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83 reviews for Mega Van Lines

Your trust is our top concern, so businesses can't pay to alter or remove their reviews.

  • Michael Hudson
    5 23 hours ago

    There really is no better mover than Mega Van Lines, I can vouch for that. I had the pleasure of seeing them at work 2 months back when I was moving. I moved to be closer to my boyfriend and I couldn’t really afford to hire a really fancy mover. But one of my friends said that despite being a big name, this company is actually quite reasonable, and they were! They gave me a very good quote that I just couldn’t resist. They were very meticulous at packing and their vans seemed very impressive too. All my valuables were transported intact to my new house by these magicians. Thanks to them from the bottom of my heart.

  • Norma Chapman
    5 1 day ago

    I Just had a great experience with Mega Van Lines. The team were on time,well experienced,polite and super efficient. I would recommend the company to any one looking for a mover. Thanks! guys you made a stressful process super easy!!!

    Move cost: $3530
  • Christian Lyman
    5 1 day ago

    It was pretty tough for me finding out one out of many moving companies. This website helped me a lot to get this mover. I finally discovered I was not wrong as I selected them. Employees of Mega Van Lines are also very supportive. There are many workers whose are professional but stern at behavior. Fortunately my interaction with the movers was friendly and simultaneously they were dynamic. There was absolutely no lost or damage items though I had few things of glasses. My TV, refrigerator, carpets etc were perfectly packed and boxed. I would definitely recommend them.

    Move cost: $4900
  • Robert Matthew
    5 2 days ago

    Highly recommended! 5 stars! .I called this company to move a studio apartment. They were professional, quick, and careful with my furniture. Their prices were also reasonable. I would book them again. They were a little late on the day of the move, but that was fine by us because we had some last minute packing to finish.

  • Steven Bays
    5 2 days ago

    The manager was extremely prompt with responding to my request for quote. The movers were great. They worked hard and fast, and did our whole move from an elevator apartment (3 flights up) in under 3 hours. The service was amazing and worth every penny. Thank you guys!

    Move cost: $5490
  • Richard Davis
    5 2 days ago

    Mega van Lines was incredibly efficient and my moving with them was an absolute breeze compared to all other movers I hired before. All the scheduling was done by text, super easy and quick. The guys I worked were super efficient. One of them arranged and watched over our items in the truck while the other two quickly moved everything.

    Move cost: $6580
  • Solomon Porter
    5 2 days ago

    Booked a move last week with the most recommended Mega Van Lines was a customer service head. He was so kind to help and coordinate my move. He called me with all the detailed info and emailed me a quote as well. My move went as per we decided. I am super impressed and there is no way I am going back to any other movers.

    Move cost: $3240
  • Miguel Starnes
    5 2 days ago

    I'm glad I went with company. They are very trustworthy and demonstrate respect for your stuff. They understand how to pack fragile furniture and items. Their prices are very reasonable. The guys were fantastic, friendly and efficient. They take lesser than I expected. I'd definitely recommend them.

    Move cost: $3500
  • Jack Harry
    5 2 days ago

    3. We give this team 5 star! They were on time, friendly, professional, and great at their jobs. I will never ever move by myself again. Mega Van Lines was the greatest purchase I have ever made.

    Move cost: $3200
  • Emma Roback
    5 2 days ago

    The quoting process was easy and accurate. The guys came over on time and hustled. It is always strange letting folks into your home for things like this but these guys were AMAZING and so so nice. My wife and I were on the fence about using a moving service for our move but after using Mega Van Lines I can say that we will ALWAYS and ONLY use Mega Van Lines in the future. Thanks guys!

    Move cost: $3250
  • Frederick Auer
    5 2 days ago

    Our recent move was very organized thanks to company. They were very professional and friendly. We are so glad we chose them. They did a great job with my recent move. Nothing was broken or even slightly damaged. The crew was great. They were efficient, friendly and hardworking. Moving is such a stressful time. Do yourself a favor, and hire them.

    Move cost: $3100
  • Issac Ullrich
    5 3 days ago

    They were absolutely the best way to go. Professional, friendly, helpful. I wish I could think of more words to describe the quality and efficiency of their services of Michael and Ethan they were great thank you. Will definitely hire you guys whenever I’ll move!!

    Move cost: $3100
  • Matthew Lefebvre
    5 3 days ago

    I was impressed with the positive attitudes of the amazing Mega Van Lines team in the 110 degree weather. They got the job done so much faster than we thought! They were life savers! We highly recommend them and would plan to use them again if we move.

    Move cost: $3200
  • Justin Marshall
    5 3 days ago

    Mick and John helper came from Mega Van Lines out on a very rainy Friday afternoon. Brought a giant truck even though the move was for a table and some chairs. Wrapped everything in blankets and gently placed in the truck. Delivered and reassembled the table in the proper location.

    Move cost: $3200
  • John Dingman
    5 4 days ago

    Repeated and satisfied customer. The guys who came who came to move me were fantastic. Friendly, engaging, hard working and efficient. They're the reason I don't shop around for another company. I always buy them lunch and soft drinks and tip generously. I love working with them and always suggest everyone to hire them too.

