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8 reviews for Dumbo Moving & Storage

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  • Sherlyn Sam
    5 3 months ago

    My move with Dumbo moving and storage was a complete success. To be honest, I wasn't expecting that level of professionalism and commitment. What was supposed to be an extremely stressful day they turned into a seamless experience. Their friendly attitude was also impressive. I didn't have to lift a finger as they took care of all the logistics of the move. My belongings were delivered intact, without a single scratch. I knew that my items would be safe with them. I read a lot of positive moving testimonials about them and I will be happy to share my experience with other people. Everyone's entitled to a quality moving service!

    Move cost: $395
  • Julie Jacobson
    5 4 months ago

    Dumbo moving and storage worked very hard to get the job done within the agreed time-frame. I would recommend hiring them to help you either with a commercial or household move. I had a perfect team on my moving day and there’s nothing I can complain about in this case. All my concerns and suggestions were taken into account and they did everything following my specific instructions. Nothing was damaged, stolen or misplaced as they put all of my boxes exactly where they belonged. The gentlemen involved in the move were very respectful and attentive to detail. Dumbo moving and storage provided an unforgettable moving experience.

    Move cost: $650
  • Danielle Most
    1 4 months ago

    I had an initially great experience with Dumbo! I moved out of my apt on 12/31, and they easily arranged storage and a move to my new place, since it wouldn't be ready till 1/4. I requested the same truck that moved me out (Truck 23) because they were great. A different truck arrived on 1/4 (Truck 21). When we were just about done with the move, I noticed a section of my closet wasn't right, and I asked the mover about it and he told me that I was correct and one of my wardrobe boxes (box 32) was missing, and that they would go to the storage unit and find it. I tipped both movers generously, and signed the paperwork, but noted prominently and multiple times that I was missing said wardrobe box. I spoke with the company and they assured they would look for it, and if they could not locate it, that I would be compensated. Fast forward and they say my box has not been found, and went back on their initial statement and now say that the box was delivered with my move and was never actually lost, and offered me $50 for the inconvenience. The knobs for my nightstand are also in that box, so I have an unusable nightstand and thousands of dollars worth of clothes missing. They have not contacted me and refuse to call, will only communicate through e-mail in broken English. This is completely unacceptable and they will be hearing from a professional on my behalf.

    Move cost: $490
  • Crystal Minor
    4 5 months ago

    I am so happy with the work Dumbo Moving & Storage did for me! They made everything go smoothly and stress free! Everyone I spoke to was always willing to assist me and answer any questions I had. The movers as well as the office staff was always cheerful and helpful. I would recommend them as well as use them again in the future.

    Move cost: $4025
  • michael Gad
    1 6 months ago

    A bunch of criminals!!!! DO NOT USE dumbo!! They broke my 75" Samsung $2,800 TV. When they removed my TV from the box after the move it was dropped obviously several times. Look the the pictures my TV is completely ruined. Dumbo claims they are not liable for their movers breaking my TV. Now i am out of $2,800. Learn from my unfortunate mistake DO NOT USE DUMBO

    Move cost: $1000
  • Aubree Newman
    4 6 months ago

    Overall, if you want an great professional company that will make sure your items are well taken care of Dumbo Moving & Storage is for you. Trust me. If they give you the move that they gave me, you will be overjoyed. If, by chance, I do move in the future, I will be using them again, no question. Dumbo was hands down the top mover. Came on pick up and delivery on time. They also worked efficiently throughout the whole process. Would recommend them to anyone looking for a good mover.

    Move cost: $7600
  • Jan Avery
    5 7 months ago

    We appreciate Dumbo Moving & Storage and all of the effort that they put into our move. They also helped my friends mom move from an assisted living facility. They gave our family a discount since we were using two different moves. They did a great job with both. Neither of us had any issues or complaints and would certainly recommend Dumbo Moving to all friends and family. We felt as if they were taking a special interest in our move, especially Joe (I think that is his name)

    Move cost: $3400
  • Jonathan Barker
    5 7 months ago

    Dumbo Moving & Storage is definitely the company to go to if you are interested in hiring a moving company that will not screw it up. They stayed on top of everything, always got back to me in a timely manner, answered every question I had. They were very respectful with my belongings when moving them. If I were to move again this would be the company I'd choose Dumbo Moving & Storage. It was extremely important to me that they kept up with my time line and they did just that. I was not so much worried about the price, but like so many other people in my company, nothing changed. I was very precise about everything I had and exactly what I wanted done. I don't know if that came into play with not having a price jump, but I would assume it helped!

    Move cost: $8560

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