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US DOT:3180124
(888) 490-4774
[email protected]
http://securevanlines.com/
1177 Hypoluxo Road, Lantana, FL, USA
VERIFIED BUSINESS
At Safe & Secure Van Lines, it is their mission to be the top priority mover for all families, business and individuals. They are dependable and have a skill set that you can only find here. This company works hard every single day to deliver the best services to each and every customer. They constantly want to serve with honesty, integrity and loyalty. All of their staff will exceed your expectations. They go through extensive training to ensure that they have all of the knowledge about the industry. Your satisfaction and needs come first. They will go out of their way to make sure that you are happy and content. Safe & Secure Van Lines also continues to pave the way for future growth. They do all of this while they keep in mind the cope principles.
They offer a range of moving services and will always accommodate all of your needs. They also offer delivery in a timely manor. Safe & Secure Van Lines will always make your move hassle free. They full understand that moving is a very stressful experience and would like to do all they can to alleviate that stress. This company just wants to provide a smooth and seamless relocation for you.
Safe & Secure offer interstate moving, long distance moving, cross country moving and household moving. They also provide corporate relocation and international moving.
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Read the reviews by Dell and Corey Minot. If you want to get all of your stuff moved in one piece, don't use this company. Seems that the good reviews on here were written by employees of this company. Bottom line is that they suck and you won't get all of your stuff. Peace out.
DO NOT for any reason, use Safe and Secure Van Lines. They are the worst. Your belongings will be lost or broken. They go through your stuff. Your boxes will be tossed around like footballs. They do not answer your calls promptly and lie about what is going on. Complete fraudsters! My niece received part of her items, mostly broken or damaged. Her family is missing large items like a couch, mattress, bookcase, antique church pew and much more. The owner is beyond deplorable! If you remove the bad review I might be able to give you more money. I actually heard him say this! They also received several boxes that weren’t theirs! How does this happen? They have people they know do their reviews so they get a good rating. They are not reputable in the lease! Run the other direction folks, this company will screw you over and not look back.
After an online search of the company and these type of moving brokers, I called Katherine to cancel within the 72-hour window after feeling very anxious about using a broker for our long distance move. I was told I was in good hands and that she would know on Monday who my mover was after their weekly job posting (on Monday). I felt persuaded into sticking with the company even though I had read of many bad experiences online using these type of moving brokers. I was told not to worry who the owner of the company was and that they have been in business for 5 years. Per records, the business was incorporated on 8/8/2018. More research into this company left me with a bad feeling and I attempted to receive a refund of my deposit. Not surprisingly this was met with a fierce no. Safe and Secure Van Lines has deceptive positive reviews online. In a review of most of their positive Google reviews, most are from reviewers with only 1 contribution, some have reviewed multiple moving companies in South Florida. Sean Kirtz (the owner) is one of the reviewers. Look him up if you have some time. They are not registered with the Florida Department of Agriculture and Consumer Services as required by Florida Law. These types of business practices are common for these moving brokers. They give low ball non-binding estimates (DOT regulations require binding estimates before a move can commence) and then proceed with deceptive business tactics to raise costs when it’s time for the move.
Safe and Secure are definitely NOT safe and secure, anything but! First they took $3000 out of my account without my permission. Then , what they promised never happened. Instead of 8 men that I paid for, we got 3. Wrapping supplies were supposed to be included, they didn't have any! What was to take two days took over five days and they left a very expensive marble statue in the driveway along with alabaster vases and pedestals. Of course, they were stolen. Many things were broken and mishandled, they did not wrap the furniture in blankets which we provided. I could go on and on. What was supposed to cost 6k maximum ended to be $13k. I do intend to file grievances with the FTC and the FMCSA. I have requested the 3k back but I am sure this will not happen as I have read other people complaints. I would be happy to start a class action suit against them . Horrible!
I had a great experience from beginning to end. The representative was thorough and informative on the phone. He knew the industry and was able to provide tips to make sure my move was successful and uneventful. They communicated with me every step of the way and made sure I was ready for when the movers got there. The moving crew, although did not speak much English, properly handled my furniture and the driver even told me the route he was taking and called me before arriving. Also, when delivering to my new house, they placed the items exactly where I needed them, and I did not have to do any heavy lifting. Although moving is a costly endeavor, they'd price was right and the service was professional, and deserved a good tip. Thank you Safe & Secure for making a stressful event go smoothly.
