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3237625668
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https://www.rockstarpromovers.com
13609 Victory Blvd #245, Van Nuys, CA 91401, USARockstar Pro Movers offers a wide range of moving services that will make your moving perfect. We take care of your belongings as if they were our own. Whether you only need a truck with an experienced driver or you need door-to-door delivery, we are always happy to assist you. We offer great prices, great quality, and professionalism. We believe that everyone should be treated like a rockstar, and we are here to ensure that everything goes well. Call us today for all of your residential, commercial, local, and long-distance moves. Rockstar Pro Movers provides local and long-distance services. Our moving company provides residential and commercial moves. We also pack, unpack, disassemble and reassemble furniture.
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Made my move an absolute pleasure!!! Took wonderful care to protect my furniture!!
This was the shortest move I've done in 2 years from the valley to the city, 22 miles. The crews that worked, were professional, prompt - all around awesome. However, there was one 20 x 20 framed piece of art that never made it to my new place, as well as a box. I packed and numbered every box myself and upon arrival, I checked off each box except for 1, as well as the framed art. Aside from getting the runaround about that, I was told that I "misunderstood" the manager's confirmation that they'd hold my belongings for a night or 2, even up to a week without charging me the $200/mo fee but for their paperwork it had to be there. Then i was terrorized to pay the monthly fee for 2 nights. They claim the minimum is 3 hours. However on unloading day, it took Alex and his helper 1.5 hours to unload but next thing I know I'm being held hostage for 4.5 hours - because it took 1.5 hours to load my items from storage into the truck. It's basic math but I was definitely overcharged and robbed. Supposedly there's a claims department that will get back to me. Just like the Alex said the owner would get back to me ... UPDATE: Wow - The owner finally contacted me! All I can say is his reply is more inflated than his rates and professionalism. I didn't refuse to pay anything, Issac offered because it was straight move with no packing or unpacking, there wasn't even any unwrapping of furniture because I did it but then again what mover isn't a terrorist who just takes whatever they want while gaslighting you. I didn't even sign the form stating that I received all of my items but Alex said the owner would contact me and sort it out. I'll never see my framed & signed Andre Saraiva Mr A ever again due to their lack of professionalism and thoroughness. And if asking one to repeat themselves or spell out their name (but sound it out instead) because I can't understand their accent or "perfect English" is not at all racist, it's asinine.
I will recommend you to all I know now that I am completely moved in. Thank you all.
First-time using this service pleased all-round will be using them again!
I'm very happy I chose this moving company. I will definitely recommend these guys to everyone!
