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US DOT:3953898
800-673-1135
[email protected]
http://www.goldengaterelo.com/
999 WATERSIDE DR STE 2525 NORFOLK, VA 23510
VERIFIED BUSINESS
Golden Gates Mission is to provide new standards of customer service, reliability, innovation, and professionalism in the moving industry. Thus earning the privileged trust, confidence, and reoccurring business of our clients, no matter how big or small the move is. We are a full service moving and storage company, has a crew of professional movers who work fast, efficiently and carefully treating each one of your items as if they were our own families. Golden Gate provides you with an over the top world class moving experience.
Your trust is our top concern, so businesses can't pay to alter or remove their reviews.
Incredible customer care and the best movers I've ever worked with. You won't get a better deal anywhere else; they superb; you should absolutely go with them; they have the greatest customer service; they knowledgeable and attentive to your needs; and they reasonably priced.
I was anxious about moving some hefty furniture, but they did an excellent job. They were well-prepared for the task, and I didn't have to worry about damaging my furnishings. Thanks to everyone on the team for their efforts.
The team is as compassionate as they come, always going the extra mile to show kindness. Not only that, but they're lightning-fast and prioritize safety above all else. This is my first time using this service. I had an amazing couple of individuals who went above and beyond the task of moving.
Transparent pricing and no hidden fees are a huge plus for me for this moving company. The movers were just top-notch. Even the delicate glassware arrived unscathed.
A moving horror story came to life. I gave Golden Gate Relocation a “1 Star” because there was nothing lower. I hired this company to move me from California to Texas. I expressed my concerns about the horror stories I had heard but they assured me that they were a reputable company. In hindsight, I would gladly accept one of those horror stories in exchange for the one I experienced with this shady company. Well moving day arrived and low and behold came the "well this is going to cost you more" spiel. Of course, they know you are backed into a corner. I mean you must move so what are your options?? I paid he extra $1,400+. Then came the delivery day. WOW!!!!! I was shocked at how many very large and expensive items had gone missing. Makes you ask, “what happened to these items?”. And then the damage to the items that were delivered was incredible. I am not talking about slight damage or nicks and dings; I am talking about major significant damage that clearly shows my property was thrown around causing heavy impact damage. Well, I contacted Golden Gate Relocation and they said I would need to file a claim. Now keep in mind that I had to pay $150 extra for one of the items because it was classified as "oversize", which never showed up. I filed the claim and to my disbelief the settlement offer to make this nightmare right was, get this, $81. Well, they did up the settlement amount to $206 and then again to $500 but that was it. If you want to hire a reputable moving company, then this is NOT the one you want to use. As God is my witness, PLEASE stay far, far away from this company. You WILL certainly be very disappointed and Golden Gate Relocation, since already got their money, they will not be there to resolve anything for you. When I asked for people’s name that are in charge, they refused to provide this information, I wonder why??