    Move cost: $3200
  • Leland Ebert
    5 4 days ago

    They arrived promptly at 8:10am after calling me to let me know they were on their way. They got to work and we're done in literally record time. They were super patient in wrapping up and packing all my belongings. They carefully unwrapped everything and placed them exactly where I needed them to go. Can't be happier with their service and couldn't recommend them more!

    Move cost: $3100
  • Dashawn Bartoletti
    5 4 days ago

    Mega Van Lines was awesome - easy to communicate with in planning our move, super efficient and careful in packing and loading our stuff, punctual and friendly. I would definitely use these folk’s services again.

    Move cost: $3200
  • Joe Farrell
    5 4 days ago

    I had been professionally moved twice before and it was by another company that did a good job. But in this move they said that they could only send a few movers because they were so busy so I called Mega Van Lines . They gave me a better price, a bigger crew and better service. I now have a new favorite mover and plan to use them again. Recomemdned.

    Move cost: $3200
  • Phillip Schmitt
    5 4 days ago

    Decided to try a new moving company. The Mega Van Lines out bid my normal movers and I have to say I have no complaints. I loved my old moving company but these guys did a great job and charged less, so its a win. The movers that did my move were fast, polite, and easy to work with. Definitely will use them again!

    Move cost: $3200
  • Sheila Johnson
    5 4 days ago

    It's not often that I give any company a 5 star review! But Mega Van Lines not only did 100% in packing and care when moving they also went out of their way to help me when I was not able to meet my truck on time. Thank you to the management for your patience and restoring my faith in humanity.

    Move cost: $6570
  • Jack Jones
    5 4 days ago

    Moving all the way is hard enough as it is, luckily the team at Mega Van Lines. are nothing short of miracle workers, they showed up and made all of my worries disappear, moving is hard enough but with Mega Van Lines. they really are there to help you. If you're looking for a good moving team look no further than Mega Van Lines

    Move cost: $6650
  • Margaret Willock
    5 5 days ago

    I had to move out of my place for a couple months to do some renovations and I used Mega Van Lines to store some of my belongings. Making an appointment and estimating cost was super easy. They delivered crates and I took my time filling them up. Then they came back and picked them up. I also had some large items and art work that did not fit in the crates. They packed them for me. Getting my stuff delivered a couple months later was also super easy. Highly recommended.

    Move cost: $3380
  • Houston Dach
    5 5 days ago

    Great experience with responsible movers! William and Michael were very professional.They made sure to be careful with corners and furniture. Very punctual, will definitely be hiring again. Hire them without any doubt!

    Move cost: $3200
  • John McConnell
    5 5 days ago

    I mean it was almost like a magic move by the time we signed the initial paperwork, they had cleared the many boxes in the hallway. We were so impressed by their professionalism, integrity and work ethic. Recommended to all the people out there.

    Move cost: $3500
  • Eldon Thompson
    5 5 days ago

    These guys were nice and efficient.William and Michael were strong and professional. I highly recommend these guys.

    Move cost: $3100
  • James Murdock
    5 5 days ago

    I hope you guys keep helping people and doing well! Thanks James and David for you help.

    Move cost: $3500
  • Doris Williams
    5 5 days ago

    I was pleasantly surprised by how professional movers can be. Arrived a half hour early to access all moving needs. Professionally wrapped sofa and piano with blanket and plastic wrap. I felt at ease that my stuff will be well taken care of. Once we arrive, they drop off my stuff quickly and efficiently. They dismantle beds so that they can fit through narrow passages and replace once complete. They made it so seamless and effortless.

    Move cost: $7690
  • Jeff Lucas
    5 5 days ago

    Mega Van Lines and their team was great. I am thoroughly impressed by everything they did. They were on time, worked really fast and careful. The crew was very friendly, and responsive to all my requests. They moved all the stuff professionally. I recommend them to all of you.

    Move cost: $3780
  • Elizabeth Johnson
    5 5 days ago

    Mega Van Lines crew moved our heavy furniture pieces. Beforehand I was really worried that job was going to take more than two hours, but they proved themselves to be exceptionally good at their jobs. They arrived on time, wrapped up and moved the furniture efficiently. They got the job done with half an hour to spare. It is definitely worth the money. Highly Recommended!

    Move cost: $3360
  • James Giacometti
    1 7 days ago

    Do not believe the fake reviews. This company is dishonest and deceitful. Once they take your money they could care less about you or your move. They are a broker that doesn’t actually employ the movers. There is no recourse when the movers don’t show up. Mega doesn’t care because they already got paid. They contract with deceitful, unprofessional, wreck less moving companies. Do not get fooled!!! Run away from Mega van lines, don’t walk!!!

    Move cost: $10000
  • Dean Manning
    5 1 week ago

    The guys were very courteous. They worked dilligently, no goofing around. They took great care of our stuff, loaded up the truck, and then delivered & unloaded the stuff at our destination in a very efficient manner. Thanks again for a job well done.

