Great Van Lines

Really terrible experience. Once we started unpacking I realized the box that contained my wedding dress and all my jewelry was missing. I had foolishly labelled the outside of that box 'jewelry', not thinking that would make it a target for potential theft. I filed a complaint and made it clear I don't want money for my loss, I really just want that box to be returned to me. Nothing was extremely valuable, but it is irreplaceable and sentimental. It contained jewelry that were wedding gifts from my husband, heirloom pieces from deceased relatives, and items I've had since I was a baby. Not to mention my wedding dress. Four months later, they offer me $72 for their mistake, with no indication that they have put in any effort to actually locate the box. I've tried calling a few times, but they put me on hold, then hang up. They also increased the quoted price by about $1000 once they came to pick up my stuff. So I feel like I overpaid, then got stolen from. DO NOT HIRE THIS MOVING COMPANY.

I’ve used Great van lines services twice now and they did great both times. First time I was moving an office, so I needed a detailed preparation and a professional coordination of moving services. After that I needed to move my studio apartment and after an amazing experience I had with them, I had no doubts about which moving company to hire. I was able to score a special deal with them as well since I was moving during the off-peak season, so the overall pricing was more than fair. They took care of my items while carrying them all the way to my walk-up apartment. Thank you so much for an outstanding service :)

I only had 2 problems with Great Van Lines: delivery date was later than expected and some damage to furniture and a few missing items. There was a miscommunication with the delivery date and we had to have it there 3 days before it was projected to be there. The delivery guys arrived and were very exhausted after driving all day, and with our help got everything unloaded. They went out of their way to work as quickly as possible as I was already behind schedule. They worked quickly to get my claims handled and I received a call stating they were able to locate my missing items. I would suggest this company and give them 4/5 stars.

I recently used Great Van Lines as a moving service. I have moved before but never hired anyone to do it for me. The price ended up increasing slightly at pickup, which I was not expecting, but it was explained to me and it seems that I had left out a few items when providing my moving coordinator with my inventory. When my delivery came, the movers brought my items into whatever room I needed them in. The assembled most of my furniture, except for a dining room table that they had lost one of the screws to. I also had 2 missing boxes, but they were able to track them down at the loading dock. they sent me my 2 boxes, as well as screws to replace the one that was missing for my table. In the end, the move went pretty smoothly. There were a few bumps but they were all explained and resolved. I would recommend Great Van Lines to friends and family.

A friend encouraged me to have believed in this crew at Great Van Lines. I am happy that it was possible to do exactly that. As a result, the relocation turned out to be a successful venture. It was unbelievable seeing them move the properties without the slightest hitches. It was a wonderful experience worth going through the second time. I have come to believe that perfect services are hard to come by in the current world. I have come to believe that rare opportunities of being accorded reliable services only come occasionally. As such, I always maximize on them. That is exactly what I did last month when I was relocating. I hired out this company and ensured that all I got was perfect. All the instruction I issued were followed to the letter. It was flawless and at then it was finally over, both the parties were happy.