Infantry Van Lines

I recently had an amazing experience with Infantry Van Lines during my move. From start to finish, they provided exceptional service and professionalism. I want to specifically commend Robert, my moving representative, for his responsiveness and attention to detail. Robert's prompt and informative communication established a strong foundation of trust. He patiently and clearly addressed all my questions and concerns, going above and beyond to meet my needs during what could have been a stressful time. During the actual move, Jack, one of the movers, was a pleasure to work with. His incredible work ethic, positive attitude, and attention to detail were commendable. Jack took great care while handling my belongings, properly packing and securing everything. Not only was Jack skilled in his profession, but his friendly demeanor made the moving experience enjoyable. He kept the energy upbeat and light-hearted throughout, showing enthusiasm and dedication. Infantry Van Lines demonstrated an exceptional level of professionalism and commitment. Their attention to detail, efficiency, and dedication to customer satisfaction were unmatched. The entire move went flawlessly, giving me peace of mind throughout. I highly recommend Infantry Van Lines for a reliable and top-notch moving experience. If you have the opportunity, having Robert as your moving representative and Jack as your mover will ensure you're in the hands of absolute professionals. My experience with Infantry Van Lines was exceptional. Robert's responsiveness and attentiveness, combined with Jack's work ethic and delightful personality, made it the best moving experience I've ever had. I am grateful for their expertise and would gladly choose Infantry Van Lines for any future moving needs. Kudos to the team for their remarkable service! It sounds like you had an outstanding experience with Infantry Van Lines during your recent move. You mentioned how from the beginning to the end, they provided exceptional service and professionalism. Specifically, you commended Robert, your moving representative, for his responsiveness and attention to detail. Robert's prompt and informative communication helped establish trust, as he patiently answered all your questions and went above and beyond to accommodate your needs. During the actual move, Jack, one of the movers, stood out with his incredible work ethic, positive attitude, and attention to detail. He took great care of your belongings, ensuring they were properly packed and secured throughout the process. Not only was Jack skilled in his profession, but his friendly demeanor made the moving experience enjoyable and stress-free. Overall, Infantry Van Lines demonstrated an exceptional level of professionalism and commitment. Their attention to detail, efficiency, and dedication to customer satisfaction were remarkable. Your entire move went flawlessly, thanks to their expertise and top-notch service. Based on your experience, you highly recommend Infantry Van Lines as a reliable and outstanding option for moving. If given the opportunity, having Robert as the moving representative and Jack as the mover will ensure that you receive exceptional service. You greatly appreciate Infantry Van Lines for creating the best moving experience you've ever had, and you would gladly choose them for any future moving needs. Kudos to the team for their remarkable service! make this proffesional. infantry van lines was an excellent choice to use for my moving company to move me across country to California. Robert was great. he was my point of contact and Jack did a great job making sure the crew worked hard and protected my furniture with care I'm glad to hear that you had a great experience with Infantry Van Lines for your cross-country move to California! It sounds like Robert provided excellent customer service as your point of contact, and Jack did a fantastic job in organizing the crew and ensuring that your furniture was well-protected. It's always reassuring when professionals take such care when handling your belongings. If you have any other feedback or if there's anything else I can assist you with, please let me know! please revise this summary to be more appreciated: infantry van lines was an excellent choice to use for my moving company to move me across country to California. Robert was great. he was my point of contact and Jack did a great job making sure the crew worked hard and protected my furniture with care Infantry Van Lines proved to be an outstanding choice for my recent move across the country to California. I couldn't be happier with their exceptional service. Robert, my dedicated point of contact, was a pleasure to work with - his professionalism and attention to detail were truly commendable. Moreover, Jack expertly ensured that the hardworking crew took excellent care of my furniture during the entire process. Their commitment to protecting my belongings exceeded my expectations. I am truly grateful for their outstanding efforts.

I recently had the pleasure of utilizing the services of Infantry Van Lines for my move, and I must say, I couldn't be more pleased with the experience. Right from the beginning, Todd, their representative, did an exceptional job of preparing me for the entire process. He made sure I had all the necessary information and was well-prepared. On the day of the relocation, Jack and his team arrived promptly and demonstrated outstanding professionalism throughout. They worked efficiently and handled my furniture with the utmost care, ensuring everything was packed and managed properly. I was truly impressed by their attention to detail and the respect they showed for my belongings. One aspect that sets Infantry Van Lines apart is that they are led by military veterans. This not only adds a unique aspect but also speaks volumes about their dedication and commitment. Knowing this fact made me feel confident in their ability to execute the move seamlessly. In summary, I highly recommend Infantry Van Lines to anyone in need of a dependable and trustworthy moving company. Todd, Jack, and the entire crew went above and beyond to ensure a smooth and successful relocation. I am extremely satisfied with their services and would not hesitate to engage them again in the future.

I am not sure who will read this email, but I wanted to relay my pure frustration with how we were treated the day of packing for our move. Jack and his crew showed up and started packing up our house, as you can see we had a quote of a little over $5000. Halfway through the packing, I get a call from Alan who says it’s going to be a little bit more, however, what he did not say was that it would be $10,000 more! I imagined that it would be around $8000 and I would’ve been fine with that, but over 15,000! So I called him and said this was not in our budget, so he gave us a $700 discount . Big whoop! I have been advised to contact a lawyer about this situation, because $15,000 is astronomical for the move, and was not agreed-upon. Even the driver who delivered our furniture in Missouri saw the paperwork, looked at me and said oh my God they charged you over $15,000 for this move? He was absolutely astonished. I should have been informed that the price was going to be $10,000 in addition while I was on that phone call with Alan. The only thing he said to me was that it was going to be a little bit more. A little bit more?! You mean $10,000 more! We feel completely taken advantage of and I would never recommend your company again. I will be posting on as many websites that I can find about what happened, and hopefully this won’t happen to anybody else. I can’t believe that you consciously feel good about what you did to us. My husband is a Marine. Your website talks about Veterans. Is this how you treat your Veterans! He’s disgusted. We are looking for a refund. We would agree to pay $8000 for this move which means we are looking to get back $7000. Please have somebody contact me regarding this, somebody that can actually give me answers and has the authority to do so. I do not want a phone call from Alan. Jack and his crew did a great job packing for us, but even he was surprised at the cost. You guys took full advantage of our situation, and the truck was totally packed by the time I found out the cost. What was I supposed to do? Tell them to take everything off the truck? Our move was to Missouri, not Tennessee, but it wouldn’t give me the option of Missouri to choose on this review.

Absolutely impressed with the movers from this company! They arrived on time, handled our belongings with care, and efficiently completed the move. Professional and reliable service.

From the beginning Infantry Van Lines was incredibly attentive to my complex moving needs. Pricing was fair and the workers were kind and flexible with my schedule. While moving can be stressful, Infantry Van Lines made sure the process was as simple as possible, and relieved a lot of my moving anxiety. Can not recommend them enough as movers!!