    Move cost: $5460
  • Stuart Marlor
    5 1 week ago

    Awesome customer service! Very fast and courteous. His team were very COVID-19 conscious and on there game. Highly recommend these guys.

    Move cost: $3270
  • Cynthia Johnson
    5 1 week ago

    I had a wonderful experience with this company from the start. I explained to my sales representative during booking that I had a newborn and needed my items to be delivered to Chicago as soon as possible. They provided me with a expedited delivery and I had my child's things in no time. If you have a family this is an awesome company to do your long distance moving with.

    Move cost: $1228
  • Joseph Castro
    5 1 week ago

    I do not speak very good English, but the sales representatives were able to speak to me in Spanish. They have bilingual staff that can help with any problems. Good service overall.

    Move cost: $2458
  • Ronald Dee
    5 1 week ago

    I have been searching for moving companies for months to get settled into my new place in Kentucky. I called mega van lines and they had such great service that I instantly booked with them. Booking is fairly easy and the sales rep walks you through the entire process. Never received such great service.

    Move cost: $1500
  • Richard Hamel
    5 1 week ago

    I have had bad experiences with other moving companies in the past. I move quite a lot due to my profession. Mega Van Lines has provided me with one of the best, if not the best, experiences. The booking process was detailed and professional.The pick up process was quick and efficient. If you need to move long distance I highly recommend this company.

    Move cost: $2458
  • Madeline Sanchez
    5 1 week ago

    Had a great experience working with this company. They never failed to communicate the next step in my moving process. The process was also quick and efficient. Highly recommend!

    Move cost: $3000
  • Gilberto Irvin
    5 1 week ago

    Mick and john called ahead, showed up about 10 minutes earlier than they estimated, surveyed the move, and got right to work. They were conscientious of my things, wrapping as needed. They packed the truck so efficiently and securely too! I know I'll call them for any future moves.

    Move cost: $3200
  • Mirella Nigro
    5 1 week ago

    The guys worked extremely efficiently and could not have been kinder throughout the extremely long day, even toward the very end. They showed concern and consideration for me and my children. If you are looking for a great trustworthy moving company, please give Mega Van Lines a call.

    Move cost: $3200
  • Francesca Ruggiero
    5 1 week ago

    Lee and his guys were on time! They took great care to wrap everything, were fast, considerate, and very professional. A painless move. We would definitely use Mega Van Lines again and recommend them to others.

    Move cost: $3100
  • Jeremy Neely
    5 1 week ago

    Best in class!! Arrived on time. No delay on moving. Used exactly the number of hours as estimated. Very professional handling of your items. Very good price, considering the level of service provided. I would definitely recommend them and will be using them again when I find my next place.

    Move cost: $3200
  • Rosa Nocera
    5 1 week ago

    All three movers were very friendly and handled my things with care. I loved working with them and will highly recommend their services. Thank you, Mega Van Lines! Will work with you guys again!

    Move cost: $3700
  • John Stultz
    5 1 week ago

    Michael and Rhys were great! They worked hard and hustled. They drove 200 plus miles to unload and they were equally as good. Nothing broken, no damage to our stuff or either place. I couldn't be happier and I will definitely use this company again.

    Move cost: $3500
  • Carlos Wysocki
    5 1 week ago

    Amazing, professional and I would use them again in a heartbeat. Very happily surprised! I would not hesitate to use them again and recommend them to all my friends and family.

    Move cost: $3200
  • Sandy Chapman
    5 1 week ago

    Five Stars for great service, best price, and professionalism. I definitely recommend this moving company.

    Move cost: $3100
  • Fred Park
    5 1 week ago

    Incredible job today! My wife is pregnant and we are moving into our first home so it was very reassuring that they all showed up in masks during COVID, worked efficiently and quickly helped us close boxes and move without a problem. Would recommend to anyone looking for speedy and kind workers. They had us laughing the entire time, great personalities.

    Move cost: $3500
  • Valerie Long
    1 2 weeks ago

    TERRIBLE TERRIBLE TERRIBLE
    Angies List rated Mega Van Lines as A+. This company is terrible. They gave me a quote which I was prepared to pay and paid an upfront deposit
    I scheduled the move for Monday with a backup date of Sunday. They kept lying to me about when I would be notified of the time when the movers would arrive. First they told me I would be called on the Friday before. No one called on Friday so I finally called them. They then told me I would be called on Sunday. Same scenario. No one called so I finally reached out to Mega Van Lines again. Turns out the Denver office isn’t even open on Sunday. At least that’s what I was told.
    I could not get an ETA until Monday afternoon. They then told me that they would be there between 3:00 to 8:00 pm on Monday. They didn’t show up until Tuesday at 4:30 pm
    The worst part is that they stated there was more inventory than what was on the bid and it was going to cost more money. This is absolutely false. Example: they said they weren’t told that the bed was an adjustable bed. I pointed out that the inventory list on the binding estimate specifically stated 1 bed, adjustable queen. That is just one example. There were so many other examples which are too numerous to list.
    Of course now they won’t refund my deposit even though I was told it was refundable.
    DO NOT USE THIS COMPANY. They are LIARS and CHEATERS

    Move cost: $2384
  • Alicia Drake
    5 2 weeks ago

    Great service! The foreman: Belinda and his crew: and Beulah did a great job! They were quick, fast and efficient. Their price was more than fair, considering how hard the crew worked and the friendliness, communication, and professionalism they exhibited. I will be recommending Mega Van Lines to anyone who needs movers.

