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US DOT:2187500
(800) 604-1283
[email protected]
http://www.greatvanlines.net/
600 Northeast 185th Street, Miami, FL 33179, USAGreat Van Lines started off several years ago with a commitment of creating the best local moving services. They wanted to improve their customer service experiences and build a local moving company that people could depend on. The company started with one small truck and a few skilled professionals. They grew into a company that expanded and trained a whole new generation of great movers. This company provides uniquely quality customer service, extensive resources and affordable moving services. Great Van Lines also continues to achieve great results in our industry.
Great Van Lines offers full packing if requested. Packing can be helpful if you have not moved in the past. When you rely on Great to do your making for you, there will be no need to worry about the safety of your items. They will ensure that they do a flawless job an all of you items will be safe and sound throughout the entire relocation process. All moves do include furniture packing, and disassembly of furniture, as well as assembly and unloading upon arrival.
They offer residential, and long distance residential. Great also offers corporate, and office relocation. and have storage space available as well. They have created a network of storage companies they find reputable and that has the same security the client would want. If you are not ready to receive your items, whether you new home isn’t ready or you have travel plans, they can accommodate you. Just let them know when you will be able to receive you belongings. Great Van Lines is fully licensed and insured, so rest assured you will be in great hands.
This company assures each customer that they will do an exceptional job. They will also listen to your needs and expectations and plan accordingly. Your moving stress will melt away!
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I used their service to my stuff within Florida. They have done everything ok but after movement I find my apple iPad missing and no one is helping or supporting from Helpdesk. I really doubt the kind of persons they employ. Be very very careful when their guys pack stuff. Take care of all valuable and expensive items. Do not use their service if possible
DO NOT USE THIS COMPANY! I booked them to move my elderly parents from Alabama to Florida. It has been a NIGHTMARE. They have been totally rude and unprofessional. My parents have now been in Florida 10 DAYS and no one has called us about their items. We were told it would be 1-3 days from pick up. They were scheduled to move them on Wednesday, April 10. They were a day late arriving. Today is Saturday, April 20 and we have NO IDEA where my parents things are! I have called and emailed them everyday!!!! They have been rude and disrespectful to both me and my 80 year old parents. Their estimate was $1300. Now they are trying to charge them over $5000 and they still don’t have their items!!!!! It’s been TEN DAYS AND WAITING. They can’t even give me an ETD. I am on the verge of calling an attorney and I am reporting them to the BBB. I have tried to call my customer service rep, Jonathan Pierce, everyday. I’ve emailed him everyday. No response. DO NOT USE THIS COMPANY.
Contact me for more information. This has been the worst business I’ve ever dealt with.
Absolutely ridiculous business model. My significant other and I spent days calling getting quotes from places. We decided based off pricing and timelines to go with great van lines. Prior to the move date we made sure to itemize out our stuff that would be shipped with dimensions. We adjusted the initial quote which they had messed up and it was $400.00 more then the initial price. We figured ok mistakes happen but we were reassured there would be no other hidden fees or charges that everything would be as the quote said. When the day of the move came the movers showed up an hour and a half late in the three hour window they had which made our 15 hour drive and closing paperwork for the house a bit more stressful. They packed everything and once things were loaded our initial quote had some how doubled in price but yet we did not add anything to the list we had adhered to everything that was in our quote nothing extra. We felt helpless because we now had no option but to let them take our stuff and figure out how to produce extra money for the move. The driver said well at least it wasnt 1500 square foot(like this is a normal practice for a company). Our stuff is still not here. We call and call to try to get some explanation or answers. We are now paying top dollar for in my opinion a very low quality of service. We could of paid 1500 dollars less and had our stuff the next day. We went with them for the value understanding we could live without our stuff for a week. It's now been 5 days and the company says they still doesnt have our "paperwork" and hangs up on us. I dont want to resort to legal action and go to the BBB but we are starting to feel like we may have no other option.
Great van lines arrived even a bit earlier and they were quick to start packing. They were fast and efficient while handling our items. The movers were terrific. Extremely respectful of my time, property and belongings, they are the nicest guys I’ve ever met. Everything reached my new home in perfect condition, they really took the time to secure my delicate items with several layers of packing paper. They used quality packing materials and an infallible packing and lifting technique which is why all my items survived the move. I will be contacting them again in the future for sure if I have to move.
Great van lines proved to be very helpful and professional all along. Their customer service representative went above and beyond to explain the course of the move and how they would go about each task. The movers on both ends of the move were very approachable and friendly. The fact that they offered a reasonable quote also helped me decide. It wasn’t the lowest estimate, but their services turned out to be worthwhile. The crew came on time and offered to wrap some bulky items although that service wasn’t involved in the final price. Hope that everyone who hires them will be impressed too.
