High Priority Movers

After using High priority movers for my long distance move, I am going to recommend their service to everyone. From my own experience, I certify their service! They have the most skilled and experienced people, smartest sales team and great price to offer! These guys are quick, friendly, innovative, polite, committed and dedicated to their profession. Anyone can easily rely on them. Plus they will not damage a thing! Wouldn’t you want a company like this??

I want to give thanks to High priority movers. I chose them because of their good reviews on many websites and obviously because of their sales rep Shane. They executed great communication throughout the move and the workers were fun to be with and not a pain in the ass. Shane was always there when I needed him and the packers handled everything smoothly. They knew what they were doing. They did not damage a single item. If anyone needs a good moving company, you should hire these guys.

**I'm just copy-pasting the email I sent to every name I could find at the company.** Good morning, everyone, I would say I’m sorry for the spam email, but I’m not. Because someone at your company has to have a conscience, somewhere, and I hope to god this email finds that person and they choose to think twice, while the rest of you go about heartlessly ripping people’s lives apart. There were several small things that went wrong, that I understand to be part of the flux of the moving process. I was told the movers would arrive on Sunday, and they didn’t show up until Monday evening, throwing off my entire moving schedule. I was told you have 24-hour customer service; that is a complete and utter lie. The price I was quoted ended up being nearly 100% less than what I was actually charged. Etc, etc. But the real shame of it came after all that. I was told it would be a 3-day move, as the drivers can’t go more than 500 miles a day and I was moving right at 1,000 miles (Milwaukee to Raleigh). Without my permission, and also without informing me, the movers you contracted warehoused my items—for 2 additional weeks. So I was in Raleigh, starting a new job, without clothes, without toiletries, without a pot to cook in, without a bed or even a chair to sit in, without towels or shoes or even a shower curtain to hang up. For weeks. On top of that, when my moving truck did show up, loads of items were broken or left behind, ostensibly due to the fact that they were put on a moving truck in Milwaukee, moved to a warehouse and taken off the truck, put on a truck again with other people’s items, and driven to Raleigh. My $1,300 Amish chair—leg snapped off of it, irreparable unless I can find an artisan to do it. My ironing board? Gone. My full-length mirror? Gone. My lamp? Broken. My cat tree? Broken. My bike? The front fender was broken off, and the chain was pulled off and broken. My sofa? Three of its four feet were removed, and who knows where that box went, so it no longer sits. My cookware? All scratched up. My large wall-mount clock? Broken. I tried to mark which items were broken as I followed the (incomplete and inaccurate) inventory when things were moved off the truck, but—surprise, surprise—no one from your company called me afterward to follow up on the items that I marked as broken or lost. You think, “Surely this can’t get any worse.” But oh, it does. When the movers did decide to show up, they called me at 9:40 at night to say, “We’ll be there at 8AM.” I kindly stated that that was not acceptable, as I’d be at work, and they told me I had no choice, and they’d be driving my things back to Chicago. I mentioned to them that their paperwork said I could pay a $250 fine to delay delivery by up to 24 hours, and happily said that I’d take that option, and they told me they were declining to abide by what their paperwork said. In the end, I told them I could take delivery at 6 the following morning, which they agreed to—and then they didn’t bother to show up, so I had to call repeatedly, starting at 6:10 AM, and they never picked up the phone, but did eventually arrive at 6:40 AM—making me late for work. And they did nothing but grumble and complain that they had to be up so early. And finally, I reached out to you asking for a comprehensive receipt, since I made multiple credit card payments and a cash payment, to provide to my employers in the reimbursement process—and you’ve failed to respond to me at all. Are you aware that it’s illegal to deny a receipt for a cash purchase? Through the unpacking process, I have found more and more items that were broken or missing. I have called your office. I have left messages. I have texted. I have emailed. I have asked who to put my attorney in touch with. I have called and asked to speak to a supervisor, at which point I was put on hold for 20 minutes until I finally hung up. I have lost literally thousands of dollars through my move with you (not to mention the anger and frustration and emotional stress you’ve caused), and you could not care less. This behavior is clearly acceptable to you. You are the worst company I’ve ever dealt with, in my life, bar none, and I have dealt with terrible movers—and other terrible customer service issues—plenty of times. You are cruel, you are heartless, you are careless, you are greedy bastards who only want money—to the detriment of people’s minds, health, and sanity—and you deserve every single bad thing that could ever come your way. I’ve tried to be decent. I’ve tried to be respectable. But at this point--I can’t believe a company could continue to exist with such despicable, illegal, and reckless practices, and I hope you get what’s coming to you, you bloody fucking sons of bitches.

High Priority Movers made my move feel so smooth just like a breeze. I contacted the head office, and I now do not have to worry about my moving out in the future. I know High priority Movers got my back.

High Priority Movers were fun to work with, they had to hustle all day but remained very professional and polite, and I know it’s a hard thing to come by nowadays. Thanks, High Priority Movers.