    Move cost: $3800
  • Charlize Kayleigh
    5 2 weeks ago

    Julian and his crew were excellent. From the start when I booked, Mick, our point of contact, was super helpful and responsive. And on the day of the move, the moving crew was professional, courteous, and worked fast, while being both thorough and careful. If you're looking for an amazing and affordable moving company, you found them!

    Move cost: $3600
  • Mekhi Legros
    5 2 weeks ago

    I thank the team for handling my extenuating circumstances with such composure and patience. I will make sure the next two moves this fall will be much easier. And if not, I know Mega Van Lines movers can handle whatever is thrown their way because they are true professionals, and more importantly they are outstanding human beings!

    Move cost: $3200
  • Alanna Samson
    5 2 weeks ago

    These guys were amazing! We were moving out of a 1b apartment. They had a fast response time and day of they showed up on time. They sent two guys and a large truck which fit all our stuff no problem. They moved everything super fast and we couldn't have been happier with this company.

    Move cost: $3100
  • Janiya Emard
    5 2 weeks ago

    They were fast, efficient, and careful.They arrived early to the job and were ready to go from the beginning of the day.I highly recommend using this company and would definitely use them again the next time I move! Couldn't have done the move without them.

    Move cost: $3200
  • Geovany Fritsch
    5 2 weeks ago

    Michael and his team showed up on time, and they got to work right away! They packed everything very nicely and efficiently, were respectful, and checked in with me often to see what I would like to do with certain items. Everything was neatly organized. Will definitely recommend them to everyone i know and will also hire them again!

    Move cost: $3100
  • Jalon Luettgen
    5 2 weeks ago

    These guys were amazing! They were incredibly careful. They spent the entire day packing and wrapping our furniture, and loaded, moved and unloaded everything the following day, including our POD. We would recommend Mega Van Lines company to anyone!

    Move cost: $3100
  • Kenneth Jones
    5 2 weeks ago

    The team showed up on time and was very friendly. They also disassembled to pack and reassembled upon arrival at my new home, this made my transition so much easier. Thank you very much for all your hard work. I would definitely recommend them.

    Move cost: $3200
  • Paul Paulsen
    5 2 weeks ago

    AMAZING job moving me and my family on one of the hottest days of the year. They alerts on time, friendly to my young precocious children, and very thorough in understanding all the items to be moved and the care necessary to ensure safe transport. They also were quite efficient with the process which helped us to be relaxing in our new home sooner than expected!

    Move cost: $4350
  • Debbie H32
    5 2 weeks ago

    Very professional and thorough. They arrived on time and exceeded our expectations on how carefully they packaged and moved our furniture. Highly recommend.

    Move cost: $4350
  • Zoie Gislason
    5 2 weeks ago

    Turned out it took the team under 3 hours to move everything for us. With discount and promotion, the price is very reasonable (as compared to other companies we consulted with). The team was super nice and friendly too. Nice experience. Thank you, guys!

    Move cost: $3200
  • Daniel Hertseg
    5 2 weeks ago

    These guys were great. Used the space very efficiently. The work was impressive and fast cost was reasonable. I would use them again certainly

    Move cost: $7690
  • Thomas Johnson
    5 2 weeks ago

    They were efficient, professional and fast. Everything was packed properly and they were careful with the walls of the house. No scratches. Amazing people! Highly recommend them to everyone!

    Move cost: $3240
  • Keith Mills
    5 3 weeks ago

    Mega Van Lines made my move fast and painless. The team showed up right on time and went to work right away. They worked and worked until the job was fully complete. I was pleased to see how much care was involved in my personal items and walls of my new place. No damage to anything. Will recommend them to anyone looking for a solid and reliable moving company.

  • Hector Severance
    5 3 weeks ago

    I have a lot of stuff and I've moved multiple times in the past. Each time I end up feeling guilty for having heavy stuff. Mega Van Lines really made my move so much easier. What a difference! They seem primarily interested in making sure we were happy with the process and the result! The crew came out the day before and packed up our kitchen and a few more challenging areas. They were fast and so nice. The next day they again, incredibly nice and helpful guys. Happy to recommend this company for your next move! Moving is never easy but they made it much more pleasant and fast.

    Move cost: $4350
  • Amy Fri
    1 4 weeks ago

    Awful and dishonest brokers. Used to be Safe and Secure but changed their name a few months ago due to so many bad reviews. Michelle in customer service is the most dishonest person you could come across. My $3800 quote ended up being a $5k move with no recourse. Michelle promised me a pick up day of yesterday, 7/13, then didn’t even place me on the calendar. Absolutely terrible. Book elsewhere.

