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US DOT:3078816
8553316683
[email protected]
https://onewayvanlines.com
8200 Fischer Rd, Suite #A, Dundalk, MD, 21222
VERIFIED BUSINESS
One Way Van Lines LLC is a full-service moving company. We help people move their goods from one place to another. We offer all inclusive services for relocation like packing, loading and moving.
Whether you’re moving down the street or across the country, we’ll help you. We pack for people every day, so we’re quick, efficient and careful. No need to worry about any damages!
As a full-service moving company, One Way Van Lines is able to offer residential movers with secure, affordable storage-in-transit (SIT) options as a complement to our traditional moving services.
If you’re planning a move but your new residence isn’t quite ready, or you need some additional storage space while you sell your previous home, One Way Van Lines can help. Our specialized storage services provide an easy-to-use, flexible solution when you’re faced with moving schedule challenges.
We’ll store your belongings at our secure, convenient storage facilities as part of the moving process, hold them on site until your new home is ready, then move them into your new space when you are ready.
Managing a corporate move? You can trust One Way Van Lines to provide flexible corporate relocation solutions and expert move management, regardless of your company’s size or needs. After all, that’s why One Way Van Lines has been the most recognized name in moving for more than 75 years.
Our years of experience have given us the expertise to guide your employees through every step of the relocation process. When you choose One Way Van Lines, you’ll experience our commitment to quality, unsurpassed moving resources and our nationwide agency network.
Need more information? Is your company preparing to issue an RFI or RFP for corporate relocation services? Email our business development team for information regarding our enterprise service offerings.
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This company is unprofessional, unresponsive and will try to pile on extra charges. When loading my belongings into the truck at pick-up, the team did extra packaging (bubble wrap, etc) that they then charged me for. They did not ask me if I wanted to do that (even though I was present the whole time) and I assumed it was a part of the moving/packing estimate I'd negotiated with the company. When I was charged an extra $325, the company representatives refused to discuss any solution. I was told that it was my word against that of their employees and "there was nothing they could do". After multiple attempts to call and email the manager, I filed a claim with my credit card to refuse the charge. Only THEN did I get a prompt reply telling me that I couldn't file a claim for damages while I still owed them money. And yes, my belongings were damaged. Multiple boxes squished (even those clearly marked fragile) and two bookcases cracked/shelves broken. In addition, despite multiple requests for an estimated arrival, I received only 6 hours’ notice of delivery and had to leave work early. The truck traveled from Baltimore to Kansas City, leaving what most would assume is plenty of time to update me that the truck was on its way and to estimate an arrival day. Yet I received ZERO communication until the day of. Do not hire this company.
STOLE MY DEPOSIT. VERY responsive when trying to make a reservation and get my deposit $$. But when I needed to cancel, I got ignored and hung up on. I made a reservation within 5 days before my move. The next morning after I made the reservation and put a deposit down of $220.00, I found out I will no longer be able to move forward with my relocation. As per their cancellation policy, your full deposit will be returned if you cancel with written notice by 5pm the next day after your reservation when booking within 5 days of your move. I did exactly that. And have sent 3 e-mails since to "Regina Pink" & "Deena Chavis". Ive made phone calls and been hung up on. I now will have to file a chargeback as well as file a complaint with the BBB since this is stealing. I move a lot, and would have moved forward with them when I was ready, but after this, NO WAY, especially after reading these horrible reviews (which i should have done first!)
An absolutely incredible moving experience. These gentlemen were on the top of everything from the initial telephone call I made to the Customer Service. They gave the impression to be very clear with conversation and also details about the very first quote they sent to us. A couple of days from the appointed moving time, we got a couple of matters came up and they gave us permission to change our moving date without extra price. All round, they handled our things with care during our shift and we're extremely pleased with the kind of services they provided. We wouldn't hesitate to recommend them for their good work!
This company was a bit expensive but worth every penny. We relocated from a 2 bedroom apartment to a large home. They get you to fill out a form referring to the number of rooms you possess and also the distance. There is also a going per hour range. They were punctual, equipped with using 4 gentlemen, pads, rolling strollers, and cloth containers. They did not destroy a thing. They took them to the areas we preferred to have our packing containers noticeable. They look over our stuff and park the truck correctly. They were quick, robust and considerate. They misunderstood our items and transmitted one more truck free of charge in order to complete the move on effectively. The office staff members were courteous and trustworthy. They did an excellent job. Whenever we'll move again we'll get in touch with them.
My move from NY to Alabama went well. I have no complaints about the move other than a slight delay at the destination, but it was fine. All my goods arrived in one piece and I did not pay more than quoted. Movers were on time, professional and packed well. My sales rep was Adrian and she was very good at walking me through the process. I would use them again. Great job guys!
