Moving Mania Inc

Your crew did a phenomenal job. They wasted no time and took care to make sure that I was informed and comfortable with all decisions. I can't tell you how wonderful these guys were and company. price went up a little but that was because i forgot to add a few things during quote process. They had the weekend i needed available and delivered everything on time and actually put everything together for me and in its correct spot. I dont write reviews really but i did promise i would because i was in awh with how well the whole process went. Thanks again

Used Moving Mania for a cross country move. Should have known they were too slick in the sales process. Had items stolen, damaged and missing. Their third-party claims process is a joke. They make it impossible to complete the claim. If you have one thing missing on their pages and pages of documents, you can't correct it, you must completely do it over. I first had to send a dozen emails just to find out what was missing. They send links that are misleading...like, "continue the claims process". They charged me for 1795 cubic feet of truck, but I used 1400, and with photo evidence, they ignored me. (They had a transfer truck pick up my move, and based the cost on a 50 mile load, versus a 2700 mile load. BS!!! Crooks one and all. NEVER use them.

Dear Moving Mania, Allow me to restate and summarize: Before I contracted your services I had reduced my possessions by 75%. As a result, the remaining 25% was very important and meaningful to me, the client. I have already replaced most of the items that never made it to my new home while in your care. I am out $2500.00. You are offering $800, which translates to offering me .32 cents on the dollar for compensation of items lost by your company while in possession of my belongings. Although I informed you that several items came with my order that I DID NOT OWN!, never has anyone tried to retrieve the items that were shipped in error, which leads me to believe that very little effort was made to locate my belongings either. It is so very clear that some of my belongings were “cherry picked” for theft. Dyson vacuums, electronics, expensive household items, etc. While you did offer to compensate me after I submitted a formal complaint ($.32 per $1.00), I am amazed that no one in your company seems to worry much about theft of customer belongings. Thank you for responding to my complaint with your offer of $800.00. However, it is for the reasons stated above, and a very negative experience with your company, that I absolutely refuse to retract any of the statements I have made about your integrity, your business practice, or your efficiency. My advice has come the hard way, and the only power I have as a consumer is to say “DO NOT USE MOVING MANIA INCORPORATED”. You can keep your money. I would rather that at least one other person reads my reviews and thinks twice before making a contract with you about transporting their possessions. Respectfully, Patricia E. Barber FYI The following have been copied in on these comments. Colorado Springs Better Business Buread Denver Metro Better Business Bureau Florida Better Business Bureau A BLOG ENTITLED "MOVING REVIEWS'

I wish I could give negative stars for this company. Please avoid the stress and failure of promised seriveces and price and go with another company. The purpose of this review is to hopefully save others the extreme disappointment, lies and financial scam I have been through with moving mania. I have never had such a horrible experience throughout the entire process of a move. To begin the drivers/loaders first showed up to my job hours late with open beer cans in the truck and smell of beer on their breath. I found one of the gentlemen (Tron) sitting in my condo a lot and wasting time. 5 hours later my items were finally loaded up and I was given a quote of almost three times as much as the original quote provided by Dave the salesman. I understand what a quote is and that I did add a few boxes and containers and that would change the price but it was not three times as much stuff so why was my quote three times as much? I know Dave underquoted so they could present the lowest price and I would go with their company. Sometimes the lowest quote is t the best and I have learned that. I tried multiple times trying to speak with moving mania and found Phyllis the senior support manager to be extremely difficult to work with and was never once of any help in resolving any of issues or concerns. She was constantly extremely rude and belittled me. My stuff had to be held in their warehouse until I found where I was going to relocate. I was told I had to put in a delivery destination even though I didn’t have one so they picked Ohio where I was from. I was told by Leo the dispatch manager that as long as I didn’t go somewhere too remote my quote would not change based on the high shipping cost I had to pay due to the time of my move in December when shipping freight costs were at their highest. I was told an additional cost of $1200 would be due at destination. I was originally quoted this move would cost less then $2000 (clearly a lie and once they have your stuff you really can’t do much about debating the original quote that was a lie). I had already paid close to $2000 at this point. I was quoted $140 for my monthly storage but later when they had my things I was told it would be over $450 monthly. Leo did go to the warehouse and say the footage of my Items was “mis-quoted” and he adjusted, but it was still $360 a month for storage. The last step in this horrible process that has already cost way more then quoted was having a destination for delivery. I called to inform them I was ready for delivery to CA (I underatand that is further then OH but I was told my price would not change due to the high cost of shipping at the time I booked). Now my cost has gone up $906.25 in addition to the $1200 and will take weeks to get to me even though originally I was told they will deliver to anywhere in the US within 7-10 days. It’s been two days since they have known my destination and I still have no itinerary, load date or delivery date. To sum up I am reporting them to Florida Consumer Protection for the above reasons and hope my things arrive soon and undamaged. Based on my experience I am doubtful and feel this company will damage things on purpose and take their time.

My brother and I used Moving Mania Inc for our move out of Florida and it definitely went better than expected. They were able to get us a pretty good rate and were easier to talk to than a lot of other companies that we were speaking to. Great customer service, fast, and efficient. Delivery even came much faster than expected. All of my items arrived in perfect condition. Nationwide Van Lines is extremely dedicated.