    Move cost: $5000
  • Danielle Farrelly
    1 4 weeks ago

    Canceled 24 hours after booking. Still waiting my refund. This company is a scam. Don't use them!!!

  • Joe Halt
    1 4 weeks ago

    SCAMMERS!! Beware! They’ll promise the world and give excellent service up until signing. They are brokers and have no control or accountability for the people actually doing the move. Office insisted one day move when drivers were saying two weeks and were on second week of waiting. Price increased once already. Office says whatever to get you off the phone and doesn’t call back. Has resulted in the most frustrating and anxious move of my life. AVOID AT ALL COSTS!

    Move cost: $1800
  • Jill Kul
    1 1 month ago

    Hi, my sister and I both called around looking for movers. I spoke with Frank from Tiger Express Movers and my sister spoke with Eric and Mike from Mega Van Lines. Frank asked if he could try to match their price or at least get close. She ended up going with Mega Van Lines but Frank told me that if things "go south" at pickup to give him a call. This was concerning to me why things should go bad at pick up but as it turned out, to say that things went south with Mega Van Lines would be an extreme understatement. First, the BINDING quote of about $2000 was IN WRITING and yet on moving day was increased by $1300!!! They know that it is intimidating to be a single woman standing there alone and have two male movers telling her to sign on the dotted line or they won't move her stuff. Later that day she called Eric at Mega Van Lines who told her to call customer service who said they'd "make it right" and yet she has been given the run around every time she has called over the last 2 weeks. Then said they'd deliver her boxes between July 3-8th. Today is July 9th and she still can't get get a hold of anyone to tell her when her things will be delivered. Mega Van Lines is a broker and they can't get a hold of the driver, the moving company's mailbox is full, every time she calls she gets different numbers to call - this has been a complete nightmare! This is not only unprofessional but at some point it is criminal. At this point we think the next call should be to the police. (UPDATE: MEGA VAN LINES IS HOLDING ASLL SHIPMENTS FROM THE LAST 3 WEEKS IN A WAREHOUSE IN NJ!) So while she didn't end up going with Tiger Express Movers, I think anything would have been better than Mega Van Lines and I do appreciate that Frank from Tiger Express Movers tried to help. He asked that I write a review, which is a bit difficult since we don't have experience with them as a moving company, but I can say that Frank was persistent.

    Move cost: $3600
  • Jenn Shasha
    1 1 month ago

    I guarantee that any good reviews here are fake. These people are scammers and pull the bait and switch. They dont show for the move, they keep your deposit & send you to the shadiest movers you can think of and then the movers hold your items hostage until you pay a huge amount additional. They keep your deposit even if you cancel due to no longer moving. I could write a novel and provide documentation proving this scam. Broker Armondo Blackwell lied through his teeth regarding my move on multiple occasions! Then he texts messages with his photos and his family photos to try to make himself seem less of a dishonest scammer than he is, but its all a joke. Ive emailed him over 10 times, text him more than that and called him and customer service more times than I can count and I get no response. Then magically when they are supposed to produce something its excuse after excuse from him and his customer service team. DONT use this company! They are brokers that take your money and run. They contract their moves out to very crappy companies who break and steal items. Eddie is the manager but isnt helpful so he passes off his customers. Jackie is supposedly a manager but very unhelpful and extremely rude. I actually referred this company to someone before my move date and she went through hell. Paid extra for a specific date and no one showed and a few days later when they did, multiple items were stolen, the workers were using drugs and making calls to drug dealers setting up meeting times for later that night when they should have been doing their job on top of it many items were broken and then they demanded an additional $2k because the cost Armondo quoted was fake (A tiny one bedroom studio thats no bigger than a large closet cost $6k!?! Seriously?!). I needed to cancel my move with them after her issue and because I was no longer moving and cant reach Armondo, the customer service people dont return my calls, I even sent a certified/signature required letter so that I could submit to my bank for a refund and charge back to them. These people are scammers. Russel is supposedly the owner but extremely rude and is fully committed to ripping people off. This isnt a review from someone who is just annoyed and wants to get her money back- this review is written to help protect anyone from using this company. I am so far past annoyed that I have obtained Legal Representation to resolve my matter with them. I can not tell you enough how awful and dishonest they are. I am still fighting to get my $1,600 back from them. Any feedback I placed on their facebook page from me was deleted and now they have turned off comments. They also dont allow reviews on their facebook page which is no surprise. They promise good, honest business but are the most dishonest people I have come across, so much so that I called other moving companies and described what was going on they knew exactly who these people were and what they do. The few I called knew most of the staff by name. Apparently well known scammers and they got me and a friend. Dont give these people a cent of your money, you wont see it again and if they do end up contracting your move it will be with some shady company that has one star ratings and doesnt work within the quotes that Mega Van Lines gives you. 100% scammers. DO NOT USE THIS COMPANY! 100% Scammers and Bait and Switch and then they disappear. Save yourself the grief and go with a real moving company. These people should be in jail for their high level scam

    Move cost: $6000
  • Hector Severance
    5 1 month ago

    I have a lot of stuff and I've moved multiple times in the past. Each time I end up feeling guilty for having heavy stuff. Mega Van Lines really made my move so much easier. What a difference! They seem primarily interested in making sure we were happy with the process and the result! The crew came out the day before and packed up our kitchen and a few more challenging areas. They were fast and so nice. The next day they were joined . Again, incredibly nice and helpful guys. Happy to recommend this company for your next move! Moving is never easy but they made it much more pleasant and fast.

