GM Van Lines

I was so excited I came across GM van lines. I got a reasonably priced moving service. I was researching moving companies for a while and only GM van lines seemed like a wise choice at the time. I needed someone with good reviews, but the first impression they left actually convinced me to go with them. Everything went so smoothly on moving day. There weren’t major difficulties or unpleasant surprises. They had everything under control all along. I’ll be referring all my friends to them. Everyone’s entitled to a good moving experience and these guys are certainly capable of delivering it.

With GM van lines everything went smoothly from the quote issuing to the delivery and unloading of my items. They were perfect in any way! All my earthy possessions were moved with no significant damage. The movers showed an excellent level of professionalism and wanted to meet all my requests and answer my questions. Highly recommended with all my heart! I will use them for sure if I have to move again. Whether you are planning a local or an interstate move, then look no further! No matter how complicated your move is, GM van lines will turn it into an enjoyable experience.

GM van lines movers are the best! Honestly, I had no idea how to organize my move since I was moving for the first time... Not to mention how skeptic I was about letting complete strangers into my home. Their representative was very polite and informed me about each step of the move. I got a picture of how much the move would cost me and what’s more, another representative paid me a visit to assess my belongings and issue a more accurate quote. Their commitment to customer satisfaction was very impressive! Thank you, GM van lines for such a great service!!

I feel going with GM Van Lines was a good choice overall. Their website offers substantial information but is not very user friendly. The movers were scheduled to come at noontime but I got a call at 10:00 am saying that their other job cancelled so they were able to come early. The movers did not have the correct order because apparently their office staff had messed up on the paperwork. I had selected $135/hr for 3 movers and all the packing supplies. However, the movers came with the order of $119/hr and no supplies. Clearly the office staff needs to do a better job of getting the order correct. When reserving my move, the office had told me that all the packing supplies are included but despite objection they charged for wardrobe boxes. Typically they cost $11-12 at Home Depot. They wanted to charge me $22 per box! When I asked for clarification, the office staff said it's listed on their website under additional charges as well as all of the charges per box. The office originally estimated my move would like 3-4 hours. But, they actually took closer to 6 hours. I understand I lived on the 5th floor, but I feel they should have been able to provide better information upfront if they do this every day. While the overall experience with the move was pleasant, I think the customer deserves to know their prices upfront and it should not be so difficult to navigate their website. I would hire them again now that I know where to look for everything.

The company i set this up with was extremely patient, caring and understood I was nervous about moving being that everything is either an antique, expensive or very heavy. They even recommended I get a in-home estimate, from another company by the way, in order to confirm their confidence and accuracy in his estimate company. My impression of visualize negative I was quickly corrected once I receive the in-home estimate realize that this company was spot on. It was very impressive and I honestly felt more comfortable using this company being that we already built rapport. However, after many days they delivered and unloaded my items at very late. Some stuff was broken and missing. They did help me with claims and have good customer service. This is much appreciated.