Adams Van Lines

Last March I went to Adams van lines office and got approximate pricing for my relocation from Florida to Texas. I had so many questions about their process. They willingly answered my all questionnaire on the spot. I must confess they have brilliant customer service. They fixed a date. Though that was not so convenient for me, I agreed. I warned them not to make any delay. Making me surprised, the four movers team arrived with all their supporting tools at least half an hour early. As I was not expecting them so early, but I opened the door and allowed them to work. I can remember the weather was very poor but despite having so many impediments, they reached to deliver with hundred percent accurate orders. Their service is truly appreciated.

I hired Adams Van Lines over a month ago to move me from Arizona to Michigan. I had a great phone call with Chad, and he got me all squared away. I paid $500 extra for them to do a single day pick up. After the initial phone call, I hadn't heard from them, so a few weeks before the move, I texted Chat/called Colina/called the company to get information about my move. Finally, the day before the scheduled move, they called me and told me they were unable to pick me up as their scheduled delivery driver backed out last minute. They tried to have me push my move off a few weeks until they could find another driver, but I declined. I had an incredibly tight schedule and could not put off the move by a few additional weeks (not to mention I had to be out of my lease). What frustrated me the most is the back office claims they attempted to call me numerous times and leave voicemails; however, I don't have any messages from them or phone call attempts, and I even checked with my phone carrier. I don't like companies that lie and pull the rug out from under their customers in a time of need. Thankfully, I found a different company who is able to move me in short notice, but the way this company handled this is incredibly unprofessional and inappropriate. I do not recommend this company at all.

Adam's crew really took great care of us! Showing up on time, packing everything -- they were very good and fast. They packed all the wall hangings very well and were insistent on putting things where we wanted them and not letting us have to deal with it later. I would definitely use them again. They treated us great!

Relocating is a nightmare for me given my job and how unnecessary yet important things that need to be moved with me. But I just had to move this time. Another artist friend of mine suggested that I hire Adams Van Lines. I think my friend might have just saved me so much trouble. This company really cares about your valuables. I asked them particularly to be cautious with my art. They came prepared with adequate packing materials to pack up my all the big pieces. They didn’t clutter the van so my valuables could travel safely. Not only did they pay attention to my art but they were equally attentive with all my other belongings. The breakables were properly packed into boxes. Even the furniture was wrapped in shrinking tape. The proof of their efficiency came when they made the delivery and everything was completely undamaged. I can try but cannot thank them enough for the amazing job they did.

Adams van lines was absolutely delightful. I was crunched for cash and really was looking for an inexpensive moving company to do the job. I did consider selling all my furniture but I am too emotionally attached to them. They were really good given how low they charged. I was glad to find all my belongings in neat condition, unwrapped and placed exactly where I wanted them to in my new house. If I move again, I will surely hire them!