    Move cost: $2690
  • Christian Arce
    1 1 month ago

    This is a SCAM. Do not book with these people. Everyone one of them will lie. Ive dealt with Armando, Eddie, Paul, and 2 others. They will hook you quick then its time to play games. I canceled them and was supposed to have my refund and has not processed yet. They keep passing me around and telling lies.
    DO NOT LET THEM GET YOU. You will regret doing business with this group. I have emails as proof to back up my claims. Do not do anything without proof. They do not do anything they say they will. It is a game to these people. Do not let the 4 star reviews others post fool you. THIS IS A BAD BUSINESS.

    Move cost: $2000
  • Imade Ihianle
    1 1 month ago

    This was the worst moving service I have ever heard of and my girlfriend had been dealing with them. We had a 6-8PM move from Chicago to NJ, on Thursday, and a flight scheduled for that Friday. They assured 100% that they would be there at those times. I call at 7 pm and am hung up on and then told they have 2 day windows and they block the number. We put a stop payment for services not rendered immediately . Completely unreliable and borderline fraudulent

    Move cost: $1500
  • Tyler Mineo
    1 2 months ago

    SCAM! Bait and switch scam operation! I hired Mega Van Lines to move me from WV to TN and the move was planned for 6/11 with an arrival of 6/13-6/14. Mega Van Lines gave me a binding estimate of ~$3,600. Under the terms and conditions of the contract, the total cost of my move would not exceed this final binding price. They outsourced my move to PackRite, which I did not find out until the day of my move. The guys arrived 4.5 hours late on 6/11 in a white truck with graffiti on it. They loaded our items and instantly the price doubled! They said the company underestimated the cubic feet of our items, which was an absolute LIE. I had to move immediately so I was left without any alternative at the time. I stressed the importance of my items arriving on 6/13 because I would be starting my new job. The men assured me a delivery date of 6/13 and even wrote "Delivery guaranteed" with the date on my contract. I wrote the company a personal check for $2,000 which they accepted. The driver immediately took a photo of it and sent it to the manager of PackRite named Jen.

    The following day, I text the manager of PackRite, Jen, who responded by saying my delivery was now on 6/15-6/16. I called her and she constantly spoke over me during my attempt to discuss the change in dates. I informed her about the delivery guarantee written on my contract and she asked me to send it to her. I sent her a photo of the receipt and she called me back SCREAMING at me and accused me of writing what her driver had in fact written. She followed by saying, "Your SHIT is going into storage and you're never going to see it again" and hung up. I attempted to call back numerous times, but she denied my calls. Eventually I got through to another person and upon attempting to discuss the delivery he said, "FUCK YOU. You'll get your shit when your check clears" and hung up. I then called Mega Van Lines and spoke with Eddie, who said he would call to find out what was going on and he promised to call me back, but never did.

    For the next 2 days, I called Mega Van Lines and spoke with Eddie on multiple occasions and each time he promised to "get to the bottom of it", but never once returned a phone call. I called and spoke with PackRite who informed me that my items would be delivered by different people and had to be loaded on to another truck first. They provided me with the phone number for my driver named "Pepe", but when I called, he had no idea about my delivery and said he would call me back, but never did. I was given a total of 3 different driver's phone numbers with the same exact result of no information regarding my move. Multiple additional attempts to get answers about my delivery date, location of my items, and driver information was met with no response from Mega Van Lines, Jen, or PackRite.

    On 6/15, I called and was informed my delivery would now arrive 6/17-6/18. At this point, I had my attorney reach out to Jen from PackRite and Eddie from MVL. It was requested that Jen be removed as the contact for the remainder of my move and also that my attorney receive daily updates from Eddie regarding the status of my delivery. Neither PackRite nor Mega Van Lines complied with these agreed upon requests. Finally, on 6/19, I received a phone call from Pepe that my items would arrive by 6 pm. They arrived at 9:41 pm, which was almost 4 hours late and told me my money orders were no good and that my original check was not cashed and I needed to pay them that balance in CASH before they would unload the truck. I called the police at this point and they did their best to resolve this hostage situation of my items. I ended up having to go to an ATM to get cash out to finish paying these jokers and they finally agreed to accept my money orders as long as I also gave them the "customer receipt" portion as well, which is illegal. They finished unloading our stuff around 2 AM and did not assemble anything like it states they would do in the contract. Our furniture was damaged and many of our boxes smashed. This company needs to be put out of business!

