BQ Transport

**WARNING: DO NOT HIRE THIS COMPANY** It has taken me a few days to gather my thoughts after the month+ ordeal that these clowns (for lack of a better C word) put me through. I moved from Boston to Chicago and looked up a few quotes prior to engaging with Tony Cross from BQ Transport. Obviously when trying to acquire my business Tony was SUPER responsive and charming, now in hindsight, completely fake. These clowns picked up my items in Boston April 20th. Original window was 12-3pm and arrived at 7pm. 2 guys showed up and did not speak a lick of English. They were on the phone the entire time, almost as a cover for not wanting to be engaged by the customer. After being obscenely late, they had the nerve to ask me if they could “take a personal call”. They stood out in my hallway for a good 20 minutes doing absolutely nothing. Dragging their feet. Finally they got to “work” and took them till midnight to finish. I spent a good 12 hours from start to finish that day. Completely awful and unacceptable. Just when I thought that was the worst part, 10 days later, the day before my original scheduled delivery date, after 2 days of blowing Tony up and asking if my delivery was confirmed in Chicago, Tony finally answers and says the move was cancelled due to all of them “having covid”. They were supposed to contact me the following Monday (2 days later) to provide me with an update on when the move would be rescheduled and nothing. I blew them up for days. Emails, text. Calls, nothing worked. It was to the point that I thought they had stolen my items. I had to hire a lawyer to represent me and contact them directly. That got us a response with the most bullsh*t email basically claiming that Tony was positive and the movers were not. But its just amazing that it took a lawyer to get involved to get a response from this “Sally Scott” person who magically was able to provide us with an answer. Long story short, between back and forth emails and begging for updates, they finally delivered May 25 (25 days later)! I was sitting inside an empty apartment for almost a month. They kept claiming they had 21 business days from original delivery date to complete my move without breaching the contract. They knew all along what they were doing. The lack of empathy and transparency given by Tony and this sham company is insane. They do not care and will completely ghost you until they decide they are ready to bring your items. My advice: do not hire them, first and foremost, do your research!! Read the negative reviews! They are cookie cutter with what happened to me and just a different excuse each time. I would have preferred to pay double and not have gone through this ordeal. They should be shut down and also please note how stupid and unprofessional Tony looks responding to previous reviews. I feel like the biggest fool for having hired them. My items arrived safely but was not worth the stress and anxiety these clowns gave me for a month of my life. If I can save anyone from this experience, I hope this review helps. Tony if you are reading this: Go to town explaining this - you make your pennies messing with people’s lives and livelihoods. Such a sad human and way of doing business.