Best Fit Movers

My recent move with Best Fit Movers was a success. The team deployed demonstrated professionalism and efficiency throughout. From packing to unloading, their careful approach made the transition to my new home smooth and enjoyable.

Kudos to Best Fit Movers, especially the team under the leadership of Alex. Their exemplary professionalism made the moving experience smooth and efficient. They were punctual, attentive, and handled my belongings with utmost care.

I’ve been a realtor in San Diego for many years. If you are planning a move, in the near future, you may want to read this so, you don’t have a similar outcome. Recently, I had some clients, that are seniors, and that were selling their townhome, and moving out of state. They hired Best Fit Movers to help them with their move. This turned out to be about the very worst of all possible choices, when selecting a moving company, in my opinion. Here is what happened: On the day that the movers first showed up, the sellers had marked each of the furniture items, with blue masking tape so that there would be no confusion, whatsoever, regarding: ‘which items to move’, and which items to leave there, since the sellers were going to stay in possession for another week, or two. At the same time, the sellers made a small pile of personal items, such as their wallets, house keys, car keys, credit cards, purses, and a number of other items, and clearly stated to the entire moving crew, that “none of the items on the bed, were to be moved”. They then left and went outside, and took a walk, so that the movers could move the furniture items. When they returned, all of the items, on the bed, were missing. They immediately called and were told that ‘the items had been moved to storage’. After a very long wait, several weeks, and multiple calls, they finally were able to set an appointment to meet at the storage facility, to retrieve some of their items-but not all. The sellers were promised an inventory, of their personal property items, that were in storage, on day one. When the seller followed up, on the inventory list, multiple times, he was told that they would post that online for him, which never happened. Juliana, the Manager, claimed that they had ’10 vaults’, and charged them over $11,000, to deliver the 10 vaults to their new location. However, they only delivered, 5 vaults, however, and the other 5 are still missing even though they were charged for ten. Additionally, to date, they are missing at least 21 of their items it is very likely a lot more than that, according to the sellers. The entire time, ‘Best Fit Movers’ charged them $1,000 per month for storage. When asked about this, she replied that ‘the remaining items, that are in storage, will be delivered, once ‘they have another customer moving to their area’. How long are they supposed to wait for the off chance that someone else, is moving to their remote area, all, the while paying $1000 a month for storage?? This is ridiculous, at best. The sellers had been trying to contact Juliana, the Manager, for a good 4-5 months, however, according to the sellers, she never returned any of their phone calls and has not done, what she has promised, on multiple occasions. I personally called her, as well, multiple times, on their behalf, and still no callback, even though she knows what the problem is, and the importance of resolving this. She is certainly of no help nor does, anyone else at this company care enough to solve the customer's issue-especially since they are directly responsible for causing them. This terrible customer experience does not instill any confidence in Best Fit Movers. My best advice is to not let this happen to you! Moving can be stressful enough, and you don’t need to deal with an unprofessional company that apparently could care less about the customer experience that they deliver. I wish there were ‘zero stars’ so that I could give them one because a one-star review is far too generous for Best Fit Movers. In my opinion, they should change their name to ‘Worst Fit Movers’.

The on-field team and the customer support from Best Fit Movers made my move a breeze. Their team was responsive and provided valuable assistance. The moving team's efficiency and attention to detail in handling my belongings were remarkable. I couldn't be happier with the overall experience.

I had some bad experiences in the past with moves, so this time I decided I should go the safe way and actually hire a professional company. They matched the best price I could find on other companies on the phone, and we set the date and time interval for the move. I had a 2 bedroom apartment, mostly boxed stuff, a few larger furniture items, the usual, for them. The day came, they were on my place in time, and we started. The movers dedication and skills shined as they efficiently managed my move. Best Fit Movers' service ensured a stress-free relocation, making the entire process a breeze.