    Move cost: $6496
  • Ariana Rehmet
    1 2 months ago

    DO NOT USE THIS COMPANY! This is a scam. A total bait and switch operation. They stole over $600 dollars from me. Once they got my deposit, they continued to up the price, two men in a piece of shit rental truck showed up and demanded an additional $1300 to load the truck. When I demanded my deposit back they hung up on me. I know have to involve a lawyer. It's very sad but shitty people exist in the world and will fuck you over at any chance. This company is UNREAL. Do not use them.

    Move cost: $2200
  • Amanda Amen
    1 2 months ago

    I have had an absolutely terrible experience with Mega Van lines so far.
    - My MI --> CA move was subcontracted. The initial subcontractors  packed the truck and alleged that I was using roughly double the space included in my estimate and that I owed $1200 above my already increased quality assurance reviewed quote. After hours on the phone with Eddy I realized on my own that the subcontractors were lying about the size and available space of the truck and submitted photo and video evidence of proof to megavanlines. However, I never received an apology. Instead I had been yelled at and spoken to disrespectfully, had never been asked any questions to help problem solve, and then was even sent an NDA.
    - The newly dispatched subcontractors (American home relocation) arrived 4 days later than initially agreed. (6 days later than my scheduled pickup- May 30)
    - I am a new ER doctor moving across country to start work and was assured by Mega van lines that they would do everything to keep my move on schedule (my delivery date was June 5th).
    - 3 days later (June 1), I received a call from American Home relation that my things were in a warehouse in Chicago and would be there until I paid the additional $800 above my maximum contract amount they demanded while refusing to offer any verification of how I could ever owe such an amount. I obviously objected to this as extortion, but out of sheer desperation paid this ransom in order to get my things moving. However, despite paying, they were not loaded from the warehouse until 12 days later.
    - It has now been 2.5 weeks since my pickup and they refuse to provide me with the current location of my items, a more specific ETA, or the drivers contact info. They even refuse to offer any verification that my belongings are even actually in transit!
    - I have been calling Mega van lines every couple of days for updates and am always told I will be called right back but never am.

    At this point I am in the process of discussing my legal options and am desperate to receive my items. I have started my job without any of my belongings and can only hope my things arrive soon…

    Move cost: $2690
  • Liana Vizcarrondo
    1 2 months ago

    I honestly thought this company was great because of the good reviews, but wow was I wrong!
    From the first call I should have known this was going to be a scam.
    Promising me that my super small studio apartment would be the minimum cost after explaining in detail everything that I wanted to move, which now i’m having to pay almost triple the amount because of added costs they failed to mention that the actual movers (the people Mega Van’s HIRED that they did not disclose when booking them) would require to do their jobs.
    Not only that, customer service- the one they claim to be 24/7 is a lie. They never answer and never have the correct information or actually any information at all.

    The day they were supposed to pick up my stuff we were told they would show up between 8-10am and after trying to call and getting no answers from any phone number! Not from customer service, not from the guy we booked the reservation, not from the dispatcher, no one!
    When we finally got a hold of someone around 11 they said the time is now from 9am-12pm.
    They showed up at 1:45pm!!

    And now looking at the Mover’s inventory- we owe triple the amount we were told by Mega Van Lines. TRIPLE!

    This company is dishonest, not accommodating, they lack communication, and just an overall scam.

    Move cost: $3600
  • Michael Kwiatkowski
    1 2 months ago

    They provided an estimate based on a minimal list of items to move from a small apartment and then tried a bait and switch on moving day. We were promised a pick-up between 9am - 12pm and the truck didn't show until 5:40PM. They looked at the furniture, said it wasn’t that much but immediately demanded an additional $1000 above the original estimate. Prior to moving day, we notified them them of a mirror and TV, paid an additional deposit, and then wanted an additional $50 each on moving day. When the service was Initially booked, we were told the estimate was conservative and the charges would not be more. I refused to be a victim of extortion by such an unscrupulous and dishonest company. They wanted a signature on a cancellation form to relinquish claim for the deposits and we refused to sign and told them to get out. I called customer service for a return of the deposits and was greeted by the rudest, nastiest, detached, uncaring, unmoved person I've ever encountered for any business. Spoke with manager Eddie who is another very poor reflection on the business and just as uncooperative. Eddie says they are just the broker. and hung up on me. Fortunately the deposits were on a credit card and now have been disputed.

    Read the negative reviews on Yelp, Google and BBB. It's a pattern folks. Just say NO! I've contacted the attorney general of Florida to lodge a formal complaint as well as the BBB and the local news channels. This company has contempt for the law and their name should be Mega Scam Lines. You've been warned!

    Move cost: $2600
  • Emily Job
    1 2 months ago

    This company is an absolute nightmare. DO NOT BOOK MEGA VAN LINES. THE FIVE STAR REVIEWS ARE FAKE.
    Firstly, they did not show up during the agreed upon time range. Then we had to talk to 4 different customer service representatives to find out the van broke down because the first 3 did not call me back as they promised. Then when they finally showed up (FIVE DAYS LATE), they added hundreds of dollars to our original estimate upon arrival because we had forgotten to mention TWO STANDING FANS. We were told it would take 7-10 days for our belongings to arrive at our new home. 10 days came and went and it took hours and hours of calls to get a hold of them. That's when they told us a new time. That time came and went, and after several more calls, we were told the range was actually 5-15 days.
    Our belongings were picked up on May 4th. It is now May 30th and we do not know when our things will be arriving. It has been TWENTY SIX DAYS.
    We were lied to, ignored, and disrespected on several occasions. Don't waste your time or money, don't believe all the good reviews, which I'm convinced are probably fake.

