DO NOT USE "SAFE & SECURE, LLC"!! I PROMISE you will regret every last second of your decision! I don't often write reviews (good, bad or ugly), however I WOULD NEVER want anyone (not even my worst enemy) to have the same experience I did with "Safe and Secure". This company WILL commit extortion, they WILL hire out a moving company to do the work that will quote you one price (my example: the moving company - Trujillo - quoted me a price of $135 per month to utilize their storage unit - however, as soon as the were taken and transported to their unit, they increased the price from $135, to $900 and then called me back and said "we made a mistake, it's actually $1200 per month". Please keep in mind, the total cubic square feet of all my items was 1800 cubic square feet". I refused to pay the RIDICULOUS $1200 per month and demanded they take my items to my own storage facility (and I only pay $130 per month). I could write a novel on how TERRIBLE Safe and Secure, LLC moving company is - Once they've provided you with a "credible mover" and you've made payment to them, you are simply dead to them. I could go on and on and on, so here are JUST A FEW bullet points of what I experienced.
*Original quote - $4300
*Final Pay out of my Pocket $9200
*Safe and Secure, LLC stopped taking my calls (screening my #), so in order to get in contact with them, I had to keep using different phone's/phone #'s.
*I waited 5 days for my items to be picked up - Here are the reasons the moving company was late - 1st day delay: Their truck broke down (they informed me they would be at my residence the next day). 2nd day delay: They had to wait on the part to fix their broken truck (they advised me they would arrive the next day). 3rd day delay: They were pulled over by the police (total BS) and they were searched for hours and hours and hours (they advised me they would be to my residence the next day). 4th day delay: Stuck in traffic (there was NO traffic - these idiots have never heard of "Google Maps" - which I verified and again NO traffic). Showed up on the 5th day - They told me on the 5th day they would be to my residence at 11am, however showed up at 8:30pm.
*The name "Safe and Secure, LLC" is laughable. Once they have your money, you are dead to them.
*I will be filing a lawsuit - If I could upload a picture to this site, I would. You should see how "Safe and Secure" they placed the items in MY storage unit. It is a COMPLETE joke and many things are broken, furniture was thrown - damaged.
*I also paid for the movers to set back up my furniture, once I moved to my new residence. Of course this did NOT happen, because who the hell WOULD EVER want this pathetic company back!
Safe and Secure is a total joke - They are extortionist (once they have your money, they will continue to hold your items hostage and keep making up lies, or else they will not have your items delivered.
PLEASE PLEASE PLEASE - Run like hell from this PATHETIC "Company".