and let us pick up everything we can guarantee your still will be on the shipment out in 3 days and delivered next week. It's now next week and they haven't even shipped my things out yet. They lied to me. Not only that, they gave me an estimate of about 2k and then ended up charging an additional 1k on the day of. When they are trying to get your business they answer all your calls at any hour, and then once they have it they completely ignore you and all of your calls. I've been calling nonstop for two days and only one lady continues to get back to me just to tell me sorry I don't know where your stuff is. I'm begging you do not work with this company. They are LIARS. They charge for literally everything and you will end up paying significantly more on the day of than they originally tell you. Also your stuff will get there a month after they actually tell you it's going to be there. I'm already screwed but I hope this atleast helps the rest of you.

5 years ago

unhappy Paid 12000 after a 5000 first price given already had 3000 of money. All furniture arrived damaged have call company 3 times promised paper work never received it most boxes were damage movers hide damage in middle of pile so they knew it was damaged did have zero stars

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