    Move cost: $1800
  • Frances M. Johnson
    5 3 months ago

    Extremely friendly and efficient. The movers got to my home at the exact time we scheduled and had me moved in to my new place within six hours. It even rained and not only did they not slow down, nothing was damaged during the move. I have recommended Mega Van Lines to several people since my move a few days ago. Great prices, great representatives and great service! Book them today if you are moving!

    Move cost: $3240
  • Julie Roper
    5 4 months ago

    I have experienced two giant moves before, one across the country and one that was hours away. Having experienced the turmoil and loss of the second move, i wanted to make sure my next move would go smoothly. I wouldn't call myself materialistic but I also care about the condition of my possessions. When I researched this company with my partner, we were sold. Since I was picky and knew how I wanted my items packed and sorted, I just needed someone to move everything from one location in town to the other. Chuck and Christian arrived on time, were polite and professional. I felt safe knowing everything would work as the processional line of my belongings exited the old apartment. Despite no elevator for them on the unload, they managed to unload the truck in record timing and everything was as I had packed it. It was as if I had just sealed them into the box and was reopening them again. I highly recommend this company if you need a great price and good strapping men to get the job done for you in a timely fashion. Rest assured, you're in good hands! (Sorry this review was so late, life got crazy the day of the move and forward. I always intended to write this review and finally got the chance!)

    Move cost: $5248
  • Stephanie Haines
    5 5 months ago

    Mega Vanlines made my life so much easier I really don't know how I would get threw my large move. Boca Raton, FL to Dana Point,CA.There support team was wonderful I felt sorry free and believe me when I say I worry I worry. My furniture and I'm talking furniture .and 2 Car's made it too my new home safely no damages, dent free and a huge smile on my face. I just want to Thank the Mega Vanlines Staff Team Owner, for being with me every step of the can't thank you enough family friends Will always know where to go Mega Van Lines. As You already know that's where my heart belongs and my furniture and my vehicles.as well if you ever need trouble it's easy to get into contact with the general manager owner if you have any doubts or questions with you every step as well so you could always speak to the top dog. Now it's time for me to get relaxed and get situated in my home.
    Thanks and Love,
    SAH

  • Brett Mullen
    5 6 months ago

    Mega Van Lines is professional, courteous, prompt, and affordable! I can only say good things about this company because I am a skeptic and don't trust anyone. This company answered my call, quoted me, transported my belongings and delivered them with white glove service. I was contacted regularly by them to inform me on there every move. I never was in the dark about what was going on and I was pleased by there professionalism. They understand that moving is stressful and take the stress out of the equation. They treat their customers as if they were handling their own belongings. I was so satisfied and would never use another company. I LOVE MVL!!! thank YOU!!

    Move cost: $1000
  • Jesus Rodriguez
    5 6 months ago

    I read the 5 star reviews for mega Van Lines and I couldn’t agree with all of them more. When they say they give you the best price, they’re right. Speaking with 3 other companies verified that. When the reviews say they take care of your belongings like they’re their own, I watched the movers pack their truck with such delicacy. I only had a small window of time to meet the movers when they arrived, so they had to be right on time. And they sure were. I wish I could move again just to use their service ! You will feel like the most important person when you speak to them As well.... I wish I could give more than 5 stars !

    Move cost: $1781
  • Thomas Jones
    5 6 months ago

    When I first called in I knew that I found my moving company. I had all my questions answered by the gentleman on the phone. We then went through my entire home naming off each piece of furniture I was going to have moved. I have a big home but we got through this quickly. I was amazed to hear the estimate I got, considering it was close to 800 dollars less than 3 other people I spoke with. When the move date came the company arrived when they said they would, and really took care of my possessions. They really took the same care taking everything off of the truck as they did when they put it on. This was an amazing experience and happy I had nothing to worry about considering how stressful all other parts of the move were. Would recommend to ANYONE !

    Move cost: $4200
  • Rosemary Gale
    5 6 months ago

    This company is hands down the best I have found in the moving world. I had to make a last minute move for our 2 bedroom home from SanDiego, to Miami. The process of getting quotes was overwhelming and confusing to me. My last call was to Mega Van Lines as they came recommended by a co-worker. I can honestly say nothing but good things about the reservations dept, upfront and honesty about prices, and the movers themselves who took excellent care of our families belongings. (which can be scary) They were patient, and answered every single one of my questions, and delivered our things earlier then the expected delivery date. The cost of my move upon delivery went DOWN because we ended up having less boxes. I was shocked and will never use anyone other than Mega Van Lines.
    100% highly recommend them to anyone making a big or small move.

    Move cost: $3986

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