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US DOT:3522328
800-430-1189
[email protected]
https://www.standardvanlines.com
2260 Palm Beach Lakes Blvd, West Palm Beach, FL, USAYour search for a reliable moving business is here. We make moving day less stressful for you by supplying services 24 hours per day, seven days per week. When you select us, you will have experts from the side from start to finish. Stress-Free Moving is Potential. Relocation poses numerous challenges: building restrictions, homeowners’ association fees, and stringent moving requirements are just a number of them. If you don’t have the opportunity to manage them all, let our specialists take control. Our experienced team ensures that you undergo all these requirements without any hassle. Count on us to work with you and construction management to ensure a smooth transition to your new home. For stress-free moves, there’s only one name you can trust. Standard Van Lines.
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Beware of Standard Van Lines bad business practices. Have had quite a few cross country moves completed with others but dealing with this company was the worst. Summary of my experience is below but before you give this company one cent, please note the following: - Despite the 4+ star ratings on this site, they have a very poor rating with the BBB. Please look at the BBB site before you decide to do business with them. - Extremely difficult for me to believe that the people giving them the ratings on this page are real. Most people leave some type of digital footprint. I tried looking up quite a few of these names and could not find any type of digital footprint for most of the people I tried looking up. Don't know if they really exist. - The organization that regulates the long haul moving industry (Federal Motor Carrier Safety Administration) indicates that Standard Van Lines has a large number of complaints filed against them and would not endorse doing business with them. Seven days into 2022 and they already have 4 complaints filed against them. - Please visit fmcsa.dot.gov and look up Standard Van Lines in their search tool - Check registered movers database (https://ai.fmcsa.dot.gov/hhg/search.asp?) to see the list of complaints before you decide to do business with them. My experience: Paid deposit for move of storage unit from CA to TX - Contract terms provided a cancellation window of 72hrs from date of deposit for refund. Additionally, there was a clause in the contract that stated no refund if pickup was within 5 days. - Notified by Standard Van Lines on 12/9 of the carrier assigned to my move. - Upon further investigation into the company assigned, learned that they had less than 2 star ratings for all reviews in 2021 on the site that Standard Van Lines (Robert) recommended (www.mymovingreviews.com) that I use to check the quality of the movers. - Also learned that the company assigned to the move has a large number of complaints registered with the Federal Motor Carrier Safety Administration (FMCSA). The organization that long haul moving companies must be registered with. - Per FMCSA, the company assigned has a history and track record of hostage complaints where they pick up your items and demand a higher price for delivery. - The FMCSA agent on the phone recommended not doing business with this carrier due to the large number of complaints and seemed to imply that there were other investigations related to this company also but was not clear. - Sent an email requesting the move be canceled due to my findings and concern of having my items picked up and then held while demanding more money. Requested to have my deposit refunded. Standard Van Lines refused but offered a different carrier and upon looking into that carrier, their complaints were just as high with FMCSA as the previously assigned carrier. Wish I would have done more investigation
They Stole our deposit of $1500. After receiving the contract I researched their DOT number to learn they are brokers, not actual movers. So... I canceled within the contract's instructions and they never returned the deposit, stopped answering my calls, never respond to email. They are scammers. Spare yourself and go with a more reputable company or just move yourself.
This company is a scam don't use them. Check on BBB for all the complaints. We were one of the families that they took our deposit of almost $2500 and days before the move changed the moving fee to over double. They refuse to refund the deposit stating they had done work. They emailed and called me a few times and that justifies them keeping it all! From the complaints I read on BBB this is how they operate. DON'T TRUST THEM!!
SCAM...... SCAM......SCAM......BEWARE GUYS .......They are Fraudulent...they are cheap Fraudulent company...pls guys stay away from them...they took our stuff and money too....still we are struggling to get our stuff back...but money we can't because they ask u to do Zell transfer....I curse them and they get curze from each common ppl fro sure...cursed ppl....hopefully they have already closed their business... pls stay away from this kind of long distance moving scam....
This company is horrible. They subcontracted my move without telling me, only for me to find out on when the movers arrived. The subcontracted company charged me more and then never delivered any of my things. It was all stolen by them. Neither Standard nor their subcontractor will answer my calls or emails. Please avoid this company, it’s a total scam.
