(888) 574-5565
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US DOT:3180124
(888) 490-4774
[email protected]
http://securevanlines.com/
1177 Hypoluxo Road, Lantana, FL, USA
VERIFIED BUSINESS
At Safe & Secure Van Lines, it is their mission to be the top priority mover for all families, business and individuals. They are dependable and have a skill set that you can only find here. This company works hard every single day to deliver the best services to each and every customer. They constantly want to serve with honesty, integrity and loyalty. All of their staff will exceed your expectations. They go through extensive training to ensure that they have all of the knowledge about the industry. Your satisfaction and needs come first. They will go out of their way to make sure that you are happy and content. Safe & Secure Van Lines also continues to pave the way for future growth. They do all of this while they keep in mind the cope principles.
They offer a range of moving services and will always accommodate all of your needs. They also offer delivery in a timely manor. Safe & Secure Van Lines will always make your move hassle free. They full understand that moving is a very stressful experience and would like to do all they can to alleviate that stress. This company just wants to provide a smooth and seamless relocation for you.
Safe & Secure offer interstate moving, long distance moving, cross country moving and household moving. They also provide corporate relocation and international moving.
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DO NOT USE SAFE AND SECURE VAN LINES! They are not safe or secure. I never write reviews, but after this horrific moving experience, I felt I had to make sure others did not go through what I did. First, the five star reviews you read are front loaded. Don’t trust them. If you think the great quote from John at the beginning is worth it - it’s not. John is a salesman that makes you feel “secure.” Once they get your initial down payment, that John disappears. The fact that they mandate a direct deposit and don’t take a credit card is an automatic red flag. You will never see that money again. In addition, they play one company off another. They don’t even move anyone. They “hire” another company (in my case, Unique Van lines - both Miami based companies and both in “it” together) so they aren’t responsible for anything. Sandy, in “customer service” will promise to call back but never does. They’ve been doing this for a long time it seems and they know how to make you feel comfortable and then take you for everything you’ve got. I literally felt that they held my furniture ransom until I gave them CASH! They say you can pay by credit card and then at the last minute demand cash only. They demanded $3000 above their original and confirmed estimate. Dishes were broken, the movers never showed up on time, they crushed all my suits and dress shirts (dry cleaning expense is huge) because they didn’t use professional moving people. I actually filed a police report and I have continued to request the company give me some compensation but they ignore all calls and proof of the damage. Bottom line is, choose a moving company that doesn’t have so many red flags and an “F” rating from the Better Business Bureau. Do your research. This is a way of life for these people. They sleep fine at night while you are in misery. If you use them you will not be happy. SCAM, SCAM, SCAM. -Paul Moving from Chattanooga to Tampa never seemed like it would be such a nightmare for my whole family.
DONOT USE Safe and Secure Van-lines! They are a fraudulent scam of a company! My niece and nephew, Cory and Dell Minott, trusted them with their belongings and have had nothing but grief from the beginning! Sean is a liar and a cheat. Russel actually told my niece that he won’t help her find her missing stuff until she removes the bad reviews she’s put on! Bad people , Bad company! They make up the own good reviews, they are not real customers! The real customers are the ones giving 1 star and complaining when they actually deserve no stars which is not an option. Disgusting, deplorable , wretched people!
I have watched their rating go from a 4.3 ( which was a lie) to a 2.69. I hope you get run out of business!!!
As you are reading all of the reviews left for Safe and Secure Van lines notice that they only get a1 star or a 5 star. Who do you think is telling the truth??? Disgusting company!
We were very disappointed with this company and we are not recommending them. My husband was livid after he had seen all our damaged furniture they delivered. The positive thing for me, I was allowed to buy all new furniture. But then the question came up, why did we move it at all? We had a lot of costs And a lot of trouble. Never again.
My belongings are damaged and they didn't even feel responsible. I had pictures of all my furniture before they have packed and everything was fine. Almost everything was scratched, broken or damaged when it arrived in18 (!!!) days later. Instead of 2-4 days as stated in my contract. They don't pick up the phone anymore. NEVER AGAIN!!!
Do not use them! They are a broker company who 1) quoted us very low at first 2) quoted us higher the day before our move 3) hired the worse company 1 out of 5 stars on most websites for our move and then wouldn’t intervene to help us. They took they’re money and ran then left us to deal with the most horrible moving company ever.
